Premium Essay

The Mumbai Job - a Strategy Negotiation & Conflict Management Case Study

In:

Submitted By madhuranath
Words 3078
Pages 13
SNCM Case: The Mumbai Job

It was a cloudy day in Bangalore when I got the email. The weather was cool and pleasant and I had just finished my lunch. The email changed the complacence and deep satisfaction in my mind. The mail was sent via the most popular online professional network which had become the most used website by headhunters and job hunters. September 2010 was not exactly the peak hiring season as the global economy was still showing no signs of recovery from the recession; and I was not actively looking for a job. So, I was pleasantly surprised to see an email from a big firm in India which sought to talk to me about an open position they had in Mumbai. Little did I know how much that one email would change the next few years of my life! I thought for a while about the invite and decided to “give it a try”. After all, I had nothing to lose if I didn’t make it through the first round of interviews. But secretly, I knew I would go all the way to the final round because I was an expert in a proprietary technology which was used in just 3 companies across India and I was the best trainer in that field. This was cemented by a line in the job description which required “training experience is a must”. So, at the back of the mind, I was just curious to know “what am I worth in the market today?” Thus, began my story which ended with the first salary negotiation of my life.

About the Company L&T Infotech is a subsidiary of Larsen & Toubro (L&T), which is the largest Engineering and Construction Company in India. L&T has a dominant presence in India's infrastructure, power, hydrocarbon, machinery and railway related projects. It was featured 4 times in the Forbes Fab-50 list as one of the best public companies in the Asia Pacific region. In recent years, L&T has expanded its global presence and international projects contributed 9% of its overall order book

Similar Documents

Premium Essay

Conflict Management in the Church

...about the conflicts between the elders and the youth of the Church of Nazarene, Bhandup. This research surveys the Existing Conflict Management Models in the Church and its relevancy for the Conflicts of the Church of Nazarene, Bhandup This Integrative Paper examines the causes and the impact of the Conflicts on the spiritual, economical and relational side members involved in the conflicts. Finally, this Integrative Paper attempts to develop a new and relevant Conflict Management Model considering the causes and the impact of the Conflicts for the awesome ministry of the Church of Nazarene, Bhandup. Statement of the Problem Conflicts are the cause of difference in the personalities of the people. The thinking of people differs from each other. The church always faces the problem of Conflict Management because of the difference of opinions between the church elders and the youth. The Church of Nazarene Bhandup (West), Mumbai is also facing the problem today of conflict management for the youth and the elders of the church. There are certain reasons for the conflicts which are prevailing in the church from long time. These conflicts have resulted in the youth being irregular to the church. There are long term conflicts among the church elders and the youth of the church. The conflicts among the youth and the elders of the church have resulted in the decline of the interest of the youth in the church activities. There are attempts been made to resolve these conflicts but the attempts...

Words: 15385 - Pages: 62

Premium Essay

Dfvsfgvwds

...Revised Syllabus with Credit based Semester and Grading System For The Master of Management Studies (MMS) 2Years full-time Degree Course (Effective from the academic year 2012 – 2013) MMS New Course Structure (Effective July 2012 onwards) MMS First Year: Semester I Subject/Paper Maximum Number of Marks Sessions of 90 Minutes Core Papers 1.1 Perspective Management 1.2 Financial Accounting 1.3 Managerial Economics 1.4 Operations Management 1.5 Organisational Behaviour 1.6 Business Mathematics 1.7 Information Technology & Management 1.8 Communication Skills 1.9 Marketing Management 1.10 to 1.13 Elective 1 Elective 2 Total Electives (Students need to opt for any two electives) 1.10 Selling & Negotiation Skills 1.11 High Performance Leadership 1.12 Indian Ethos in Management 1.13 Corporate Social Responsibility Projects 50 100 100 100 100 100 50 100 100 100 100 1000 18 30 30 30 30 30 18 30 30 30 30 306 Note 1: All subjects/papers for semester I will be internally assessed by the institute. Note 2: All new electives proposed to be introduced by the institute, apart from electives listed in the new syllabus; need to inform University in writing outlining the details of the course with learning objectives, learning outcomes, detail syllabus, teaching learning plan and course evaluation procedures within the pattern prescribed at least one semester in advance. Master of Management Studies First Year Semester I Sl No Code Subject/Paper No of Periods per week (90...

