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The Impact of Information Technology on Accounting

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anaCHAPTER 1
DECISION MAKING AND
THE ROLE OF
ACCOUNTING
TEXT REFERENCE:

Hoggett, J.R., Edwards, L., & Medlin, J.,
Accounting in Australia, Fifth Edition,
Chapter 1.

OBJECTIVES:
When you have studied this chapter, you should be able to:
1.

understand the nature of decisions and the decision-making process.

2.

appreciate the wide range of economic decisions made in the marketplace.

3.

explain the nature of accounting and its main functions.

4.

identify the potential users of accounting information.

5.

use information to make simple economic decisions.

6.

understand the role of accounting information in the decision-making process.

7.

understand the differences between accounting for management and accounting for external users.

8.

understand how the accounting profession is organised in Australia.

9.

identify the different areas of the economy in which accountants work.

10.

understand the importance of ethics in business and accounting and how to recognise and handle ethical dilemmas as part of the decision-making process.

1

Chapter 1

STUDY TIPS FOR CHAPTER 1
1.

This is an important chapter because it lays the foundation for all topics that will follow. 2.

Make sure that you understand each new term as it is introduced.

3.

Pay particular attention to the significance of accounting information for decisionmaking processes.

4.

Identify the types of activities that are carried out by a professional accountant working in Australia.

CHAPTER REVIEW
1.

The nature of decisions and the decision-making process
Decisions have to be made by all individuals every day. Decision making arises because of the need to choose between alternatives. Careful consideration must be given to all information available at the time because of the long-term consequences a decision made now will have. There are four main steps in the decision-making process:
(1)
(2)
(3)
(4)

2.

Identify each situation in which a decision is needed and determine the goals we wish to achieve.
Identify the relevant information needed to determine possible available alternatives. Identify and obtain information needed to assess the consequences or outcomes of the alternatives.
Choose a course of action which will achieve the goals established in step 1.

The wide range of economic decisions made in the marketplace
Usually, decision making involves the use of scarce economic resources which are traded in the marketplace at a price. However, many factors apart from the monetary impact, such as personal taste, social factors, environmental factors, religious and/or moral factors, and government policy, must be considered.
Economic decisions usually involve an inwards or outwards flow of money or monetary equivalents. Economic decisions are made in many different markets, be they retail, wholesale, the stock market, local or international. Hence, if decision makers are to make informed decisions then some knowledge of accounting measurement systems, concepts and standards is desirable.

3.

The nature of accounting and its main functions
Accounting is a service activity. It uses words and symbols to communicate financial information useful for decision making. The terminology and symbols

2

Decision Making and the Role of Accounting

used have developed from the earliest known accounting records. As a profession, accounting has evolved in response to society’s need for economic information to help people make economic decisions. Accounting is often called the ‘language of business’. To be effective, the recipient must understand the message that the sender intends to convey. You must learn the meaning of the words and symbols used by accountants. Many people with little knowledge of accounting must interpret accounting data.
Accounting has been defined as the process of identifying, measuring, recording and communicating economic information to permit informed judgements and economic decisions. The primary purpose of accounting is to help persons make economic decisions. In our society resources must be allocated among and within all kinds of entities. Accounting information provides the basis for making decisions about resource allocation. To be useful, data must be identified, measured, recorded, classified, summarised and communicated to potential users.
These are the critical elements of accounting.
Accounting information is financial information about economic activities. All economic entities (e.g. businesses, government agencies, families, charitable entities) need such information because it is used for making economic decisions about those entities. An economic event of an entity is referred to as a transaction.
Transactions are of two types: external and internal.
Computers have had a significant impact on the accounting process and hence the recording process is much more efficient and reliable.
4.

