...recreational activity, which essentially involves the observation an appreciation of wildlife and other aspects of the natural environment while minimizing the related ecological or sociocultural costs, had emerged as a major component of global tourism and an important focus for academics in the field of tourism studies. Many stakeholders, however, while enthusiastically embracing the concept of ecotourism as defined above, still do not really understand what it means: what activities qualify, who participates, where it occurs, what impact is acceptable, or how it can be optimally managed. A balanced and comprehensive exposure to the growing knowledge base of ecotourism that will assist their ability to place in context, critically evaluate and effectively manage the sector. (Weaver, D. Ecotourism, 2nd edition: ESP Printers, Inc. 2008). Just as tourism has grown and changed, ecotourism also has gone through a kind of metamorphosis. In its early days, ecotourism was seen more as a type of travel and a specific market niche. Today, it is increasingly viewed as a travel concept or philosophy, based upon a set of principles that can, and should, be applied across the widest possible spectrum of the global tourism industry in an effort to make tourism truly sustainable and a positive benefit to the natural and cultural heritage of our planet. In that sense, ecotourism and nature travel should not be viewed as the same thing. A river-rafting through the jungle may be fun, may be interesting...
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...The Effect of the Internet on Tourism Alfredo Ortiz # 3725031 Florida International University CMBA Krishnan Dandapani FIN 6644 Global Financial Markets Table of Content Introduction…………………………………………3 Impact of the Internet……………………………….3 Financial Impact…………………………………….6 Negative Effects of the Internet…………………….9 Conclusion…………………………………………10 References………………………………………….11 Introduction The development of the Internet has dramatically changed the world. One of the industries that have been directly affected by the Internet is the Tourism industry. The effects of Globalization have revolutionized tourism by encouraging people to travel from one place to another. The Internet has been pivotal in this revolution by increasing the access to information and greatly improving communication in the world. The Internet has affected tourism both positively and negatively. While it has increased access to information about tourism and provided a medium marketing tool, it has also been blamed for discouraging traveling since people can access everything at a push of the button. Regardless, the Internet has been one of the most important factors that have increased tourism activities in the world. (1) It has made moving from one point to another easier, safer, and faster. Impact of the Internet For a long time, travel had been considered quite risky due to the fact that people had limited knowledge...
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...HUMAN RESOURCERS [pic] Job description 1. to achieve revenue and yields for south asia region 2. To attain market share in the highly competitive market conditions 3. Achieve service stands as per company policy & procedures. Job specification Should be a graduate, mba ( desirable) Age between 30-45 years Minimun 10 years work experience in an airlines with minimum 5 years experience in handling pricing/ fare international airline Knowledge of ticketing,reservation & fare construction Good negotiation & analytical skills [pic] Job description 1. The successfull candidate will do minor services and maintenance job 2. Doing daily maintanence checklist and handling minor welding and torch OR operating of factory machine Job specification Minimum SPM qualification Interest in doing mechanical work Willing to work long hours & overtime Self dicipline [pic] Job description Lecturing ,supervision in workshop/ laboratories and project, research and development and publication Job specification PhD in relevent fields. Final years student are encourage to apply [pic] Job description Promote and sell Dell services and product Maintain customer Customer services handling by phone Job specification Bachelor Degree from any major Age 23 - 30 years old Have IT knowledge Have selling skill & interest in selling Able to work in call center system [pic] Job description 1. To see the overall smooth running of...
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...E. Duncan THE INTERNET EFFECTS ON TOURISM INDUSTRY Ericka Duncan Ortega erickaduncan@hotmail.com Doctoral Student Universidad de Las Palmas Gran Canaria This article aims to demonstrate the positive effects of the Internet on the tourism industry in three main areas: planning travel, commerce and industry structure. The document highlight that the journeyers have several tools provided by the Internet to receiving, looking for and sharing information to plan their travels. Also, Global Distribution Systems via the Internet have provided a new distribution channel for the retail of touristic products and services. Finally, the Internet has affected each actor of the value chain in the tourism industry. For the suppliers the Internet is providing directly information of their customers helping to increase their sales. Finally, the intermediaries have realized that they have to adapt to the new environment. Key Words: Tourism, e-tourism, travel, GDS, information communication technologies. JEL: L83, L86 To be or not to be is not longer the question, the real question in tourism is where to go, how to go and what to do. Nowadays, these are very easy questions to answer in contrast to Hamlet`s dilemma. Tourism is one of the largest industries in the world. Certainly, in 2008 the World Tourism Organization (WTO) reported 924 million international arrivals around the world, and according to the World Travel & Tourism Council (WTTC) this industry represents...
