...Role of Technology BIS 318 August 19, 2011 Role of Technology In this paper the subjects to describe are how technology is utilized in retail environment, how has impacted the retail business and customers, and will address the most critical technologies in the retail today. Technology in Retail Environment Consumers have choices on what and where to buy their goods. Retailers have many choices in the business activities when involved in selling goods to consumers for their families, personal, and household use to increase their revenue. It includes sale from meals at restaurants, movie ticket, cars, etc. Retail is the last stage of the distribution process, and consists of sale merchandise from a fixed location such as boutique, department store, or by mail for a direct consumption by the customers. Consumers also have choices in decide what and where to purchase their goods. Retailers decide how to bring customers’ business to increase revenue and trying to find the way to reduce cost. Technology is something that people cannot escape from. It plays a big role in most aspects of our lives, and answers many of Mankind problems. Is very importance because always directs for easiness in our lives, and aims comfort of use in whatever form it is. Technology helps retailers and allows the company keeps up with the inventory, customers’ satisfaction, the chain management, and loss prevention. “Because of the advancement of computers, now is...
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...What is the role of technology? Is the role different than of your view of today’s technology role? How does uncertainty impact your ability to plan for the future work? Predicting the future, or in this case the future of work, has and always will be one of those uncertain tasks that all individuals, managers, entrepreneurs, etc. question and try to determine. Although predicting the future of work is impossible, it doesn’t mean that one can’t reasonably assume what lies ahead. As the videos allude to, research, analyze and be certain in your direction! The technology has morphed throughout history, from ancient civilization techniques to modern computer devices, and one to believe that technology can’t and won’t change in the future will be left behind. Technology will always drive the workplace, regardless of the industry. Without technology, it will be very difficult to nearly impossible to be transparent, flat, competitive, and on demand. Today’s world of technology is a phenomenon in which people can interact, communicate, plan, organize, and manage work from across the globe in mere seconds and at little to no cost. Technology as we know it today may be much different in 2, 5, 10, and even 20 years from now. Innovation drives technology. Today’s role of technology isn’t much different than my view of its role. As a public employee, it has been difficult at times to “keep up” with the latest and greatest technological enhancements available due to budget and work constraints...
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...Role of Technology Pooch BIS 318 04/10/2012 John Perry Role of Technology Technology is utilized in the retail environment to allow more greater and meaningful interaction with the customer and headquarters for a better understanding of store operations. The retail business has been around for many years. Retail has been in progress with the public commonly where people in the neighborhood would shop for needed items. As societies highly developed with people increase leading to expanded in different places, and newly developed technologies gave rise to interconnectivity as well as easily communicating with the society. One of the most critical technologies in the retail business today is point of sales purchase (POS). POS system is one of the most fast and efficient system for retail business. Technology Most all shoppers go the store with a credit or debit card to avoid carrying great amount of cash. When people enter the store he or she most likely does not know the vast amount and level of style of the technology needed to keep the store running. “Technology resource from mainframe only to today’s highly complex, interconnected, wirelessly networked business environment” (Rainer 2009). Using technology is an opportunity to enhance retail shopping experience, produce new retail channels, and offer new and more different products efficiently. The retail industry...
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...Tina Hunt BIS/318 March 25, 2012 Hann So Role of Technology Paper Personal computers popped up on the scene about 20 years ago. Shortly after, stores started using computers to help run the stores and businesses also started using them. Prior to this development small and mid-sized, retailers mainly relied on either electronic cash registers that simply gave a sales total for the day or more sophisticated registers that provided sales by department reporting via a cash register tape at the end of the day. Far too expensive for small retailers, there were also the more sophisticated registers used by larger retailers that were connected to mini or main frame computers to track individual sales by product number (James E. Dion, 2003, What a retailer can expect, para. 1). Programmers started writing software, POS and financial programs as computers became more popular. Over the years, there has been more improvement in applications, software, etc Given an integrated POS, Merchandise and Customer profile system that is deployed properly (which in some cases can be up to 40 hours of training for management and 20 hours of training for staff but can be less if staff are computer literate) the following results will be possible after the first six months (it generally takes approximately six months for a system to be fully operational and for all staff to feel comfortable using it) (James E. Dion...