The potential users of accounting information
The ultimate objective of accounting is to provide information in reports which can be used by internal and external decision makers. The preparation of this information for users (decision makers) outside the entity is called financial accounting. Such users might be investors, or creditors of the entity. The preparation of information for use by decision makers inside the entity to plan and control operations is called management accounting. Inside users means management. Management uses the same financial statements as outside decision makers, plus internal reports and summaries prepared specifically for it.
Accounting reports can be special-purpose reports to meet the needs of a specific user group, or general-purpose reports for the general use of external users. 5.

Using information to make simple economic decisions
Economic decisions are made every day. Take the example from the text.
A business opportunity is identified which will satisfy the ambitions of the entrepreneur. Some research reveals that there is an opening for such a business.
Factors considered in the planning stage are investment needs, financing, estimates of operating costs and how much to charge for services, finally culminating in the decision to proceed with the business.

3

Chapter 1

To summarise, there is the establishment of implicit goals, the collection of information about the proposed business, and consideration of future consequences. As the business proceeds, accounting information is needed to monitor how well the business actually performs in comparison with the estimates, how and when to replace assets, and how income tax and goods and services tax (GST) will impact on the business.
6.

The role of accounting information in the decision-making process
Financial information is needed before any economic decision is made. Financial accounting information focuses on actual events. For the purpose of decision making, the past is used as a guide to future estimates of the consequences of different alternatives. The accountant can help significantly in the areas of budgeting, investigating, interpreting and communicating results for use by both internal and external decision makers.

7.

The differences between accounting for management and accounting for external users
Management accounting is that area of accounting concerned with providing financial and other information to management in an organisation to enable them to carry out their planning, controlling and decision-making responsibilities.
Financial accounting is concerned with reporting general-purpose information to users external to an entity in order to help them make sound economic decisions about the entity’s performance and financial position. The distinction between management and financial accounting can be identified by reference to (1) the main users of the reports, (2) the types of reports produced, (3) the frequency of reports, (4) the content and format of reports, and (5) external verification.

8.

How the accounting profession is organised in Australia
Accountants in Australia are represented by two professional organisations: CPA
Australia and the Institute of Chartered Accountants in Australia (ICAA).
Entry to these two professional bodies requires that a number of conditions be satisfied. Certified Practising Accountants (CPAs) and Chartered Accountants
(CAs) are required to undertake ongoing professional development activities to maintain their level of membership.

9.

The different areas of the economy in which accountants work
Accountants generally work in one of three main areas: public accounting, commerce and industry, or not-for-profit entities, which include government departments at all levels, churches, hospitals, clubs and charities. Public accountants tend to specialise in one of four general services: auditing and assurance, taxation, advisory, and insolvency and administration. Accountants in commerce and industry may be involved in six areas: general accounting, cost accounting, accounting information systems, budgeting, taxation and internal auditing. Not-for-profit accounting involves many of the problems and decisions

4

Decision Making and the Role of Accounting

encountered in private industry, but may require a different approach in some respects owing to the absence of a profit motive.
10.

The importance of ethics in business and accounting
Most businesses appreciate the importance of ethical behaviour. Regular unethical behaviour by managers, owners, employers and customers must eventually lead to the collapse of the entity. Financial reports and the audit and assurance services functions of accounting represent controlling influences. CPA Australia and the
ICAA have issued a joint Code of Professional Conduct (CPC) to provide an authoritative guide to members on acceptable professional behaviour. The rules are mandatory for members and severe penalties are imposed on members who break the rules.

KNOWLEDGE CHECKLIST
Can you recall the four steps in the decision-making process?
Can you name three non-economic factors which must be considered in the decision-making process?
Do you recall the definition of accounting?
Who are the external users of accounting information?
Who are the internal users of accounting information?
How is accounting information used in the decision-making process?
Can you distinguish between management accounting and financial accounting?
Do you know how the profession of accounting is organised in Australia?
Can you name the principal areas in which public accountants and managerial accountants work?
Are you aware of the importance of ethics in business and accounting, and how they are regulated?

5

Chapter 1

CROSSWORD
1

2

3

4
5
6

7

8

9

10

11

12

13

14

ACROSS
1.
3.
8.
9.
10.
12.
13.
14.

