...Paper title The role of effective communication in managing Information Technology projects Specific instructions Write academic paper in which you discuss the role of effective communication in managing IT projects. * The paper should be well-researched and conceptualised, drawing on arguments in published books and academic articles. * It should critically discuss the role of effective communication from a broad perspective, paying attention to the implications for team dynamics, management of conflict, dissemination of project briefs, management of meeting, collection and management of information etc. * The paper should cite at least three published books and three journal articles. These sources must be cited in-text and a complete reference list provided at the end of the paper. * It should be written in very formal academic English, with no contractions, clichés, slang, abbreviations, emotive and/or gender insensitive words. * Your arguments and/or claims must be logical and well-developed using sufficient examples and supporting data from your research. You might consider using sub-headings to enhance readability. * Paper should have an abstract of 200words and a methodology section. It should also have a declaration and a content page. * The entire paper should not exceed 12 pages and it should be carefully edited for style and language. * It should be typed in Arial font size 12 with sub-headings in 14. It should be in 1.5 line...
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...[pic] Communications Management Plan Template This Project Communications Management Template is free for you to copy and use on your project and within your organization. We hope that you find this template useful and welcome your comments. Public distribution of this document is only permitted from the Project Management Docs official website at: www.ProjectManagementDocs.com Communications Management Plan Company Name Street Address City, State Zip Code Date Table of Contents Introduction 2 Communications Management Approach 2 Communications Management Constraints 3 Stakeholder Communication Requirements 3 Roles 4 Project Team Directory 6 Communication Methods and Technologies 6 Communications Matrix 8 Communication Flowchart 9 Guidelines for Meetings 9 Communication Standards 10 Communication Escalation Process 11 Glossary of Communication Terminology 12 Introduction The purpose of the Communications Management Plan is to define the communication requirements for the project and how information will be distributed. The Communications Management Plan defines the following: • What information will be communicated—to include the level of detail and format • How the information will be communicated—in meetings, email, telephone, web portal, etc. • When information will be distributed—the frequency of project communications both formal and informal • Who is responsible for communicating...
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...Human resources management main role in information technology Project management Hamed Tohidi Reference Tohidi, H. (2011). Human Resources Management main role in Information Technology project management. Procedia Computer Science, 3, 925-929. Purpose The purpose of this article is to emphasize the role of human resource management in information technology projects as one of the effective factors that leads to successful projects. The author includes information about project manager responsibilities, factors that effect on the success of project management and method of research. The conducted survey has been issued to priories the human resource management three aspects which are individual factors, job-related factors and organizations factors. Those three factors have been prioritized based on questionnaire which took place on an information technology department in government agency. Key Information The project manager Due to the rapid development of information technology projects, the social and human resources management been effected negatively. Project managers are responsible to create new strategies to improve performance, prevent possible risks, and make decisions. Because of that, managers share these responsibilities with the human resource management professionals taking an account of several concerns. Those considerations are related to main strategies and project planning with human resource management principles and their timely implementation...
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...Information Technology Project Name Institution Awareness of the business functionality being addressed by the project result in a solid IT infrastructure would ensure that there is effective communication between the employees in all the four regions, that is, Illinois, Texas, Florida and Colorado. . The business system being addressed by the project would also help increase efficiency inn information flow and allow employees to be able to easily locate and schedule any changes in professional development activities going on within the company that are relevant to their different positions. In addition, the project being addressed would ensure the employees adopt well-planned sophisticated search capabilities that are often required within the business system. In addition, the new project would enable the 30,000 employees to effectively understand the roles bestowed upon each of them and efficiently carry out their duties as per the requirement of the scheduled roles. As a matter of fact, the project would give the employees the ability to add any scheduled events to their personal calendar as they would desire. Basically, the increased use in the new IT system would be able to support social networking among employees to allow them determine who is attending any conferences and events planned by the management. Initiating this project will also promote fostering mutual relationships among employees and ensure effective coverage of conferences...
