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The Importance of Market Research

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El ensayo que se estará desarrollando será basado en la definición de lo que es las investigaciones del mercadeo y seleccionar una organización que conozca y que la organización use los diferentes tipos de investigación del mercado que hay.

Para mí las investigaciones de mercadeo son herramientas para conocer el mercado al cual unos se van a dirigir o mejor dicho al consumidor o las personas con las cuales queremos impactar. Esto se puede hacer varias formas con encuestas, estudios del consumidor, grupos focales y otros. Las investigaciones de mercadeo son un método donde nos ayuda a trabajar las estrategias del plan de mercadeo.

Según el libro de texto “La investigación de mercados juega dos papeles claves en el sistema de comercialización. En primer lugar, como parte del proceso de retroalimentación inteligencia de marketing, investigación de mercados proporciona a los responsables de decisiones con datos sobre la eficacia de la mezcla de marketing actual y ofrece ideas sobre los cambios necesarios. En segundo lugar, la investigación de mercados es la principal herramienta para la exploración de nuevas oportunidades en el mercado. Investigación Segmentación y nueva ayuda de productos de investigación a identificar las oportunidades más lucrativas para una empresa.” Según la definición del libro “La investigación de mercados es la planificación, recolección y análisis de datos relevantes para la toma de decisiones de marketing y la comunicación de los resultados de este análisis a la gerencia.”

La organización que selecciones para desarrollar este ensayo sobre las investigaciones del mercado es Pfizer Consumer Healthcare para la compañía para la cual trabajo. El Pfizer Consumer Healthcare el departamento de mercado y venta trabaja con diferentes tipos de investigación del mercado para desarrollar la estrategia de negocio. El departamento de mercadeo de Pfizer Consumer Healthcare trabaja con variar una de ellas y entiendo que es la más común en los estudios del mercado de las diferentes categoría para la cual pertenece los productos de OTC que trabajamos tales como las categorías de Analgésicos, Anticatarrales y Vitaminas. Esta herramientas es la mas que se utiliza ya que estos reporte se ven cada dos meses y vemos como está el mercado y analizamos como esta nuestras marca en la categoría y así se sabe si las estrategias que se están trabajando está funcionando. Entiendo que este tipo de herramienta de investigación del mercado es una de la más importante para mercado y esta la utiliza mucho el departamento de ventas ya que la tienes que utilizar para poder hacer sus planes de estrategias para las diferentes cuentas que se maneja en ventas.

Otro tipo de herramienta que se utiliza en Pfizer Consumer Healthcare por el departamento de mercado es los grupo focales, ya que este tipo de investigación del mercadeo nos da una información que sale del mismo consumidor y que podemos analizar para que nuestra estrategias vayan alineado a lo que busca el consumidor en un producto. Esta tipo de herramienta es menos utilizada en la organización porque se utiliza básicamente cuando queremos lanzar un producto nuevo o cuando queremos dar otro giro las estrategias de mercadeo de un producto.

El otro tipo de herramienta que se utiliza en Pfizer Consumer Healthcare es el estudio del comportamiento del consumidor. Este estudio se utilizo porque Pfizer Consumer Healthcare quiere entra en un mercado de producto donde no hay presencia de producto de la organización y decidió entra en ese mercado, por lo cual se trabajo un estudio del comportamiento del consumidor para poder saber cuál es el comportamiento de las persona en esta categoría. Saber qué tipo de productos compra y cuáles son sus preferidos y saber cuales la interacción con otros productos de la misma categoría. Con toda esta información que se obtienes sobre el consumidor es por la cual se van a trabajar la estrategia y cuales son nuestro consumidor meta en el desarrollo del producto que se estará trabajando para esta categoría. Esta herramienta es bien útil ya que nos da una idea bien clara sobre el comportamiento del consumidor y hacia donde debemos estar dirigidos nuestras estrategias y objetivos con el producto nuevo.

Entiendo que los diferentes tipos de investigaciones del mercado son útiles en las organizaciones para que puedan desarrollar sus planes estratégicos de mercado, sus planes de relaciones públicas y las estrategias de ventas.

Referencias

Aaker, D. A., Kumar, V., & Day, G. S. (2007). Marketing research (9th ed.). Hoboken, NJ: John Wiley & Sons.

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