The process of identifying, measuring, recording and communicating economic information Events that are the economic activities of an entity
The winding up of the affairs of a company
Accounting that deals with the cost of a product or service
Making a choice
An independent professional review service
Traded scarce resources
Ongoing investigation of compliance with procedures and polices of an entity.
_________ audit

DOWN
2.
4.
5.
6.
7.
11.

Reports designed to meet the information needs of a wide range of users
An independent examination of the accounts by an accountant
Accounting system which provides information to internal users
A plan for the future operating activities of a business
Provides information to external users. __________ accounting
Unable to pay debts as they fall due

6

Decision Making and the Role of Accounting

TEST YOUR KNOWLEDGE
True/False
1.

The first step taken every time a decision is made is to analyse the consequences of different alternatives.

T.

F.

2.

The reason that resources are traded in the marketplace at a price is because they are in limited or scarce supply.

T.

F.

3.

An internal transaction is an economic event which occurs between one entity and another entity.

T.

F.

4.

Public accountants in Australia are found in the public service serving local, state and federal government bodies.

T.

F.

5.

Establishing goals, gathering information on alternatives, determining the consequences of alternatives, and choosing a course of action involve estimates of future events.

T.

F.

6.

A major focus of accounting information is on actual,
T.
historical financial events. Therefore recording financial transactions of an entity is of no use in establishing future relationships.

F.

7.

The area of accounting concerned with providing financial and other information to all levels of management in an organisation is known as financial accounting.

T.

F.

8.

Entry to the CPA Australia and the Institute of Chartered
Accountants in Australia (ICAA) requires holding a degree from an accredited tertiary institution and a minimum of one year appropriate, supervised work experience.

T.

F.

9.

An example of an assurance service in which auditors are becoming involved is electronic commerce.

T.

F.

10.

If managers, owners, employees and customers regularly deceived one another, told lies, falsified records and did not conform to rules, the entity must eventually cease to exist.

T.

F.

7

Chapter 1

Multiple Choice
For each of the following select the best answer under normally prevailing circumstances. 1.

Which of the following is not one of the four main questions to be followed in making a decision?
(a)
(b)
(c)
(d)

2.

Factors, apart from the monetary impact of decision making, include:
(a)
(b)
(c)
(d)

3.

non-monetary units monetary and non-monetary units units of consumer demand a common denominator.

An example of an internal transaction is when an entity:
(a)
(b)
(c)
(d)

6.

the consumer decides to buy groceries, clothes or home electrical goods retailers buy their supplies for on-selling in their different outlets individuals and business entities buy and sell shares people meet to swap, buy and sell hand-crafted and second-hand goods.

If accounting information is to be useful, it must be expressed in terms of:
(a)
(b)
(c)
(d)

5.

personal taste social factors environmental factors all of the above.

The retail market is where:
(a)
(b)
(c)
(d)

4.

What are we trying to achieve?
What information do we need?
How long will it take?
Which course of action will we choose?

purchases merchandise from a supplier borrows money from a bank sells goods to its customer recognises the use over time of machinery and equipment.

An example of an external transaction is when an entity:
(a)
(b)
(c)
(d)

pays an employee his/her fortnightly wages transfers merchandise from the stores department to the sales department recognises the use over time of machinery and equipment uses the maintenance department to service machinery and equipment.

8

Decision Making and the Role of Accounting

7.

Questions raised by external users of accounting information include:
(a)
(b)
(c)
(d)

8.

For the purpose of decision-making:
(a)
(b)
(c)
(d)

9.

accounting information provides information about future events accounting information provides information about the outcomes of past decisions the future is used as a guide to past estimates the accountant never becomes involved in the budgeting process.

The rules of professional conduct set down by the joint Code of Professional
Conduct (CPC) are:
(a)
(b)
(c)
(d)

10.