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...Effective Communication In the article “The History of Virtual Teams” Julia Carter mentions that the technologies that aid communication, have improved immensely since the 1960s, and with this, and the ever increasing catalyst of globalization, there has been a huge rise in virtual teamwork across many health care organizations. Consider this: personal computers did not exist during the 1960s; mobile phones didn’t exist in the 1970s; voicemail and conference-calling wasn’t prevalent during the 1980s; and webinar platforms only came into vogue in the last few years. Now, tens of millions of people have all of these things, more or less within reach at any given time. In the last decade distance working has increased, and even companies that employed originally co-located teams are no longer enforcing face-to-face working (2013). An organization which is flexible in its communication is going to be able to adjust to the rapid changes which are being made in today’s business world. Virtual teams are highly efficient because the personnel spend the bulk of their time doing actual work as opposed to traveling, which in return also means they save money for the organization. Harden, Harden, & Harden has been getting financial security transaction support from Mammoth’s Capital Corporation but the data received would have to be reformatted this is time and cost consuming. Mammoth is willing to help streamline the data transfer process between their database and HHH’s. Songsri...
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...Project Plan Project Name: Project Management Improvement Project Example Prepared By: Name1 - Project Manager Title: Project Manager Date: March 7, 2007 Project Plan Approval Signatures Project Name: Project Management Improvement Project Manager _______________________________________ __________________ (Signature) (Date) Name1 - Project Manager DoIT Project Manager Division of Information Technology – Systems Engineering and Operations Project Sponsor _______________________________________ __________________ (Signature) (Date) Name2 - Project Sponsor DoIT Process Manager Division of Information Technology – CIO Office Executive Sponsor _______________________________________ __________________ (Signature) (Date) Name3 - Executive Sponsor Associate CIO Division of Information Technology – CIO Office Document Change Control The following is the document control for revisions to this document. Version Number Date of Issue Author(s) Brief Description of Change V1.0 July 2005 Name1 - Project Manager Approved version. Definition The following are definitions of terms, abbreviations and acronyms used in this document. Term Definition CIO Chief Information Officer DoIT Division of Information...
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...AS A RESULT OF POOR COMMUNICATION By Daniel Wachira Elias Ochieng Enock Onyango Odhiambo Flavia Nasambu Okanya James Etyang Janet Murugi Margaret Keyum Mohammed Godana Muchira Muchiri Nicholas Ruttoh Sharon Njoroge A Case Study ABSTRACT Communication is a two way process that involves sharing ideas, information, and messages amongst individuals using a specific media or channel. Communication is deemed incomplete without a feedback. Communication includes verbal and nonverbal communication (such as facial expressions, body language, or gestures, visual communication such as the use of images or pictures, such as painting, photography). Communication is a vital part of personal life and is also important in business, education, and any other situations where people encounter each other (Encarta, 1998). Organizational communication is largely focused upon building relationships, or repeated interpersonal interactions, with internal organizational members and interested external publics. For organizations to be successful they must have competent communicators. This case study is an attempt to bring forth, analyze and compare different aspects of workplace communication. It focuses in communication which is considered a significant factor for an organization‘s internal and external progress. It is a study on literature, which aims to link the literature findings with a real case of a company which lacks effective organizational/workplace communication. In the end, it proposes...
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...In order to clearly define my role as head of the Information Technology (IT) at Magnum it’s important to highlight the role of Information Technology in organizations and how it is being utilized in organizations. Thus, giving a better understanding of how I define my role within our organization. Information Technology (IT) has become a vital and integral part of every business plan. Information Technology plays a significant strategic role in the management of an organization. The use of Information Technology has become a major part in the decision making process of an organization; ensuring that data is readily available for management. With the assistance of an Information Technology Manager, organizations have more information at their disposal that ever before, modern IT improves good organization and usefulness at each stage of the decision making process. Effective use of the information systems aid greatly in the processes of organization wide knowledge and actively integrate into the existing culture of the organizational. For many companies, email is the principal means of communication between employees, suppliers and customers. Email was one of the early drivers of the Internet, providing a simple and inexpensive means to communicate. Over the years, a number of other communications tools have also evolved, allowing staff to communicate using live chat systems, online meeting tools and video-conferencing systems. Voice over internet protocol (VOIP) telephones...
