... | |The Forgotten Team Member | |Case Study | | | |MGMT 591 | |Leadership & Org Behavior | |Professor: Michael Carr | |Kasheika Wilkins | |5/24/2013 | | | Part 1: Group Development Each stage of group development is critical to the team’s development. Each stage is needed in order for the team to perform at high...
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...storming stage of team development. From the case study there is evidence that the group has gone through the forming stage by Christine’s reflection of the team members. The storming stage consists of the team going through a period of tension amongst the group members as they determine their roles and within the team. Christine makes reference to her doubt in Mike’s commitment to the team and the project as a whole. She also notes his lack of participation and excuses for not meeting his tasks. There are two references to a social dynamic that exists with four of the five team members. This is highlighted in the study when Mike confronts the other team member in a social setting accusing them of having a team meeting without his involvement. Diane is also noted as being considered an under performer and only contributing when required. Christine may be considered under performing as the team coordinator of the group. Her lack of recognition of team issues and tension has placed the group in jeopardy of delivering a good solution. In addition, Steve has taken on leader duties by formalizing the meetings with agendas, outcomes instead of Christine. Due to Christine’s lack of experience in a team environment and being a team coordinator, she does not have the appropriate skills to effectively manage the team. Christine appears to be detailed and task oriented, but does not understand the dynamics of teams or team development. As a result the team is not meeting their...
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...Study The Forgotten Team Member: A Case Analysis Shon Gregory 11-26-2012 Group Development Just as all people go through phases of change in their lifecycle, childhood, adolescence, adult, and old age, teams also go through development/lifecycle phases as well. Depending upon the stage of development that a team is in, issues, challenges, and opportunities should be handle differently. Those phases are Forming, Storming, Norming, Performing, and Adjourning. In our Case Study, The Forgotten Team Member, our team is in the storming phase. By understanding the phases and identifying the current stage that Christine’s team is in, would help Christine in being the Team Coordinator of her class project team. Problem Identification According to our text, the storming stage is characterized by high emotions and tension, it is the most tumultuous period of team the development. Coalitions and cliques start to emerge, individuals start to jockey for positions of status, and obstacles that prevent the team for achieve start to become present. (Schermerhorn 156-157). This true for Christine’s team. Although she was appointed leader of the group, Steve, the businesslike personality, made sure that he was keeping the group on task, a role generally performed by the leader. Mike’s social loafing is starting to make him feel as an outsider to the group, he’s passive-aggressive behavior further emphasizes his outsider status. The other members are team members willing to...
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...7 – The Forgotten Team Member May 23, 2011 Part 1: Group Development 1. How could an understanding of the stages of group development assist Christine in leadership situations such as this one? Christine must first have an understanding that a group is defined as a collection of people who interact with one another, accept rights and obligations as members and who share a common identity. In Christine accounting group, their goal is to compose a well-written analysis. This 5-member group is a dynamic bunch because of the different mix of personalities. Because of the dynamics, the variety of perceptions and work attitudes that affect the group processes and development cannot be prevented. With this understanding, Christine would have been able to key in on certain clues on how to handle the different circumstances of her team. Through the forming stages the group would have been given a chance to get to know one another and what is acceptable behavior. In the storming stage, members are able to address their differences. Group members are able to understand one another’s interpersonal styles and ways to accomplish team goals all while satisfying personal needs. In the norming stages, members address their differences and tensions tend to loosen up. With the performing stage member work as a team and their skills and values are developed and needed to successfully accomplish the team’s work. More importantly, all the tasks assigned to each team member are effectively...
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...looked at the issues Christine Spencer faced as the Team Coordinator of her course project group in her Organizational Behavior class. While Christine was satisfied with most of the team's progress and interactions, there was one team member whose work was lacking. This team member, Mike, did not seem to click with the group and had not completed his portion of the assignment. In order to offer a possible solution, it is important to look back at what went wrong with the group dynamic. Group Development There are five stages of team development. The first stage, the Forming Stage, is when the group first meets and gets to know each other. The second stage, the Storming Stage, is noted in our textbook as "one of high emotionality and tension among team members." (Schermerhorm, 2011, p. 156) During this stage, team members work to define their roles in the project and the tasks that will need to be completed in order to be successful. The third stage, the Norming Stage, is a period in which the group continues to work together and strengthens their relationship as a team. Next is the Performing Stage, where the team becomes a cohesive, mature unit. At this point, the team is able to work smoothly to progress towards their goals. Any disagreements are easily solved within the unit, and team members are able to move on and continue with work. The final stage is the Adjourning Stage, when work is completed. The team disbands after celebrating their achievements. They...