Will the entity be able to repay its loans?
What is the entity’s earning potential?
Is the business in a financially sound position?
All of the above.

to be used as a behavioural guide only unenforceable by the professional bodies mandatory for all members the concerns of public practitioners only.

The management accountant working in the commercial field will typically be involved in:
(a)
(b)
(c)
(d)

independent auditing taxation services management advisory services cost accounting.

Demonstration Problems
1.1

Samantha wishes to purchase her first car. Following the four main steps in making a decision, outlined in the chapter, prepare an analysis of each step taken by Samantha.

1.2

Develop your own hypothetical business scenario similar to that described for
Darren in the text. In doing so, incorporate as much costing, funding and operating estimates as you think appropriate.

1.3

In broad general terms, explain the purpose of accounting.

1.4

Provide a listing of the main users of accounting information and explain how they use the information in their decision-making processes.

9

Chapter 1

SOLUTIONS SECTION CHAPTER 1
Crossword
Across
1.
accounting
3.
transactions
8.
liquidation
9.
cost
10. decision
12. assurance
13. economic
14. Internal

Down
2.
general purpose
4.
audit
5.
management
6.
budget
7.
Financial
11. insolvent

True/False
1.
2.
3.
4.
5.

F
T
F
F
T

6.
7.
8.
9.
10.

F
F
F
T
T

6.
7.
8.
9.
10.

A
D
B
C
D

Multiple Choice
1.
2.
3.
4.
5.

C
D
A
D
D

Demonstration Problems
1.1

No set answer. However, the decision is made to buy a car. Samantha needs to establish her priorities regarding what car will suit her needs and come within her price range. She may well ask: How much can I afford? Will the price determine affordability of a new or a second-hand car? Do I need to borrow? If yes, from whom do I borrow? Do I want automatic or manual transmission? Is colour a significant factor? What size and/or make of car is acceptable? In deciding on the size or make of car, is fuel consumption a significant factor? If I decide to purchase a second-hand car, how do I find out if a particular car is mechanically sound?

10

Decision Making and the Role of Accounting

1.2

No set answer, but remember the steps outlined in the chapter in the decisionmaking process?

1.3

The purpose of accounting is to provide financial information that is useful in making economic decisions. It is the process of identifying, measuring, recording and communicating economic information to permit informed judgements and decisions by users of the information.

1.4

Users of accounting information form two main groups: decision makers who are internal to the entity or external to the entity.
Internal decision makers are managers at all levels who use financial information for planning and controlling the operations of a business entity.
Managers need to know: What resources are available? How much debt exists?
How profitable are operations? What business should they be in? What are the most efficient processes? What effect may changes in selling prices have? Does the firm have sufficient cash reserves to meet obligations? Should the firm buy or lease resources? They need data that will ensure that day-to-day and longerterm operations continue successfully. External users comprise resource providers (creditors and investors), customers, suppliers and regulatory bodies.
External users need to know: Does a firm have the capacity to meet its monetary obligations when they fall due? What are its earning prospects? How sound is the firm’s financial structure? Is continuity of operations and supply assured?
Has the firm met its statutory obligations?

11

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...Journal of Information Systems Vol. 16, No. 2 Fall 2002 pp. 209–222 Impact of Information Technology on Public Accounting Firm Productivity Rajiv D. Banker Hsihui Chang The University of Texas at Dallas Yi-ching Kao University of Wisconsin–Milwaukee ABSTRACT: In recent years, information technology (IT) has played a critical role in the services provided by the public accounting industry. However, no empirical research has evaluated the impact of IT on public accounting firms. This study focuses on five offices of an international public accounting firm that recently made large IT investments, primarily in audit software and knowledge-sharing applications. Both qualitative and quantitative information from the research site are analyzed to estimate the change in productivity following the implementation of IT. The results from both regression analysis and Data Envelopment Analysis (DEA) indicate significant productivity gains following IT implementation, documenting the value impact of IT in a public accounting firm. Keywords: public accounting; information technology (IT); IT productivity; IT adoption; data envelopment analysis. Data Availability: The confidentiality agreement with the firm that provided the data for this study precludes revealing its identity and disseminating detailed data without its written consent. I. INTRODUCTION dvances in information technology (IT) have transformed many firms in professional services industries, but perhaps none as much as those in...

