Human Relations Abilities Assessment Questionnaire
The purpose of this questionnaire is to help you assess your level of the skills that contribute to effective human relations. An honest response to each item will help you determine your areas of strength and those areas that need improvement. Completion of this self-assessment will provide you with information needed to develop a plan for improving your human relations.

Directions: Circle the number 1 to 5 that best represents your response to each statement. Review the following before you complete the form: (1) Strongly disagree (never do this); (2) Disagree (rarely do this); (3) Moderately agree (sometimes do this); (4) Agree (frequently do this); (5) Strongly agree (almost always do this).

|1 |I am an effective communicator who sends clear, concise verbal messages. |1 |2 |3 |4 |5 |
|2 |When people talk, I listen attentively and frequently use active listening skills. |1 |2 |3 |4 |5 |
|3 |I am conscious of how I express nonverbal messages (facial expression, tone of voice, body language,|1 |2 |3 |4 |5 |
| |etc.) when communicating with others. | | | | | |
|4 |When forming attitudes about important matters I maintain an open mind and listen to the views of |1 |2 |3 |4 |5 |
| |others, but I think for myself. | | | | | |
|5 |I make every effort to maintain a positive mental attitude toward other people and the events in my |1 |2 |3 |4 |5 |
| |life. | | | | | |
|6 |I seek feedback and clarification on the influence of my attitudes and behaviors on others. |1 |2 |3 |4 |5 |
|7 |I am willing to change my attitudes and behaviors in response to constructive feedback from others. |1 |2 |3 |4 |5 |
|8 |I constantly monitor my self-talk in order to maintain high self-esteem. |1 |2 |3 |4 |5 |
|9 |I tend to be future oriented and not overly concerned with past mistakes or failures. |1 |2 |3 |4 |5 |
|10 |I have developed and maintained high expectations for myself. |1 |2 |3 |4 |5 |
|11 |I accept myself as a changing, growing person capable of improvement. |1 |2 |3 |4 |5 |
|12 |My goals are clearly defined, attainable, and supported by positive self-talk. |1 |2 |3 |4 |5 |
|13 |I accept the fact that each communication style has its unique strong points and that there is no |1 |2 |3 |4 |5 |
| |“best” communication style. | | | | | |
|14 |I make a deliberate attempt to change or alter my communication style (style flexing) in order to |1 |2 |3 |4 |5 |
| |meet the needs of other persons. | | | | | |
|15 |I have identified my internal motivations and continue to seek opportunities to fulfill these |1 |2 |3 |4 |5 |
| |motivations. | | | | | |
|16 |I base my personal and professional decisions on clearly defined personal values. |1 |2 |3 |4 |5 |
|17 |I accept the fact that others’ values may differ from mine, and I respect their right to maintain a |1 |2 |3 |4 |5 |
| |different value system than my own. | | | | | |
|18 |I have a clear sense of what is right and wrong, and my character reflects the fundamental strengths|1 |2 |3 |4 |5 |
| |of honesty, fairness, service, humility, and modesty. | | | | | |
|19 |I am able to share information about myself in appropriate ways, avoiding the extremes of complete |1 |2 |3 |4 |5 |
| |concealment and complete openness. | | | | | |
|20 |I engage in appropriate self-disclosure in order to achieve improved communication, increased |1 |2 |3 |4 |5 |
| |self-awareness, and to build stronger relationships. | | | | | |
|21 |I am able to solve problems and make decisions in a logical manner without allowing my emotions to |1 |2 |3 |4 |5 |
| |interfere. | | | | | |
|22 |My relationships with people at home, school, and work do not suffer because of my expressions of |1 |2 |3 |4 |5 |
| |anger or impatience. | | | | | |
|23 |I make every effort to maintain complementary transactions with others and avoid crossed or ulterior|1 |2 |3 |4 |5 |
| |transactions. | | | | | |
|24 |I make every effort to recognize the accomplishments of others. |1 |2 |3 |4 |5 |
|25 |I understand and can apply several forms of positive reinforcement. |1 |2 |3 |4 |5 |
|26 |I project to others an image that matches my talents and aspirations. |1 |2 |3 |4 |5 |
|27 |The factors that form my image (career apparel, manners, facial expression, etc.) are appropriate |1 |2 |3 |4 |5 |
| |and do not detract from the image I project to others. | | | | | |
|28 |In the role of team member, I listen carefully to the views of others and speak frankly about the |1 |2 |3 |4 |5 |
| |issues that are uppermost in my mind. | | | | | |
|29 |I make every effort to screen out negative thoughts and accentuate positive thinking. |1 |2 |3 |4 |5 |
|30 |As a team member, I help create an atmosphere of mutual trust and respect. |1 |2 |3 |4 |5 |
|31 |When people disagree with me, I listen closely to what they have to say and do not try to respond |1 |2 |3 |4 |5 |
| |immediately. | | | | | |
|32 |I do not hang on to grudges or resentments because these behaviors limit my personal growth and my |1 |2 |3 |4 |5 |
| |effectiveness in the area of human relations. | | | | | |
|33 |When I experience conflict with others I strive to be cooperative yet assertive. |1 |2 |3 |4 |5 |
|34 |In my attempts to resolve conflict I strive for a solution that all parties can accept. |1 |2 |3 |4 |5 |
|35 |I have developed good habits of diet, sleep, and exercise in order to cope more effectively with the|1 |2 |3 |4 |5 |
| |negative stressors in my life. | | | | | |
|36 |I accept change as an ongoing process in my life and realize the need to establish new goals. |1 |2 |3 |4 |5 |
|37 |I manage stress and tension so I that am not overwhelmed by the stressors in my life. |1 |2 |3 |4 |5 |
|38 |I refuse to perpetuate negative stereotypes and accept each person as a unique individual worthy of |1 |2 |3 |4 |5 |
| |my respect. | | | | | |
|39 |I make every effort to identify my own prejudiced attitudes and avoid stereotypical attitudes toward|1 |2 |3 |4 |5 |
| |people of color, older people, persons with disabilities, and others who are different from me. | | | | | |
|40 |I work hard to combat prejudice because it has a negative impact on my self-esteem and the |1 |2 |3 |4 |5 |
| |self-esteem of the victim. | | | | | |
|41 |I stay connected with family and friends and network with professional and business associates. |1 |2 |3 |4 |5 |
|42 |I try to maintain balance in my life by avoiding addiction to work and by engaging in leisure time |1 |2 |3 |4 |5 |
| |activities. | | | | | |
|43 |I envision my existence in a larger context and view healthy spirituality as a positive, |1 |2 |3 |4 |5 |
| |enlightening force in my life. | | | | | |
|44 |I avoid rigid individualism (self-centered behavior) by investing time and energy in helping others.|1 |2 |3 |4 |5 |
|45 |I seek advice and counsel from friends, coworkers, and professionals in order to cope with life’s |1 |2 |3 |4 |5 |
| |problems. | | | | | |