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...Effective Communication “The effect of organizational structure on managerial communications is an important feature for management to consider as they perform their daily operations with staff and other levels of management.” Schermerhorn, J. R., & Lombardi, D. N. (2007). There are several types of structures used today in the health care organizations; and these different structures allow for various ways of managing groups of people or individuals to perform tasks to complete projects. The structures that are used will vary on the managers that are overseeing these groups or individuals. The structures used are based on the experience, knowledge and capability of the team and it is possible to use more than one structure in the managerial duties such as the matrix structure. The matrix structure is a structure which “combines elements of both the functional and divisional structures. The goal is to combine the advantages of each, while minimizing disadvantages. A matrix structure uses permanent cross-functional teams to integrate functional expertise with a divisional focus. Workers in a matrix structure belong to at least two formal groups at the same time—a functional group and a product, program, or project team. They also report to two bosses —one within the function and the other within the team. The cross-functional team members work closely together to share functional expertise and information to solve problems in a timely manner.” Schermerhorn, J...
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...INTRODUCTION Communication is defined as the process by which information is transmitted and understood between two or more people. It is a mode of sharing thoughts, feelings, expressions and many more things. Communication plays a very important role in an organization. In fact, it is said to be the life wire of the organization. Communication is very crucial and unavoidable since we have intentions which we want to pass across to another person, group or even to the outside world, besides playing an instrumental role for organizational learning and decision making. However, what is being communicated may be well understood and thus feedback, or misunderstood and thus communication breakdown. In fact, communication within an organization could be grapevine or rumour. In all, communication in an organization is very complex and it needs to be correctly handled and monitored to avoid chaos, crisis or conflict. Effective communication at workplace is a key factor in determining the success of an organization, as this will make employees feel value, connected and committed to the organization. This paper will share some real life scenario of team and organizational communication-related concerns, providing an in-depth analysis through the perspective of communication, besides recommendation of the way forward. Change Management – The Effective Communication Process Communication at workplace is about information sharing among employees so that they clarify their expectations...
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...Acronyms used AIDS Acquired Immune Deficiency Syndrome ART Antiretroviral Therapy ARVs Antiretrovirals BBC British Broadcasting Corporation BCC Behaviour Change Communication CFSC Communication for Social Change CSO Civil Society Organisation DFID Department for International Development FAO UN Food and Agricultural Organisation FBOs Faith Based Organisations FHI Family Health International GFATM Global Fund for AIDS, TB and Malaria HDR Human Development Report HIV Human Immunodeficiency Virus ICTs Information and communication technologies IEC Information, Education and Communication MAP Multi-country AIDS Programme MDGs Millennium Development Goals NGO Non-governmental Organisation PLWHA People living with HIV and AIDS PMTCT Prevention of Mother to Child Transmission STI Sexually Transmitted Infection TAC Treatment Action Campaign UNAIDS Joint UN Programme on HIV and AIDS UNESCO UN Educational Scientific and Cultural Organisation USAID United States Agency for International Development VCT Voluntary Counselling and Testing WHO World Health Organization WTO World Trade Organization INTRODUCTION 1.1 Background In developing countries, preventable diseases and premature deaths still inflict a high toll. Inequity of access to basic health services affects distinct regions, communities, and social groups. Under-financing of the health sector in most countries has led to...
