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WEEK ONE- ASSSIGNMENT ( EBM 520)

CHAPTER ONE 1-23 Five human resources problems Carter cleaning company will have to grapple with. 1.) No plan for training of staff that will match the dream of bringing in modern management concept and techniques. Unskilled staff that lacks retraining will no doubt make mess of whatever modern management technique introduced in the future. 2.) While having good plan to acquire modern management concept and technique, no mention was made of plans to improve working condition for staff such as health insurance and housing scheme. This may generate dissatisfaction in the minds of the staff that are expected to braze up to the new techniques in the face of poor working condition. Some staff may eventually resign. 3.) The graduation from one outfit to six is an indication of growth and success in business. A feat that may have resulted from dedicated and hardworking staff with good performances as ascertain by Carter. While increasing the number of stores nothing was done to increase the staff wages and benefits. Some staff may get offended with such development and resign in the future. 4.) Employing Jennifer, a fresh graduate with little or no experience as a consultant and trouble shooter could smell doom in the future. Experience matters a lot; you cannot give what you don’t have. 5.) Finally, placing Jennifer above older staff with over a decade experience could engender strife and rebellion, none of these will speak well for the future of the establishment.

1-23 First thing first, if I were Jennifer, I would have love to be engaged as a junior staff to learn and acquire more knowledge in the act of the business and to study the staff and working environment before jumping to assume the exalted post of a trouble shooter and consultant.
CHAPTER TWO
2:29 The fact that virtually all

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