...Bellagio Casino and Resort 1. Briefly describe the objective(s), strategy and control problems faced in the organization. Bellagio Casino and Resort has its own challenges within the establishment of gaming, entertainment, conference, dining and accommodation products. One of its main objectives is to capture the high-end luxury clients who are looking for a holiday outing and features. These clients are out to spend, and this poses a great opportunity for Bellagio's strategy. Bellagio strategy focuses on diversification of the corporate business investing in a wide range of luxury products. The business unit competitive strategy design allows for low-cost pricing of the products and prices, presenting a competitive edge over the rest of the similar organizations. Some of the control problems that affect Bellagio are the pace of technological advancements in the entertainment and gaming industry. (Askew, 2011) The control challenges that face the organization include the political and economical climate within the local and international industry. Similar companies are venturing into the business posing the risk of completion within the market for suppliers, customers, and regulators. Bellagio faces the risk of high uncertainty in the casino business, and it is quite difficult to predict the optimal targets. [pic] Figure: Bellagio Casino and Resort Corporate Diversification Strategy 2. Describe contingent factors (as discussed in seminar 12) that are relevant in the...
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... Ocean and his team | Danny Ocean | Planner of robbing casinos | Rusty Ryan | friend of Ocean, adviser of plan | Frank Catton | a casino worker and con man | Reuben Tishkoff | finance the operation | Livingston Dell | An electronics and surveillance expert | Saul Bloom | An elderly con man | Linus Caldwell | A young and talented pickpocket | Basher Tarr | An explosives expert | Virgil | Mechanics | Turk Malloy | Mechanics | Yen | An accomplished acrobat | Terry Benedict – owns all the three casinos (Bellagio, The Mirage, and the MGM Grand) Tess – Ocean’s ex-wife, Benedict’s girlfriend WHAT Ocean and his team are going to rob the Bellagio, The Mirage, and the MGM Grand casinos which own by Terry Benedict. Where The vault at the Bellagio, where the money of casinos from The Bellagio, The Mirage, and the MGM Grand casinos will end up here. When On a weekend, the money inside the vault at the Bellagio would more than any weekday. Especially on the fight night, the money in will be at least $150 million. So they planned to take action on the fight night. WHY Their motives of robbing the casinos are different among them. It’s included, love, hatred for the owner of casinos, money, boring to their life, off the job for long period. HOW Several of the team members carry out reconnaissance at the Bellagio to learn as much as possible about the security, the routines and behaviors of the casino staff, and the building itself. Others create a precise replica...
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...at the Bellagio Casino and Resort The Bellagio Casino and Resort is owned by the MCM Mirage and is one of the 23 properties that they own. The Bellagio is one of the world’s most premier casino resorts. With it they have up to 4,000 employees working 24 hours a day, every day of the year. Of the 4,000 employees 1000 of them work in finance organization, reporting directly to the executive vice president/CFO. The casino consists of 2409 slot machines and 143 gaming tables inside the in 2,000 square foot convention space. In the casino and resort industry they are a very competitive environment and are high regulated by the state of Nevada. The Bellagio consists of two separate profit centers. One profit center is the gaming operations with table games (blackjack, baccarat, craps, roulette, keno, and poker) and the slot machines. The second profit center is the non-gaming operation which is made up of rooms, food and beverage, entertainment, retail and other, and non-casino revenue. With the industry changing so much as it is Bob Rudloff (vice president of internal audit) explains that “People don’t just come to Vegas anymore to gamble; rather, they are attracted by shopping, dining, spas, shows, and entertainment. This has resulted in a shift in revenues from gaming to non-gaming. Strategically, however, our business is not just about controlling the gaming part of revenues any longer. 1.) Focus on three key roles at mainly three levels of authority in the casino- blackjack...
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...The Bellagio has extensive controls in place in order to ensure the smooth operations of their hotels and casinos. Most of the controls put in place at the Bellagio consist of action and personnel controls; not a lot of results or cultural controls seen. The gaming industry is heavily regulated so many controls have to be put in place anyway as required by regulatory bodies, however the Bellagio has gone above and beyond the required amount. Some of the action controls that we see being employed at the Bellagio are: • Daily cash count • 2000+ surveillance cameras that record footage at each table and all casino surroundings • Strict record keeping procedures and daily reconciliations • Dual or triple supervision when transferring cash or cash equivalents • Pocketless uniforms to prevent hiding cash • Extensive supervision of gamers, dealers and all personnel handling cash • Cash cage, lock boxes and specific procedures for handling cash • Being aggressive on collection of receivables • A lot of redundancy so they are never short staffed and security remains high Some of the personnel controls that we see are: • Only hire experienced staff • Thorough screening process of potential hires • Extensive training of employees • Licensing of casino staff • Good job design: giving staff 20 minutes break each hour Cultural controls: • Reporting suspicious transactions • Reporting any transaction over $10 000 Results controls: • Upper management bonuses...