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...GM591 Leadership and Organizational Behavior Through utilizing the information from the case study of “The Forgotten Group Member,” and the explanation of the stages of team development in the course textbook, Organizational Behavior, (2010, p. 166) of forming, storming, norming, performing and adjourning, the majority of the group members are in the norming stage, but never resolved issues that started in the storming stage. Therefore, collectively, they are still in the storming stage. The group is in a state of conflict because Mike is non-committal with meeting, does not hand in quality work, and is acting jealous of the relationships the team has formed while in his absence. Mike’s role in the group was not clearly defined. Christine is the team coordinator, Steve is assigned to creating an agenda each meeting, Diane is resourceful, and Janet is reliable in doing more than what is expected for the group. All of these roles have been informally defined, and Mike’s role and expectations were not defined well enough for him to see his value to the group. In the forming stage of team development, team members are concerned more with seeing where they fit in, and what their role is on the team. Since the rest of the group has been meeting, they have formed a relationship and a clique without Mike. When other group members see they are not being included, this can create emotion and conflict, which is characteristic of the storming stage. Later in the case, we learn...
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...Running head : THE FORGOTTEN GROUP MEMBER The Forgotten Group Member Name School Professor Course The Forgotten Group Member 1 . How could an understanding of the stages of group development assist Christine in leadership situations such as this one ? A group is defined as “a collection of people who interact with one another , accept rights and obligations as members and who share a common identity (Neill , 2007 , “Group Dynamics , Processes Development .In the case of Christine and her group which is composed of her classmates in accounting , their goal is to generate a well-written analysis in reviewing a 7-page case . This 5-member group is a dynamic bunch because of the mix of different personalities . Since there is diversity within the group , it cannot be prevented that a variety of perceptions and work attitudes affect the group processes and development . This is where the “understanding of the stages of group development ‘ can help Christine as a team coordinator to keep the group united and productive as well . In the first place , Christine was not aware of the “stages of group development ‘ which if she knew could have gave her a clue on how to handle the different circumstances of her team mates . Through “orientation (forming , dissatisfaction (storming ,resolution (norming , production (performing ) and termination (adjourning ‘ Christine can help in re-assimilating Mike back into the group to make positive contributions as a group member in an effort to produce...
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...The Forgotten Group Member Melissa T Grice Keller Graduate School of Business Management Leadership & Organizational Behavior GM 591 Professor Carr July 23, 2011 The Forgotten Group Member According to our text, “A team is a group of people brought together to use their complementary skills to achieve a common purpose for which they are collectively accountable” (Schermerhorn, 2010). The case study involving, The Forgotten Group Member demonstrates an excellent example of how teams fail and fall apart related to a breakdown or lack of effective communication between all parties involved. Thus, it is important to acknowledge that a leader has responsibility to lead the team, but the members also must be involved in order to complete the project effectively and in a timely manner. Part I. Group Development After review of the case and data from the textbook, the group begins the storming stage. “The storming stage of team development is a period of high emotionality and tension among the group members. During this stage, hostility and infighting may occur, and the team typically experiences many changes” (Schermerhorn, 2010). Noticeably, hostility and fighting came from Mike and his perceptions about how the group was excluding him from meetings, which wasn’t an accurate perception. One could determine that if Mike would participate in the workload he could become a viable player in the team. Mike hasn’t performed to the degree as other group members have because...
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...“The Forgotten Group Member” A case study In leadership and organizational behavior we define a group as a team of people brought together to use their complementary skills to achieve a common purpose for which they are collectively accountable. The “Forgotten Group Member” is a case study of a group of students who were assigned a project by their professor. One student Christine was appointed the group’s leader. The group had a dynamic spectrum of personalities and skills. A basic understanding of the group development stages could have helped Christine to become a more effective leader. The first stage in group development is the forming stage. This is the initial entry of members into the group; individual behavior is driven by a desire to be accepted by the other group members. In the storming stage different ideas compete for consideration. The group members are clarified and start to agree on completing team goals. The team addresses issues such as what problems they are to resolve and how they will function independently and as a group. They will also agree upon what type of leadership model will best meet the needs of the different personalities in the group. During the norming stage the group members form working relationships and start working together to accomplish the group goals. The group will have one overall goal and will make a mutual plan for the group. In the performing stage the groups relationships mature and tasks are being completed. Group members...
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...Case 7-The Forgotten Group Member MGMT591 Leadership and Organizational Behavior 2012 The Forgotten Group Member In the case of The Forgotten Group Member the information is spotty but it is clear that Christine is dealing with situations in a very passive manor and she will get more out of her team if she understood the staged of group/team development which would assist her Leadership role. When the team was formed by the teacher and the group got together it would have been in Christine’s and the group’s best interest to assess the others and see the reaction. When Mike keeps making excuses of why he can’t make the meetings Christine could put it in his hands by asking him when he would like him to meet, making it more his responsibility (idea). By giving it to him then he is more likely to show up and participate. Understanding everyone’s strengths in the group you can gear what each person does to their own strength making it easier to get the end results you want or need. When the group is being formed in the beginning the group should come up with what the consequences will be and stick to it, maintain the groups integrity even if you have to report a student to the teacher for not participating, the group can easily pick up Mike’s role and will be more efficient. Christine needs to look more at the actions and personality of the group’s members and what stage they are in to help overcome the issues that Mike brings to the group. Maybe with the right direction...