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...Technology Roles Timika L. Hite CIS 568 July 23, 2012 Sundar Sinnappan Technology Roles Kudler Fine Foods is a grocery store chain that currently has three locations and sells high-end gourmet food to consumers. The business appears to be well run and is obtaining a profit a review of the business was commenced to determine if there are any deficiencies that need to be addressed. After a review of all departments it was determined that a deficiencies existed in the human resources department in combination with the Payroll Department. The deficiency is that currently employees manually have to record timesheets, have them reviewed by the Store Manager, faxed to Payroll and finally entered by hand into the Payroll System. To address this deficiency it has been determined that Kudler Fine Foods needs to implement a web-based timesheet tracker system. To implement any new information technology system in a business environment the entire system must be researched and considered to make the implementation as smooth as possible. In the previous needs document, Kudler Fine Foods was shown to have a need for a new web-based time sheet entry system. The needs documents also explained two use cases on how the technology could be used. The first use case was the timesheet entry. In this use case, the employee would complete a timesheet on the website and submit to store manager for approval. To build this system it is necessary to design throughly the system and account for...
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...------------------------------------------------- The role of technology in delivering the curriculum — Presentation Transcript * 1. The Role of Technology in Delivering the Curriculum * 2. Types of instructional media/technology Non-projected Media Projected MediaReal objects Overhead transparenciesModels Opaque projectionField trips SlidesKits FilmstripsPrinted materials (books, Films worksheets) Video, VCD, DVDVisuals (drawings, Computer/multimedia photographs, graphs, presentations charts, posters)Visual boards (chalkboard, whiteboard, flannel board, etc.)Audio materials * 3. Factors for Technology Selection 1. Practicality – Is the equipment (hardware) or already prepared lesson material (software) available? If not, what would be the cost in acquiring the equipment or producing the lesson in audial or visual form? * 4. 2. Appropriateness in relation to the learners – Is the medium suitable to the learners’ ability to comprehend? Will the medium be a source of plain amusement or entertainment, but not learning? * 5. 3. Activity / suitability – Will the chosen media fit the set instructional event, resulting in either information, motivation, or psychomotor display? * 6. 4. Objective-matching – Overall, does the medium help in achieving the learning-objective(s)? * 7. The Role of Technology in CurriculumDelivery Upgrading the quality of teaching-and- learning in schools * 8. Increasing the capability of the teacher to effectively inculcate...
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...Journal of Information Science and Technology THE ROLE AND EFFECT OF INFORMATION TECHNOLOGY IN THE CREATION AND MAINTENANCE OF SUSTAINABLE COMPETITIVE ADVANTAGE A. Talebnejad[1] Faculty of Management and Accounting Shahid Beheshti University Email: taleb149@yahoo.com Abstract -By the appropriate use of information technology, organizations can achieve sustainable competitive advantages. This technology because of including some characteristics such as being up-to-date, fast and precise and having different geographic localities all the time, has improved organizational efficiency, effectiveness and performance. In this article, we intend to investigate the role and effect of information technology in the creation and maintenance of sustainable competitive advantages from two different approaches: market-based approach and the resource-based approach. In the Market-based approach, meeting customer's and creating values for them, using information technology and the issue of achieving the competitive advantage and position in the market by organizations are addressed. In the resource-based approach, compatibility of the organization's resources such as those of information technology and organizational skills, particularly managerial ones are investigated. Amongst different organizational skills and resources, only managerial skills of information technology can create a sustainable competitive advantage. Keywords: Information Technology, Sustainable Competitive Advantage...
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...com/0956-4233.htm The role of technology readiness in customers’ perception and adoption of self-service technologies Jiun-Sheng Chris Lin Department of Business Administration, National Taiwan University of Science and Technology, Taipei, Taiwan, Republic of China, and The role of technology readiness 497 Received September 2005 Revised May 2006 Accepted June 2006 Pei-ling Hsieh Department of Insurance and Financial Management, Takming College, Taipei, Taiwan, Republic of China Abstract Purpose – This study aims to examine how technology readiness (TR) influences customers’ perception and adoption of self-service technologies (SSTs) through development of an empirical model to explore the relationships among TR, perceived service quality, satisfaction and behavioral intentions toward SSTs. Design/methodology/approach – A theoretical framework is proposed to suggest the links between the four constructs. Extant research and concepts from various fields, including marketing, psychology and information system (IS), are reviewed, deriving six hypotheses. Data from SST users is examined through structural equation modeling (SEM). Findings – Results indicate TR influences perceived SST service quality and behavioral intentions, while perceived SST service quality has a positive impact on customer satisfaction and behavioral intentions toward SSTs. Research limitations/implications – This study represents an early attempt at explaining the role of TR in customer SST usage...
