Change and Innovation Paper
Erica Douglas
HCA/250 THE PHYSCHOLOGY OF HEALTH IN THE WORKPLACE

May 11, 2014
Instructor: TERI ROSSMAN

In any area of life, there will be change and there will be some form of resistance from those who are in their comfort zone. Healthcare is no different. Electronic medical records have bypassed paper records and the hustle of filing charts and retrieving charts. When implementing change, there has to be not only those that work on the technological side of things, there needs to be someone that are involved with the human side of things to work with those who are having a hard time dealing with the changes. Not everyone will adapt to change in the same manner. Some of the older workers are not as computer savvy as some of the new-aged, younger workers. This can create fear in them not only because it is something new but there can also be fear of losing one’s job because of the changes. According to "Successful Workplace" (2014), training and retraining will be key to using EMRs efficiently as first rollouts and follow on releases need to be ‘swallowed’ by healthcare organizations Education and communication can help reduce resistance to change by helping their employees see the logic of the change effort. (Robbins, S., Decenzo, D., & Coulter, M., 2014). Dealing with change is a personal experience for all involved. No two people will adapt to change in the same way. It is important for organizations to be aware that there may be some resistance to change and there should be appropriate measures taken to help those who resist to get on board with the changes and know that it is in the best interest of everyone to adapt to the change so the organization can continue to move forward and be a competitive company in today’s market. Communication is the key to any type change. Miscommunication can be worse than no