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...Marshall School of Business University of Southern California Controls at the Bellagio Casino Resort Teaching Note Purpose of Case The Controls at the Bellagio Casino Resort case was designed with several purposes in mind. First, it illustrates a control system that is dominated by action and personnel controls, rather than results controls. The analysis of this system leads to insights about some of the factors that limit the feasibility of results controls. Second, the case can lead into a discussion of what is meant by the term “tight control.” The case presents an excellent example of the application of tight action controls in the table games areas of the casino. Finally, the case can lead into a discussion of the meaning of what auditors refer to as “internal control,” which is a subset of the broader area of management control. The case describes an excellent system of controls over cash and cash-equivalent stocks and movements thereof. These controls, which fall in the category of internal controls, are necessary but not sufficient to guarantee good management control. Suggested Assignment Questions Since the case can be used for several purposes, the assignment can be slanted in several ways. The following is one list of questions that might be used 1. Focus on three key roles at mainly three levels of authority in the casino – blackjack dealers, pit bosses, and the vice president of table games. How would you characterize the “control strategy”...
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...Bellagio Controls Individual reflection #2: Controls at the Bellagio Casino Resort What controls do they have and why? MGM MIRAGE maintained stringent controls on the recording of all receipts and disbursements. In the (Bellagio) casino, these controls included: - Locked cash boxes on the casino floor; - Daily cash and coin counts performed by employees who were independent of casino operations; - Constant observation and supervision of the gaming area; - Observation and recording of gaming and other areas by closed-circuit television; - Timely analysis of deviations from expected performance; - Constant computer monitoring of slot machines. These controls help to ensure that cash operations are going well. The company’s businesses were also subject to various other federal, state, and local laws and regulations in addition to gaming regulations. These laws and regulations included, but were not limited to, restrictions and conditions concerning alcoholic beverages, environmental matters, employees, currency transactions, taxation, zoning and building codes, and marketing and advertising. Multiple forms of control were required by the Nevada Gaming Control Board (GCB) and used in the Bellagio to help ensure that the casino kept the cash to which it was entitled. These included: - licensing of casino personnel (gaming work permit valid for 5 years); - standardization of actions of personnel running the games; - careful supervision and surveillance of the actions taking place at...
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...Individual reflection #2: Controls at the Bellagio Casino Resort What controls do they have and why? MGM MIRAGE maintained stringent controls on the recording of all receipts and disbursements. In the (Bellagio) casino, these controls included: - Locked cash boxes on the casino floor; - Daily cash and coin counts performed by employees who were independent of casino operations; - Constant observation and supervision of the gaming area; - Observation and recording of gaming and other areas by closed-circuit television; - Timely analysis of deviations from expected performance; - Constant computer monitoring of slot machines. These controls help to ensure that cash operations are going well. The company’s businesses were also subject to various other federal, state, and local laws and regulations in addition to gaming regulations. These laws and regulations included, but were not limited to, restrictions and conditions concerning alcoholic beverages, environmental matters, employees, currency transactions, taxation, zoning and building codes, and marketing and advertising. Multiple forms of control were required by the Nevada Gaming Control Board (GCB) and used in the Bellagio to help ensure that the casino kept the cash to which it was entitled. These included: - licensing of casino personnel (gaming work permit valid for 5 years); - standardization of actions of personnel running the games; - careful supervision and surveillance of the actions taking place at the table; - monitoring...