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...INTRODUCTION In order to understand the impact of internet on tourism in full depth a little bit of history about the pre-internet industry systems, the implementation of the changes bought about by internet and the present impact of the development of internet since, need to be understood thoroughly. the traditional distribution system needs to be discussed.The traditional pattern of distribution was dependent on the GDS and the CRS, by 1960 the initialization of the Data Processing System was completed known as SABRE then followed the Amadeus and Galileo till 1980, the first set of reservation system introduced with one prime objective, of making the airline reach to a level of excellence. By 1990 internet was introduced making a huge impact on the distribution channel of tourism industry, where all the airlines went global with one prime source the internet. “Distribution channels often both influence consumer behaviour, and determine the ability of the industry to respond to consumers’ requests efficiently” (Buhalis Laws 2001, p.7).There have been few quotes for distribution been mentioned by authors like , “link between the producers of tourism services and their customers” (Gartner & Bachri, 1994, p. 164), there is also a quote been published by WTO (World Tourism Organization) “a distribution channel can be described as a given combination of intermediaries who co-operate in the sale of a product. It follows that a distribution system can be and in most instances is...
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...EWOM Literature Review In the recent times, the internet has become an extraordinary access to a vast amount of knowledge and information and became part of everyone’s life. Furthermore, the internet has emerged as a source and channel of the electronic word of mouth (eWOM) communication for customers (Henning-Thurau, Gwinner, Walsh & Gremler, 2004). Hennig-Thurau et al., (2004) defined eWOM as ‘any positive or negative statement made by potential, actual, or former customers about a product or company, which is made available to a multitude of people and institutions via the Internet’ (p.39). Hospitality and Tourism Industry has also been affected by this relatively new eWOM, where former visitors or customers express their opinion on destinations and places they have visited. The purpose of this literature review is to focus on the eWOM, its impact on the Hospitality and Tourism Industry and on the potential benefits it has for businesses and destinations. This review will contain information gathered and analyzed from different peer reviewed articles and studies to support the credibility of this paper. The eWOM in contrast of the traditional WOM has different types of electronic media channels that have an impact upon interpersonal relationships. There are the synchronous type and the asynchronous type, the first one include instant messaging, chatrooms and newsgroups. While asynchronous includes blogs, emails, virtual communities and websites (techdictionary.com...
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...ICTs in the Tourism Industry and its influences on the tourist consumer behaviour The tourism industry often needs a various range of information to satisfy and attracts its consumers and most of this information is delivered promptly to the customers with the help of the information and communication technologies (Poon, 1993). And as result, the global tourism industry is rapidly changing and the information and communication technologies ( ICTs) such as the internet is altering the structure of tourism industry and how it market his products and conducts its promotion. In order to understand the role and impacts that ICTs has in the wider tourism industry and to find its influences on the tourist consumer behaviour, it is advised to first know what ICTs are and to comprehend the study on consumer behaviour based on the tourism industry. Information and communication technologies are defined as the collective term given to the most recent development in the mode (electronic) and the mechanisms (computers and communications technologies) used for the acquisitions, processing analysis, storage, retrieval, dissemination, and application of information (Poon 1993 cited in Buhalis 2003, p 7). It can also be defined as “the use of digital tools for business functions and processes” (Cooper et al 2005, p.704). When tailing about ICTs, it consist of hardware (self service terminals), software (front office applications), and telecommunications (broadcast of images, teleconferencing...