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...Effective Communication Danita Rowel HCS/ 325 Monday, August 31, 2015 Instructor: Dr. Lisa Jones Effective Communication Communication is a very important aspect in organizations. In this paper I will discuss an organization model and different techniques used to help become successful (Buchbinder, 2012). In order to become successful within an organization, one must be able to communicate internally and externally. Without effective communication, an organization can fail in so many ways. There are many ways an individual can fail in communicating with other staff members. Teamwork plays a major role in effective communication. Effective Teamwork Effective teamwork is very important in organizations. One great way to help with communication is working in teams with different ethnicities and nationality. A team must be able to work together effectively to achieve goals and purposes. In healthcare, teamwork is required to perform great quality care. Even physicians must practice teamwork, because they rely on their nurses to help deliver care. There is no physician known that can run a practice alone without the help of others. In teamwork, one must be able to lead, be committed, and understand the aspects of the job. By performing these methods, the team members can learn how to achieve higher level goals and deliver member satisfaction. There can be the best outcome ever when pulling together as one in an organization. I believe that the best organizational structure...
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...made leaders organize work in new ways. Teams account for one new way of organizing work and reaching organizational goals. Likewise, globalized markets have made leaders search for new solutions to meet the needs of customers. In consequence, organizations strive for competitive advantages through downsizing, subcontracting, joint ventures, strategic alliances, and other collaborative and network-based alternatives which are typically facilitated by virtual teams. Virtual teams are geographically and organizationally dispersed teams that function over time zones. Due to such dispersion, physical contact in virtual teams is reduced or lacking altogether which means that collaboration is enabled by IT-solutions such as computerbased communication. This kind of electronically facilitated team work is known to imply opportunities as well as challenges for today’s global e-leaders. Research on virtual teams suggests that organizational success greatly depends on leadership. However, it remains unclear what kind of leaders, and more specifically, which leadership skills, behaviors or practices...
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...lRole of Emotional Intelligence in Virtual Project Management Shazia Nauman MEM, MBA shaznaum@yahoo.com CASE, Pakistan Maliha Elahi, PMP, MCT malihaelahi@yahoo.com SPO, Pakistan Zeeshan Ahmed Bhatti xeeshan@gmail.com CASE, Pakistan Umair Khalid umair.khaled@gmail.com Ericsson,Pakistan Abstract- In today's competitive global environment, projects in organizations consist of cross-functional teams that are formed to utilize individual expertise. A project manager whose primary responsibility is to achieve project objectives deals these individuals. Since the rational and emotional aspects of a project vary in complexity, the role of the project manager is critical to project success. The objective of this study was to demonstrate linkages between emotional intelligence and the challenges faced by virtual project managers. The study will also show that there exists a multi tier relationship between Emotional Intelligence (EI) and challenges/elements of VPM. 1. INTRODUCTION Emotional Intelligence has its roots in the concept of "social intelligence", as first identified by E.L. Thorndike as early as in the early 1920s. The term Emotional Intelligence first appeared in a series of academic articles authored by John D. Mayer and Peter Salovey [1]. Goleman defined Emotional intelligence as a person’s self-awareness, self-confidence, selfcontrol, commitment and integrity, and a person’s ability to communicate, influence, initiate change and accept change [2,3]. In...
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...on the effectiveness and limitation of implementing and managing a Project Management Methodology. Project Methodology achieve benefits of business, produce, improve products, services, design and develop systems, and invest in company infrastructure through project activities (Davies & Hobday, 2005; Shenhar & Dvir, 2007). Standardizing these project activities by means of formalized, generic PMMs (Gunnarson, Linde, & Loid, 2000). It improves project performance by means of ensuring successful management, development, and delivery of information technology. Project remains the top priority of most organization (Yardley, 2002; Wysocki, 2007; Standish Group, 2010). Project management methodologies (PPMs) are frequently adopted with the aim of increasing project efficiency and effectiveness, embracing methods of planning, organising, controlling, directing and reporting. It creates structures for responsibility and accountability of project resources. The structure created involves appointing a project manager who carries vital responsibility on the initializing, implementing and management of the project in Cassdav Resources Limited which is in the Information Technology sector to attain its goals. The PMM is a requirement for project planning, including risk assessment, cost estimation, forecasting and economic evaluation. It can fit in any project type, designed and implemented to regulate project management processes in order to keep a focus on other critical performance...
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