...Interdisciplinary Center Herzliya Raphael Recanati International School Term Paper Zappos by Daniel Silberberg – ID 329655716 Lior Stern – ID 201263910 Nimrod Stern – ID 302328992 February 23rd, 2014 Lecturer: Dr. Galit Dayan TA: Einat Brainin Organizational Behavior Part A. Introduction 1. We chose Zappos.com, an innovative and adaptive online shoe and clothing shop, due to its unique positive company culture, sky-high employee satisfaction and fascinating CEO, Tony Hsieh. Zappos is an organization that has committed itself to a fun, inspired and qualitative culture. The company CEO genuinely believes in delivering happiness to all employees, and working in an gratifying office environment. Tony Hsieh has built a remarkable reputation for himself by being an inventive leader unafraid to equip his staff with responsibility and control. 2. Zappos is one of the largest online shoe and clothing shops. Zappos offers approximately 50,000 types of shoes, providing a large variety of brands, sizes and colors. Their inventory also includes clothes, watches and kids’ merchandise. The concept is simple; it is a traditional eCommerce corporation. Orders are made online and transferred to their warehouse in Shepherdsville, Kentucky. The products are then packed and the order is updated with a tracking number and shipped to the customer. Zappos is especially known for their generous shipping policies. Indeed, the shipping and return costs are free...
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...Introduction This study examines the linkages between Human Resource Management, Organisational Strategy and Organisational culture. With every single link exists between them we studied the relations and how that effects management and ultimately helps the Human resource managers through several of theorists and management theories to achieve their goal and benefit the organisation in order to bring profitability. Human Resource Management (HRM) In simple and short form Human resource management is the process of hiring and developing employees so that they can become more valuable to the organisation. HRM is also strategic and comprehensive approach to managing people and the workplace culture and environment. Effective HRM enables employees to contribute effectively and productively to the overall company direction and the accomplishment of the organisation’s goals and objectives. HRM is moving away from traditional personnel, administration, and transactional roles. Now HRM is expected to add value to the strategic utilization of employees and that employee programs impact the business in measurable ways. The new role of HRM involves strategic direction and culture. Developments in the field of HRM are well documented (see Sisson and Storey, 2000). The history of HRM goes back as far as the 1950s. This was succeeded by the ‘Behavioural science movement’ in the 1960s headed by Maslow, Argyris and Herzberg. These theorists argued for a better quality of working life...
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...Chapter 1 1EE. Chose Iris Network. 2. The strategic initiatives for Iris Network are: welfare of visually impaired, increasing the tolerance of society towards visually impaird, increasing community awareness about how to behave with blind and visually impaired. 3. The various stakeholders that are involved with Iris network are: product stakeholders: blind and visually impaired patients, eye donors, philanthropists. Market Stakeholders: blind and visually impaired people. 1RQ. Strategic competitiveness is the term used to describe a company that creates a winning formula for a value-creating strategy. A strategy is a set of plans and actions repeatedly used o achieve competitive advantage. The stategy typically spells out the dos and don’ts of a company. If a company has a competitive advantage it is eecutiing strategies that are the best value to its customers. The strategies are either unachievable for competitiors or too expensive to duplicate and be successful in the same manner. When a company is doing well and has profitable returns above expectation it is termed “above average” returns. The process and actions by which a company achieves strategic competitiveness and above average returns is the strategic management process. 1VCQ. Strategic competitiveness is attained when a firm or country is able to formulate and implement the desired value creating strategy successfully. Strategies would help the firm in gainaing competitive advantage as it include the process...
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