Words: 9960 - Pages: 40

Premium Essay

Syllabus of Mba 3rd Trim(Gitam, Hbs)

...Strategic Management | 2. | HMPRBA 302 | Entrepreneurship Development | 3. | HMPRBA 303 | Corporate Governance | 4. | HMPRBA 304 | Management of Public & Private Participation | 5. | HMPRBA 305 | Marketing Research | 6. | HMPRBA 306 | Financial Management | 7. | HMPRBA 307 | Operations & Supply Chain Management | 8. | HMPRBA 308 | Innovation Management | 9. | HMPRBA 309 | Current Business Affairs & Soft Skills | 10. | HMPRBA 310 | Minor Project (8 weeks) & Viva - Voce | HMPRBA-301: Strategic Management The objective of this course is to acquaint students with the concepts, methods and tools of strategic management and their application in industry. UNIT I: Strategic Management-Basic process of strategic management; Benefits and limitations of strategic management; Goals and objectives, Business Vision, Mission and Objectives. UNIT II: Environment and Resources Analysis: Environmental Analysis, Industry and Competitive Analysis, the External Factor Evaluation (EFE) Matrix, Competitive Profile Matrix (CPM), Internal Analysis; Internal Factor Evaluation (IFE) Matrix, Porter’s Five Forces Model, SWOT Analysis and VRIO framework. UNIT III: Strategy Formulation: Porters Value chain - Generic competitive strategies - Portfolio Analysis and its limitation - BCG matrix and GE matrix - Building competitive - advantage for a firm - Strategy versus tactics and making a Strategic Choice - ‘Blue Ocean Strategy’. UNIT IV: Strategy Implementation...

Words: 2945 - Pages: 12

Premium Essay

It and Its Scope

...UNIVERSITY OF MUMBAI Bachelor of Engineering Information Technology (Third Year – Sem. V & VI) Revised course (REV- 2012) from Academic Year 2014 -15 Under FACULTY OF TECHNOLOGY (As per Semester Based Credit and Grading System) University of Mumbai, Information Technology (semester V and VI) (Rev-2012) Page 1 Preamble To meet the challenge of ensuring excellence in engineering education, the issue of quality needs to be addressed, debated and taken forward in a systematic manner. Accreditation is the principal means of quality assurance in higher education. The major emphasis of accreditation process is to measure the outcomes of the program that is being accredited. In line with this Faculty of Technology of University of Mumbai has taken a lead in incorporating philosophy of outcome based education in the process of curriculum development. Faculty of Technology, University of Mumbai, in one of its meeting unanimously resolved that, each Board of Studies shall prepare some Program Educational Objectives (PEO‟s) and give freedom to affiliated Institutes to add few (PEO‟s) and course objectives and course outcomes to be clearly defined for each course, so that all faculty members in affiliated institutes understand the depth and approach of course to be taught, which will enhance learner‟s learning process. It was also resolved that, maximum senior faculty from colleges and experts from industry to be involved while revising the curriculum. I am happy to state...

Words: 10444 - Pages: 42

Premium Essay

Test

...Page 14. strategy Page 16. technology and operations management Here is a list of electives that were offered to the MBA Classes of 2012. This list is not comprehensive and is likely to change annually to reflect changes in the economic and business environment. If you are interested to find out whether a particular elective is being offered for your class, you can email us at mba.info@insead.edu. Also, notably 90% of the electives will be offered across both campuses, but there are some courses that will be tied to a specific campus due to the availability of the professor or the link to the specific region. All students will be given a full list of electives offered for their class in Period 1 so that they can take this information into account when planning for their campus exchange. accounting and control applied corporate reporting To be successful in any career involving financial analysis, you need a deep and broad knowledge of financial reporting standards and their application in practice. Building on the concepts covered in core courses, this elective gives students an understanding of the rationale and principles behind financial reporting. It also provides a clear sense of the main players (managers, directors, employees, investors, lenders, legislators) – and the main tensions between them. Ultimately, it shows students how to get their own financial reporting just right – and gives them an edge in reading other people`s. strategic cost management Most...

