Karla frequently displays the necessary written and conversational skills required for her role. She uses the appropriate mode of communication to convey necessary information. Karla frequently provides excellent email and written summaries of conversations and information needed to make decisions. I have included email communications as examples.

Karla frequently communicates with the St. Charles business community and City’s partner organizations. She has developed a great report with these other agencies. Ken Marino, a developer who has worked on multiple projects in St. Charles, has repeatedly complimented Karla (over multiple assessment periods) to me directly after phones calls that Karla received first. She is able to break bad