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...IT and Internet’s Impact on Tourism and Hospitality Industry: Implementations of technologies for Hilton Hotels Group. Demonstrate critical and evaluative interpretation and application of theoretical IT/ e-business concepts to a current tourism and hospitality market situation in order to build sustainable competitive advantage. I Introduction Accompanying the technological revolution of the 1990s there are many new opportunities and challenges for the tourism and hospitality industries. Since tourism, global industry information is its life-blood and technology has become fundamental to the ability of the industry to operate effectively and competitively. Poon (1993) suggests that the whole system of information technologies is being rapidly diffused throughout the tourism industry and no player will escape information technologies impacts. The report below gives an insight into the importance of application of information technologies and the use of Internet in tourism and hospitality industries. Two given strategic frameworks provide the analysis of the Internet and its impact on these sectors. This paper also aims to show how technological innovations and information systems can be beneficial for the hotel companies, by using the example of Hilton Hotels Group. II IMPORTANCE OF TECHNOLOGY IN TOURISM AND HOSPITALITY SECTORS Market wisdom today suggests that hospitality companies must embrace technology to compete against traditional competitors, as well as entrants...
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...influence the success of the tourism industry. First, there are ways that economic policies a government takes can have a direct impact on tourism. This type of impact would occur when a government makes policies explicitly aimed at the tourism industry. For example, if a local government subsidises the building of a resort in a beach town, the tourist industry in that town will, presumably, benefit. Second, there are ways economic policy can indirectly affect tourism. For example, government monetary policies are most likely not aimed at tourism. However, if a government's monetary policies cause the exchange rate for its currency to fall, tourism will likely benefit. This is because the country's currency will become cheaper and vacations in that country will become less expensive for people in other countries. SELECTED PRESENTATIONS, SUMMARY AND RECOMMENDATIONS - SEMINAR ON TOURISM POLICY AND ECONOMIC GROWTH Introduction 1. This note presents the record of a seminar held on 6 and 7 March 2001 in Berlin, aimed at exploring the relationships between economic growth and tourism policy. The Seminar was organised by the OECD in partnership with the Canadian Tourism Commission, the Federal Ministry of Economics and Technology of Germany, the Secretariat of State for Tourism of Mexico and the State Secretariat for Economic Affairs of Switzerland. 2. The objectives of the seminar were: * To learn more about the role and importance of tourism services as well as their...
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...1. IT and Internet’s Impact on Tourism and Hospitality Industry: Implementations of technologies for Hilton Hotels Group. Demonstrate critical and evaluative interpretation and application of theoretical IT/ e-business concepts to a current tourism and hospitality market situation in order to build sustainable competitive advantage. I Introduction Accompanying the technological revolution of the 1990s there are many new opportunities and challenges for the tourism and hospitality industries. Since tourism, global industry information is its life-blood and technology has become fundamental to the ability of the industry to operate effectively and competitively. Poon (1993) suggests that the whole system of information technologies is being rapidly diffused throughout the tourism industry and no player will escape information technologies impacts. The report below gives an insight into the importance of application of information technologies and the use of Internet in tourism and hospitality industries. Two given strategic frameworks provide the analysis of the Internet and its impact on these sectors. This paper also aims to show how technological innovations and information systems can be beneficial for the hotel companies, by using the example of Hilton Hotels Group. II IMPORTANCE OF TECHNOLOGY IN TOURISM AND HOSPITALITY SECTORS Market wisdom today suggests that hospitality companies must embrace technology to compete against traditional competitors, as well as...
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...in International Tourism Management * The authors try to identify what they consider to be 20 major issues in international tourism management today, which will then be discussed in a little detail. * The political enviroment: * Tourism tends to flourish only when the political environment is stable, particularly in the tourist destination, but also in the countries which generate the tourism trips. * International terrorism, whcih has left no corner of the world feeling safe and secure. This has had a devastating effect on the tourism industry as the willingness of people to travel has declined, particularly in the US markets. * Unlike previous terrorist attacks, the current ones are not isolated incidents and terrorism seems likely to be a global factor of life for the foreseeable future. * The lack of economic, as well as political, stability has been a major factor in the problems faced by the tourism industry worldwise since 2001. This political and economic uncertainty seems set to remain a factor of life for the toursim sector for years to come. * Technological Developments: * The development of tourism has often been driven by technological innovation. Technological developments influence the tourism industry in terms of eveerything from the products it offers to the way it sells its products to and how it managers its operations. * The most important technological development for the tourism industry, overall...