Words: 8199 - Pages: 33

Premium Essay

Student

...Cover Illustration : The Cover depicts Kohima-Dimapur Road. Cover Photograph courtesy : Namrata Goswami © Institute for Defence Studies and Analyses, New Delhi. All rights reserved. No part of this publication may be reproduced, sorted in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photo-copying, recording or otherwise, without the prior permission of the Institute for Defence Studies and Analyses (IDSA). ISBN: 978-93-82169-23-9 Disclaimer: It is certified that views expressed and suggestions made in this Monograph have been made by the author in her personal capacity and do not have any official endorsement. First Published: Price: Published by: September 2013 Rs. 285/Institute for Defence Studies and Analyses No.1, Development Enclave, Rao Tula Ram Marg, Delhi Cantt., New Delhi - 110 010 Tel. (91-11) 2671-7983 Fax.(91-11) 2615 4191 E-mail: contactus@.idsa.in Website: http://www.idsa.in Cover & Layout by: Printed at: Geeta Kumari M/S A. M. Offsetters A-57, Sector-10, Noida-201 301 (U.P.) Mob: 09810888667 E-mail: amoffsetters@gmail.com INDIA'S INTERNAL SECURITY SITUATION | 3 CONTENTS ACKNOWLEDGEMENTS ..................................................................... I. II. 5 INTRODUCTION .................................................................................... 7 THE NAXAL CONFLICT AND THE STATE'S RESPONSE ..................................................................... 23 III. NORTHEAST ARMED ETHNIC INSURGENCIES...

Words: 45406 - Pages: 182

Premium Essay

M.A. Social Work Syllabus Bhu

...M.A. Social Work (Previous) FIRST SEMESTER Paper S1: 01 History and Philosophy of Social Work - 50 Paper S1: 02 Psychosocial Dynamics of Human Behavior - 50 Paper S1: 03 Methods of Working with People: Micro-Approaches - 50 Paper S1: 04 Social Welfare Administration - 50 Paper S1: 05 Research Methodology - 50 Paper S1: 06 Man & Society - 50 Paper S1: 07 Concurrent Field work three days in a week - 50 Total - 350 SECOND SEMESTER Paper S2: 01 Approaches and fields of Social Work - 50 Paper S2: 02 Human Growth and Development - 50 Paper S2: 03 Methods of working with People: Macro Approaches - 50 Paper S2: 04 Management of NGO’s and Disaster Relief Services - 50 Paper S2: 05 Statistics and Computer Application - 50 Paper S2: 06 Dynamics of Socio-Political Institutions and Organizations - 50 Paper S2: 07 Concurrent Field work (three days in a week) -50 Total - 350 M.A. in Social Work (Part-I) Preamble: 1. There shall be six theory papers of 50 marks each and field work of 50 marks as paper seventh out of 50 marks, 38 marks shall be devoted to semester paper and 12 marks shall be fixed for class/home assignments. 2. The format of the theory paper shall be the same as it is being following by the university. 3. Evaluation procedure shall be as per university norms. FIRST SEMESTER Paper S1: 01 History and Philosophy of Social Work (50) Unit – I  Meaning, objectives and scope of social work;  Role...

Words: 14601 - Pages: 59

Premium Essay

Syllabas

...INSTITUTE OF APPLIED MANAGEMENT SCIENCES Aruna Chandra Hall (Near Post Office), Panjab University, Sector 14, Chandigarh-160 014 (India) Telefax: 0172-2701403 Phone: 0172-2534889 Email: uiams@pu.ac.in Website: uiams.puchd.ac.in SYLLABUS OF THE 1ST YEAR TRIMESTER – I CODE MBA-011 MBA-021 MBA-031 MBA-041 MBA-051 MBA-061a MBA-061b PAPER Principles and Practices of Management Quantitative Techniques for Managerial Decision Making. Managerial Economics Human Resource Management Accounting for Management Seminar on Executive Communication Workshop on Information Technology for Management CREDITS 4 4 4 4 4 2 2 MARKS 100 100 100 100 100 50 50 TRIMESTER – II CODE MBA-072 MBA-082 MBA-092 MBA-102 MBA-112a MBA-112b PAPER CREDITS Quantitative Methods and Operations Research 4 Economic Environment for Business 4 Production and Operations Management 4 Financial Management 4 Seminar on Negotiation Skills 2 Workshop on Management Information Systems 2 o Introduction to Retail Management (R. Mgt.)* 4 SECTORAL SUBJECT – 1 MARKS 100 100 100 100 50 50 100 o Principles of Banking and Insurance (B & I)* o Introduction to IT and Telecommunications (IT & Tel)* o Introduction to Infrastructure (Infra. Mgt.)* o Industrial Pharmacy and Pharmaceutical Technology (Pharma. Mgt.)* o Hospital Planning and Organization (Hosp. Mgt.)* MBA-122 *R. Mgt= Retail Management; B&I= Banking & Insurance; IT & Tel.= IT & Telecommunication; Infra. Mgt.=Infrastructural Management; Pharma. Mgt.=Pharmaceutical...