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...ANALISIS KASUS THE BELLAGIO CASINO RESORT Makalah yang disusun untuk melengkapi Tugas Mata Kuliah Sistem Perencanaan dan Pengendalian Manajemen Semester V Disusun oleh: aRIEF AHMAD Junaidi (12121010) Gerry Sampurna Sule (12121026) Putri Faradita (12121044) RIRIS FRISKA (12121045) SEPTI NURRAHMAH (12121047) ANDIKA CHAIRUNNISA (12121058) PRISCA PUTRI (12121066) UNIVERSITAS TRILOGI Program Pendidikan Studi Strata-1 Jurusan Akuntansi JAKARTA 2014 KATA PENGANTAR Puji syukur kami panjatkan kehadirat Allah SWT karena berkat rahmat dan karunia-Nya kami dapat menyelesaikan tugas makalah ini dengan lancar dan sebaik-baiknya. Kami sadar bahwa tanpa campur tangan-Nyalah usaha kami tidak berarti apa-apa. Kami selaku penyusun makalah tentang “KETATNYA SISTEM PENGENDALIAN” ini mengucapkan rasa terima kasih kepada Dosen Manajemen Sistem Perencanaan dan Pengendalian Manajemen yaitu Ibu Novita yang telah mengajar dan mendidik kami sehingga kami dapat menyelesaikan tugas ini dengan baik. Terima kasih juga kami ucapkan kepada teman-teman yang telah mendukung dan memberi motivasi sehingga tugas ini dapat terselesaikan dengan baik dan tepat waktu. Semoga makalah ini bermanfaat bagi siapa saja yang membacanya. Terima kasih. Jakarta, 09 Oktober 2014 Hormat Kami, (Penyusun) DAFTAR ISI KATA PENGANTAR i DAFTAR ISI ii BAB I PENDAHULUAN 1.1 Latar Belakang 1 1.2 Perumusan Masalah 2 1.3 Tujuan Penulisan 2 1.4 Manfaat Penulisan...
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...Industry Leader Stephen Wynn Steve Wynn is an amazing casino mogul and is also one of the largest investor in Las Vegas his is the 512 richest person in the world today according to Forbes magazine. Stephen Wynn has been in the hospitality industry pretty much all his life because he was born into it. Wynn was born in New Haven Connecticut and his family owned bingo parlors through the eastern part of the United States. His last names was not originally Wynn it was actually Weinberg but his family changed it back in 1946 to avoid discrimination because they were Jewish; Stephen was six years old at the time. Wynn and his family moved to New York where he attended The Manlius School; which is a private all boys’ school then in 1959 he studied cultural anthropology and English literature at the University of Pennsylvania. When his father passed he left Wynn with $350,000 in gaming debt, so he took over the family’s bingo businesses. He became quite successful running the family business and this success allowed him to move into bigger business ventures. Wynn invested in the Frontier Hotel and Casino in Las Vegas in 1961 and moved there with his wife Elaine. Wynn also had another company while he invested in Las Vegas, which was that he owned and operated a wine and liquor importing company. He was making good money and had enough profit and connections in his life that in 1971 he managed to strike a deal with the likes of Howard Hughes and it involved him controlling the interest...
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...Controls at the Bellagio Casino Objectives of the company: To earn profits. Significant amount of income was generated through high-end gaming segment and its over all performance was highly dependent on the volume of customers at its resorts. A highly competitive environment with other gaming and leisure companies. Strategy: Company’s primary methods of successfully competing in these markets: Locating resorts in desirable leisure and business travel markets, and operating at superior sites within those markets. Luxurious and premium customer service. Recruiting and training the best staff. Developing distinctive and memorable marketable and promotional programs. Key performance indicators: Gaming revenue indicators such as table games drop and slot machines handle. Hotel revenue indicators through occupancy and average daily price rate. Increasing use of advanced technologies to help maximize revenue and operational efficiency. Example: By combining the player affinity programs, the players club, and manadalay’s one club into a single program. This enhanced the customer experience and revenue potential. The key strategy to maximize profits this case focuses on is the internal controls adopted by the casino. Internal controls: Extensive government regulation to ensure effective internal controls. Effective Internal Controls were really important in a business such as this where the government had its own share of the pie and the owners of the casino would have...
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...Activity 15 The Bellagio casino and resort is a diverse organisation offering products in a range of areas including gaming, entertainment, conferences, dining and accommodation. Address the following questions in relation to this case: 1. Briefly describe the objective(s), strategy and control problems faced in the organization. Objectives: The Bellagio Hotel and Casino is designed with a wealth of amenities designed to differentiate itself from the competition. Richly appointed rooms and suites, private gaming salons, stunning restaurants and a stunning waterfall display all drive up the cost of doing business but allow the Bellagio to command a higher rate. Strategy: Control problems: 2. Describe contingent factors (as discussed in seminar 11) that are relevant in the determination of the MCS choices at the Bellagio 3. Discuss the potential control costs (both direct and indirect) of MCS. Evaluate whether the MCS is appropriate given these control costs Activity 16 For each of the statements from the seminar 8 in-class exercise, explain why they are not logical: * The last three times I have had a cold I took large doses of vitamin C. On each occasion, the cold cleared up within a few days. So vitamin C helped me recover from colds. Post hoc X may not be the cause of Y just because X is followed by Y. in this case, taking vitamin C may not cure cold just because the cold cleared up after taking vitamin C. This inference is not warranted since this might just...