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...Case Study wk 3” The Forgotten Group Member” Well after reading “The Forgotten Group Member” I think this has some very good examples for group development and the stages that go with it. I would say it would start with forming storming norming, and performing then adjourning. The forming concept begins as a group is brought together thru some formal selection and initially they talk and get to know one another. They select a leader who gives some direction and have tasks that are assigned for collecting data .There maybe some differences that have to be sorted out and perhaps some sub grouping, but by keeping a set of rules and keeping it simple as to avoid any problems and controversy .Even if there is conflict if it is simple can be resolved efficiently. The key here is to assign tasks and get them done efficiently as possible to avoid any issues and conflicts this can be accomplished if everyone becomes well orientated and works together defining tasks ,how to get it done and grow as a team to accomplish that goal. In Storming this is where the group begins to get ideas for the task defining and organizing getting into a group process. Coming up with ideas .Within the group ideas are tossed back and forth and sometimes so is conflict this is where organizing and setting some ground rules to put the effort into motion has to be set. In the Norming stage the interpersonalizations of a group are characterized by cohesion. In this process members contribute ideas and try...
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...Organizational Behavior Case Study 1 “The Forgotten Group Member” Andrea Watts Keller University Leadership and Organizational Behavior MGMT 591 Timothy Staley November 16, 2013 Group Development As I began reading the “Forgotten Group Member”, I found that the group is in the “storming” stage of team development. I am able to determine this due to the setting of the events laid out by the author. The setting gives the present then it goes back and tells that the team is in week 5 of the project. The author also gives some history about the “forming stage” and events that had occurred at that time. After reading a bit more, it is clear that the group is experiencing some tension and rebellion by one of its team members. Had Christine, understood the importance of understanding the stages of development, she could have laid a better foundation as team lead so that they could have avoided this cynical behavior and the energy and outcome of the project would have been better for all of those involved. Problem Identification The primary problem in the case study was that Christine had failed to set the proper expectations and orientation for the group and this caused her to lose respect of one of her peers. Mike had been able to manipulate Christine with excuses from the beginning. Unfortunately, Christine fell subject to his manipulative behavior and lost control of her team as a hold. In my opinion, the “forming” stage of team development is very important as it gives...
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...The Forgotten Group Member The Forgotten Group member is a case study in the Organization Behavior book that creates a scenario about an A student by the name of Christine who faces challenges while working in a group on a project as the team leader. Initially, the group starts in the forming stage because the group members and especially Christine begin to have concerns about how their personal work and the work of the other team members contribute to the project. Towards the end, the group is now in the storming stage. The storming stage is described as a period of high emotion and tension among group members. During this stage, the group may experience uncomfortable pressures and efforts are made to find ways to accomplish team goals while also satisfying individual needs. I believe the group is now in this stage because a difficult member by the name of Mike has not been showing up to group meetings and has only turned in rough handwritten notes. Because Mike has been social loafing, this will cause the group to express emotions about the situation which will cause tension among the group. The group will then realized that because the lack of Mike’s efforts, they will have to come together to do his work. If Christine, the team leader, would have understood the stages of development, she would have realized that her team was not developing at the pace they should have been. She would have recognized the issues at a time where it could have been easier to resolve...
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...The Forgotten Group Member Case Study Leadership and Organizational Behavior/GM591 January 22, 2012 Group Development After reading the case study and reviewing the five stages of team development. I can say that the team is in the Storming stage of the team development. Even though they may appear in the Performing stage because the other team members were handling their part of the paper, the professor advised the team that they must deal with the problems within the group first. Christine skipped the Forming stage and based her opinion of her team mates on what she observed about them. Had she got to know them by meeting with them together or one on one, she could have gotten to see if her observation were accurate. It would have also given the team am insight on any outside issues that may affect the team. There was also no relationship with the entire team. Problem Identification The team was aware there was a problem with Mike’s participation (already identified as a clown based on Christine’s observation), but he was approached about his behavior and lack of contribution to the team. Christine may have been an organized hard working student, but she seems to lack skills in dealing with conflict. It became a big deal to Mike when he assumed that the team was meeting without him. Even after explaining the impromptu get together Mike still believed what his eyes saw and distanced himself again. Any of the team members could have reached...
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