Words: 30662 - Pages: 123

Premium Essay

There Are over 120 Kfc and Pizza Hut Outlets in Singapore, Employing About 5,000 Staff. Both Brands Also Offer Singapore-Wide Delivery Services

...and encourage the entrepreneurial capabilities of young generation to make them effective change agents. 4. To meet the demand for trained and professional people in the country at the top level management of business and industrial organizations in the light of the new economic and industrial policy of the country. 2. COURSE DURATION The MBA (Full Time) programme of Mahatma Gandhi University shall be spread in two years duration with 4 Semesters. Each semester shall comprise of a minimum of 16 instructional weeks of 5 days each of 5 hours a day (total contact hours 400). Continuous Internal Evaluation during the course period and University examination at the end of each semester shall be conducted. There shall be a semester break of 15 days each in addition to the usual Onam, Christmas and summer holidays. 3. ELIGIBILTY FOR ADMISSION 1. A pass in any Bachelor’s Degree Examination of Mahatma Gandhi University or an equivalent degree of any other universities duly recognized by M.G.University with not less than 50% marks in the aggregate for all parts of examination or a Master’s Degree examination with 50% marks in aggregate. 2. SC/ST students A pass in any Bachelor’s Degree examination is needed for SC/ST candidates 4. ADMISSION PROCEDURE Admission to MBA Degree programme of the study shall be on the basis of merit as determined by MAT/CAT/XAT /MGU-MAT and Group discussion & interview conducted by Mahatma Gandhi University. A five member...

Words: 20659 - Pages: 83

Premium Essay

Industrialisation

...INDUSTRIAL RELATION Directorate of Distance Education MBA Paper 4.33 ALAGAPPA UNIVERSITY KARAIKUDI – 630 003 Tamilnadu Dear Learner, Greeting from Alagappa University We extend a very warm welcome to you as a Student of Distance Education of Alagappa University. We appreciate your interest in enrolling for MBA Programme. The Programme content is designed to broaden the business acumen, administrative capacity and sharpen the analytical skill of the student. You are instructed to go through the course materials carefully and thoroughly to have better understanding of the subject. You are advised to attend the Personal Contact Programmes to have better clarity on the subject. At the end of the each unit, the review questions are given to enable you to prepare for Examinations. The Model Question Paper is given at the end of the course material for reference and practice. We wish you all the best in your endeavour for successful completion of the programme. Director Directorate of Distance Education Alagappa University Karaikudi, Tamilnadu. MBA PAPER 4.33 INDUSTRIAL RELATIONS SYLLABUS UNIT 1 Industrial Relations: Concept – Definition – Significance – Objectives – Scope – Approaches – Principles of good industrial relations – Role of State, Employers and the Unions in industrial relation. UNIT 2 Trade Unionism and Industrial Relations: Labour movement – Concepts – Trade union movement – Development of trade unionism in Indian...

Words: 46671 - Pages: 187

Premium Essay

Industrial Relation

...INDUSTRIAL RELATION Directorate of Distance Education MBA Paper 4.33 ALAGAPPA UNIVERSITY KARAIKUDI – 630 003 Tamilnadu Dear Learner, Greeting from Alagappa University We extend a very warm welcome to you as a Student of Distance Education of Alagappa University. We appreciate your interest in enrolling for MBA Programme. The Programme content is designed to broaden the business acumen, administrative capacity and sharpen the analytical skill of the student. You are instructed to go through the course materials carefully and thoroughly to have better understanding of the subject. You are advised to attend the Personal Contact Programmes to have better clarity on the subject. At the end of the each unit, the review questions are given to enable you to prepare for Examinations. The Model Question Paper is given at the end of the course material for reference and practice. We wish you all the best in your endeavour for successful completion of the programme. Director Directorate of Distance Education Alagappa University Karaikudi, Tamilnadu. MBA PAPER 4.33 INDUSTRIAL RELATIONS SYLLABUS UNIT 1 Industrial Relations: Concept – Definition – Significance – Objectives – Scope – Approaches – Principles of good industrial relations – Role of State, Employers and the Unions in industrial relation. UNIT 2 Trade Unionism and Industrial Relations: Labour movement – Concepts – Trade union movement – Development of trade unionism in...

Words: 46761 - Pages: 188

Premium Essay

Xlri Brochure

...learning, competencies and skills that can significantly contribute to the growth of the organization. XLRI has always been proudly associated with academic excellence, personal values and social concern. It has been the crucible of leadership training for over 60 years and its banner is held high by a fine breed of alumni who serve as “change agents” thereby adding a new dimension to their corporate role. This integral and value based formation will greatly assist our students to be innovative, competent and creative leaders. They are groomed in a manner as to serve as agents of continuous improvement and change. It was in 1997 that XLRI recognized an unfulfilled need for formal management training at middle and senior levels of corporate strata. The result of that thought process was the General Management Programme, which has ever since, transformed several industry professionals into veritable leaders who reflect the standards and values of XLRI at various organizations. Recognized by AICTE, the programme places emphasis on stringent admission procedures for selecting the students who are then exposed to a rigorous training regimen which leads them along a journey of rediscovery. Focused academics, structured pedagogical approaches, competition and program rigor, constantly provide the opportunity to assess and reform one’s own abilities. Through these phases, emerge a competent group of leaders ready to take on the challenges that the...