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...who has. He went from humble beginnings in a family-run bingo parlor in Maryland to Chief Executive Officer (CEO) and Chairman of Wynn Resorts, Ltd. premium-destination world-class casinos and resorts. Seen by many in the entertainment industry as a visionary, Steve Wynn has revolutionized the city of Las Vegas one casino at a time.1 He started with small stakes in the Frontier Hotel in 1967 as a newcomer to Vegas to upping the ante with a complete renovation of the Golden Nugget from a dingy downtown Vegas casino to a four-star resort and gaming facility. Mr. Wynn was not satisfied with his accomplishment of attracting high networth clientele to downtown Vegas; he had dreams of expanding his casino empire, starting with a twin Golden Nugget resort in Atlantic City, a rival gambling destination. IAISO on his repertoire of great successes are the magnificent Mirage (1989), Treasure Island (1993), and the breathtaking Bellagio (1998). After what was considered the largest merger in the gaming industry's history, the Mirage became a part of M G M , Inc. for $6.4 million. Steve Wynn stepped down as Chairman and CEO of the Mirage and set his sights on developing his largest casino resort yet, the Five Diamond Wynn Las Vegas. Wynn Resorts, Ltd. owns and operates the Wynn Las Vegas and the Wynn Macau, a casino resort located in the Macau Special Administrative Region of the People's Republic of China (PRC). The company is in the process of developing an expansion "KNOW WHEN TO HOLD 'EM;...
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...In-class activity 2: The role of management accounting information in controlling an organisation Source case / paper: Kaplan, R. S., 1984, The Evolution of Management Accounting, The Accounting Review, Vol. LIX, No. 3, pp. 390-418 (SO page 92 to 120). In-class activity questions / objectives: 1. What is the role of accounting information in controlling an organisation? 2. Outline the historical development of the use of management accounting information to control organisations. 3. Why may profit not be a good criterion to “motivate and evaluate short-term performance” in all cases? In-class activity 3: Controls at the Bellagio Casino Resort Source case / paper: Case Study: Controls at the Bellagio Casino Resort (textbook p. 134) In-class activity questions / objectives: Focus on the three key roles at three levels of authority in the casino – blackjack dealers, pit bosses, and the vice president of table games. 1. Prepare a list of the key controls described in the case for blackjack dealers, pit bosses, and the vice president of table games. What key control problems are they designed to address? 2. How would you characterize the “control strategy” (e.g., tight vs. loose) used over each of these roles (blackjack...
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...Laws and Regulations over gaming List of the controls Problem being addressed Locked cash boxes on the casino floor (A) Reduces potential theft of funds Daily counts by employees independent of of casino operations(A) Creates independence, reduces potential for covering up theft Constant observation and supervision of gaming area (A) Reduces risk of theft or errors from employees Timely analysis of results (A) Be able to verify serious issues in a quick manner Controls over Cash and Credit List of the controls Problem being addressed Employees issuing cash individually (i.e. cashiers) responsible for sum charged to them (A) Employees will be more careful and vigilant with money entrusted to them Strict procedures for transfer of cash or chips to and from game tables (A) Casino has record of of money moved within casino, less can fall through the cracks Strict controls on recording of receipts and amounts disbursed (A) Same as above Strict controls over issuance of credit as well as the limits (A) Only issue credit to people they know should be able to pay them back Controls over Cash and Credit List of the controls Problem being addressed Very tight security and supervision in count rooms (minimum 3 people in room until amount transferred and accepted) (A) Less chance of individual theft with several qualified people watching Control of Games List of the controls Problem being addressed ...
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...long as you have a Park Place slot card . • There is a large video amusement arcade in the basement. • Paris and Bally's are connected via Le Boulevard, the crossover corridor between the two resorts filled with upscale specialty retail shops and Très Jazz, a gourmet restaurant offering live jazz music and "New World Caribbean" cuisine. • A continuous promotion at Bally's, gives MVP Slot Club Card members a chance for a FREE Slot Pull with a chance to win a million dollars. One pull per person, per day between 9 am and 1 am. Many other smaller prizes are offered as well, like key chains, pens, show tickets and buffets. Barbary Coast – Things to Do/See: • Big Elvis Tuesday – Friday 3-6 p.m. Bellagio - Things to Do/See: • The free Fountain Show in front of the Bellagio shoots off every 30 minutes from 3 pm to 7 pm and then every 15 minutes until midnight. (The routines often vary from one show to the next.) Wait until after to dark...
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