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The Bees Knees

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Submitted By athoma73
Words 505
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Arthur J. Thomas
Professor Knapp
Exercise 4
April 13, 2015
Performance Management Helps Turn Around a Healthcare Organization 1. The chapter discusses five criteria for effective performance appraisals: strategic congruence, validity, reliability, acceptability, and specificity. Evaluate the Scripps Health appraisal system on each criterion, that is, decide whether the appraisal system meets the criterion, falls short of the criterion, or exceeds the criterion. Provide evidence of each.
Strategic Congruence: Scripps performance appraisal system meets the criterion in my opinion because it evaluates employees on their core values, which are respect, quality, and efficiency. If these were to change I believe Scripps would change the appraisal system accordingly.
Validity: I think Scripps meets the criterion for the validity aspect because they measure employees based on individual achievements and success. They factor in the difficulty of each individuals assignment or task in the workplace.
Reliability: In my opinion, Scripps exceeds the criterion for reliability because they are consistent with their online performance evaluation. They give feedback on all employees everyday to stay on pace. The people doing the testing stay the same so they are able to stay consistent over long periods of time.
Acceptability: The Scripps evaluation system exceeds the criterion here. Managers prefer this type of system because it does not interfere with their busy work schedule. It is a fair system and easy to understand. It is accepted and valid because the managers are able to give whatever feedback they feel necessary.
Specificity: Scripps exceeds the criterion on this one also. The system is very specific on what they are measuring and makes it easy to understand. The employees are measured on the core values and annual objectives and behaviors. This is well known

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