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...Digital Accounting Research Vol. 11, 2011 pp. 25 - 43 ISSN: 1577-8517 The impact of Accounting Information Systems (AIS) on performance measures: empirical evidence in Spanish SMEs1 Elena Urquía Grande. Complutense University of Madrid. Spain. eurquiag@ccee.ucm.es Raquel Pérez Estébanez. Complutense University of Madrid. Spain. raquel.perez@ccee.ucm.es Clara Muñoz Colomina. Complutense University of Madrid. Spain. cimunnoz@ccee.ucm.es Abstract. This research study is aimed, based on empirical evidence, at measuring the relationship between the use of the Accounting Information Systems (AIS) by the Small and Medium Sized Enterprises (SMEs) in Spain, and firms’ improved performance indicators and productivity. This empirical study is based on a survey carried out among small and medium-sized firms to ascertain the extent to which development and implementation of accounting information systems had taken place, and subsequently an analysis was made as to how much this introduction may impact on improvement in outcome indicators and productivity. As interesting results we have found that there is a positive relationship among the SMEs that use AIS for fiscal and bank management and better performance measures. This research provides value added in accounting literature given the scarcity of works dealing with the relationship between the application and use of AIS and performance and productivity indicators in SMEs in Spain. Keywords: Accounting Information...

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...Journal of Information Systems Vol. 16, No. 2 Fall 2002 pp. 209–222 Impact of Information Technology on Public Accounting Firm Productivity Rajiv D. Banker Hsihui Chang The University of Texas at Dallas Yi-ching Kao University of Wisconsin–Milwaukee ABSTRACT: In recent years, information technology (IT) has played a critical role in the services provided by the public accounting industry. However, no empirical research has evaluated the impact of IT on public accounting firms. This study focuses on five offices of an international public accounting firm that recently made large IT investments, primarily in audit software and knowledge-sharing applications. Both qualitative and quantitative information from the research site are analyzed to estimate the change in productivity following the implementation of IT. The results from both regression analysis and Data Envelopment Analysis (DEA) indicate significant productivity gains following IT implementation, documenting the value impact of IT in a public accounting firm. Keywords: public accounting; information technology (IT); IT productivity; IT adoption; data envelopment analysis. Data Availability: The confidentiality agreement with the firm that provided the data for this study precludes revealing its identity and disseminating detailed data without its written consent. I. INTRODUCTION dvances in information technology (IT) have transformed many firms in professional services industries, but perhaps...

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...1, June, 2010 2010-023X 103 Abstract—Nowadays the business world is changing at a faster and faster pace. The reasons given for this is globalization, highs information technology (IT) investments and the rapid pace of technological change. Organizations are responding in different ways and at different rates to the wide range of IT based opportunities and pressures. The purpose of this paper is to focus on the effects of IT related organizational changes on the management accounting function and to contribute to the body of knowledge about to what extent IT affects the ability to solve accounting tasks. The relationship between IT and accounting practices was investigated qualitatively using six case studies and we will measure the impact of IT on accountants’ tasks. The findings suggest a tendency for change and the decentralization of accounting tasks. Index Terms—Accounting, Accounting Information Systems, Financial Documents, Information Technology, Management Information System. I. INTRODUCTION Nowadays the business world is changing at a faster and faster pace. The reasons given for this is globalization, highs IT investments and the rapid pace of technological change in combination with escalating costs of research and development (Frishamar, 2002). The role of information technology (IT) has shifted over the last decades (Teng & Calhoun, 1996) to become an important part of how companies manage and control their resources. Organizations are...

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