Words: 25500 - Pages: 102

Premium Essay

Project

...and China Unicom. Airtel is the largest provider of mobile telephony and second largest provider of fixed telephony in India, and is also a provider of broadband and subscription television services. It offers its telecom services under the airtel brand, and is headed by Sunil Bharti Mittal. Bharti Airtel is the first Indian telecom service provider to achieve Cisco Gold Certification. It also acts as a carrier for national and international long distance communication services. The company has a submarine cable landing station at Chennai, which connects the submarine cable connecting Chennai and Singapore. Airtel is credited with pioneering the business strategy of outsourcing all of its business operations except marketing, sales and finance and building the 'minutes factory' model of low cost and high volumes. The strategy has since been copied by several operators. Its network—base stations, microwave links, etc.—is maintained by Ericsson, Nokia Siemens Network and Huawei, and business support is provided by IBM, and transmission towers are maintained by another company (Bharti Infratel Ltd. in India). Ericsson agreed for the first time to be paid by the...

Words: 12985 - Pages: 52

Premium Essay

Effectiveness of Marine Logistics

...A COMPREHENSIVE PROJECT REPORT On Effectiveness of Marine Logistics Submitted to S.R. LUTHRA INSTITUTE OF MANAGEMENT IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION In Gujarat Technological University UNDER THE GUIDANCE OF Faculty Guide: Company Guide: Ms. Parinaz Todiwala Mr.Pravin Dixit Assistant Professor MD (Kshitij Marine Services Pvt. Ltd.) Submitted by Ms. Harshita Kakar [Batch No. 2011-13, Enrollment No. 118050592001] Ms. Nupur Mishra[Batch No. 2011-13, Enrollment No. 118050592005 ] MBA SEMESTER III S.R. LUTHRA INSTITUTE OF MANAGEMENT - 805 MBA PROGRAMME Affiliated to Gujarat Technological University Ahmedabad December, 2012 Company Certificate (For Sem. 3) (On Company Letterhead) This is certified that Ms. Harshita Kakar and Ms. Nupur Mishra from S.R. LUTHRA INSTITUTE OF MANAGEMENT, are carrying out the research on the subject titled “ ” at this company / organisation under the supervision of Mr. Pravin Dixit, from Sep, 2012 to Dec, 2012. I also certify that, the above mentioned students have carried the research work satisfactorily. Place: - Surat Date: - _________ ( to be announced later on) ________________ (Name & Designation) Students’ Declaration We, Ms. Harshita Kakar &...

Words: 10028 - Pages: 41

Premium Essay

Project Report

...A COMPREHENSIVE PROJECT REPORT On Effectiveness of Marine Logistics Submitted to S.R. LUTHRA INSTITUTE OF MANAGEMENT IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION In Gujarat Technological University UNDER THE GUIDANCE OF Faculty Guide: Company Guide: Ms. Parinaz Todiwala Mr.Pravin Dixit Assistant Professor MD (Kshitij Marine Services Pvt. Ltd.) Submitted by Ms. Harshita Kakar [Batch No. 2011-13, Enrollment No. 118050592001] Ms. Nupur Mishra[Batch No. 2011-13, Enrollment No. 118050592005 ] MBA SEMESTER III S.R. LUTHRA INSTITUTE OF MANAGEMENT - 805 MBA PROGRAMME Affiliated to Gujarat Technological University Ahmedabad December, 2012 Company Certificate (For Sem. 3) (On Company Letterhead) This is certified that Ms. Harshita Kakar and Ms. Nupur Mishra from S.R. LUTHRA INSTITUTE OF MANAGEMENT, are carrying out the research on the subject titled “ ” at this company / organisation under the supervision of Mr. Pravin Dixit, from Sep, 2012 to Dec, 2012. I also certify that, the above mentioned students have carried the research work satisfactorily. Place: - Surat Date: - _________ ( to be announced later on) ________________ (Name & Designation) Students’ Declaration We, Ms. Harshita Kakar &...

Words: 10028 - Pages: 41