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...2015 TOURISM AND HOSPITALITY MANAGEMENT UNIVERSITY OF DHAKA 5/11/2015 2015 TOURISM AND HOSPITALITY MANAGEMENT UNIVERSITY OF DHAKA 5/11/2015 SMARTPHONE BASED SERVICES SMARTPHONE BASED SERVICES LETTER OF TRANSMITTAL | May 09, 2015 Jameni Jabed Suchana Lecturer Dept. of Tourism and Hospitality Management University of Dhaka Subject: Submission of Report. Dear Madam, While making the report we come across many hurdles and pleasant experiences. But the valuable experiences we have gained during the period will undoubtedly benefit us in the years ahead. This report has given us an opportunity to apply our theoretical expertise, sharpen our views, ideas, and communication skills, and bridge them with the real world of practical experience, which will be a good start for our future professional career. We realize that certain information enclosed in this report is not imaginary but real and should attach academic interest. We hope you would find the report in appropriate manner. We appreciate your cooperation and we hope you will call upon us with any queries occasioned by this report. We have tried sincerely to comprehend and translate our knowledge in writing this report. We enjoyed this project work and gladly attend any of your calls to clarify points, if necessary. Sincerely Yours Group : GLADIATORS Section: B (7th batch) Dept. of Tourism and Hospitality Management ACKNOWLEDGEMENT | Completion of this task has made us grateful...
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...Quiapo Church in Downtown Manila following the procession of the image. There is also an existing custom to have new cars blessed at the church in the belief that this will ensure the safety of the car and its passengers. Social media is the social interaction among people in which they create, share or exchange information and ideas in virtual communities and networks. But somehow social media depend on mobile and web-based technologies to create highly interactive platforms through which individuals and communities share, co-create, discuss, and modify user-generated content. They introduce substantial and pervasive changes to communication between organizations, communities, and individuals. With the increase in the number of internet users the use of social media has grown over the past decade. And the usage has progressively grown from individuals to businesses. Many organizations today proactively use social media as a vehicle to reach out to millions of prospective...
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...ONLINE TOURISM AND TRAVEL- ANALYSING TRENDS FROM MARKETING PERSPECTIVE Dr. Manoj Dixit Reader Department of Public Administration University of Lucknow Email: manojdixit23@gmail.com Dr. Rakesh Belwal Assistant Professor Department of Management Addis Ababa University Addis Ababa (Ethiopia) Email: rakesh_belwal@yahoo.com Dr. Gurmeet Singh Senior Lecturer Department of Management & Public Administration University of South Pacific Fiji islands Email: drgurmeetsingh@yahoo.com 1 ONLINE TOURISM AND TRAVEL- ANALYSING TRENDS FROM MARKETING PERSPECTIVE ABSTRACT Tourism is the world's largest civilian industry whose growth, economic significance and potential are phenomenal across the globe. Online tourism is rapidly becoming a growing topic of research and its importance as future mode of acquiring information and purchase of tourism products and services is growing day by day. The present paper has been written with the extensive research on contemporaneous data, websites and conference proceedings on tourism related aspects. Web survey, focused interviews have been used to elicit specific information for such qualitative analysis.The domain of Internet is increasing day by day. Tourism products, in particular, have yet to realize its complete advantage. Still, Internet has significantly benefited the bottom line of tourism organizations in terms of cost of converting as well as losing customers with pluses and minuses respectively. Keeping this in view, online tourism...
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...Management Information Systems for Tourism Hospitality Organisation Using Management Information Systems for Tourism Hospitality Organisation CONTENTS Introduction to the Project 2 Introduction to McDonald 3 Role of MIS within Tourism and Hospitality context 4 Importance of Management Information System for Hospitality and Tourism Industry 6 Use of IT System in an Organization to attain Competitive Advantage 7 Type of Database and Data warehousing in Tourism and Hospitality 9 Use of E-Commerce and MIS in the Industry 11 System Design Requirements of Tourism and Hospitality Business 14 Use of IT to Support Customer Relation Management 16 Role of Enterprise Resource Planning in Tourism and Hospitality 18 IT Security Issues within the Tourism and Hospitality Industry 20 Ethical and Privacy Issues on Use and Storage of Data. ...
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