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...The History of Information Technology March 2010 Draft version to appear in the Annual Review of Information Science and Technology, Vol. 45, 2011 Thomas Haigh thaigh@computer.org University of Wisconsin, Milwaukee Thomas Haigh The History of Information Technology – ARIST Draft 2 In many scholarly fields the new entrant must work carefully to discover a gap in the existing literature. When writing a doctoral dissertation on the novels of Nabokov or the plays of Sophocles, clearing intellectual space for new construction can be as difficult as finding space to erect a new building in central London. A search ensues for an untapped archive, an unrecognized nuance, or a theoretical framework able to demolish a sufficiently large body of existing work. The history of information technology is not such a field. From the viewpoint of historians it is more like Chicago in the mid-nineteenth century (Cronon, 1991). Building space is plentiful. Natural resources are plentiful. Capital, infrastructure, and manpower are not. Boosters argue for its “natural advantages” and promise that one day a mighty settlement will rise there. Speculative development is proceeding rapidly and unevenly. But right now the settlers seem a little eccentric and the humble structures they have erected lack the scale and elegance of those in better developed regions. Development is uneven and streets fail to connect. The native inhabitants have their ideas about how things should be done, which sometimes...
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...Any war fanatic is very familiar with the technological advances during the 1860s. Many factors of weaponry, transportation, and communication became in great use during this era. Innovations and advances include the telegraph, photography, aerial reconnaissance, railroads, army ambulance corps, long-range weapons, and warships. Tools and weapons such as these led to the great destruction and death that became known as the Civil War. Weapons and transportation were a big show stopper during the Civil War. Ships such as submarines and ironclad warships were the biggest threat of the 1860s. Not only were ships used as weapons, but long range weapons such as muskets and Minie Bullet were created to make attacking their target much easier and...
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...Technologies Role Thomas Kelly Communication 200 Yonilee Miller February 11, 2013 Today as compared to say even twenty years ago technology is a part of almost everything we do. It is there in theory to make our lives easier. We can talk to people all over the world instantaneously, we can get news information up to the second on our phones, and we can view TV on hundreds of channels in many languages. Even for us students, the days of us going to the library are obsolete. Heck even going to class at all is becoming an increasingly dying breed. It is now all done by the click of a mouse. Using a computer has changed the learning styles and we are now sharing our experiences with students all over the world. Remember of the days of asking for directions? Those days are over now too with GPS on out phones or already installed in the car we drive. The device speaks to you and it is so precise that people do not even question it when it makes a mistake, instead they question themselves. This is just a taste of technologies role in the world today but its affect goes deeper and we look at it deeper with its electronic and digital media. Pretty much since the invention of the printing press we have seen technologies role in mass media. Since its inception we have been able to produce news at a large number with the purpose of providing to all of society. It wasn’t really until the invention of radio and television though that technology really put its foot print...
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...Today, we live in a world where technology is forever increasing and impacts our everyday lives. IPads, IPods, laptops, computers, YouTube, Facebook, are all things we all are familiar with and probably use every day. Not one day goes by without me surfing the internet. People exercise the use of our technology to make their lives easier. Technology can be defined as the branch of knowledge that deals with the creation and use of technical means and their interrelation with life, society, and the environment, drawing upon such subjects as industrial arts, engineering, applied science, and pure science (Dictionary.com). The computer, for example, is a common resource I use every day, even for the simplest tasks. Research, navigation, weather, sports, whatever it may be, have never been so easy. I find out now that I am in college, just how essential technology is. I believe the role of technology in college and careers is to create higher education, help make things more accessible, thus making our jobs or learning experiences easier and enjoyable for people but, just as technology may be beneficial to people, there can also be some hindrances. Technology is beneficial to me in college in so many ways. To begin with, technology helps me learn and get my school work done efficiently. By using laptops, smartphones, IPods, and things such as those, I believe my learning is better because I am more of a visual learner and growing up in this day and age, it is something that I am...
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...ROLE OF TECHNOLOGY IN THE SERVICE COUNTER There are FIVE (5) modes that technology’s contribution to the service encounter that is because of advances in communication and information technology are having a profound effect on ways customers interface with service provide. The modes are as below: a) Technology-free service encounter b) Technology-assisted service encounter c) Technology-facilitated service encounter d) Technology-mediated service encounter e) Technology-generated service encounter (self-service) In relating this model to the hospitality service industry, we choose Sunway Resort Hotel and Spa. This hotel located just 25-minutes from the heart of Kuala Lumpur has 1234 guestrooms, suites, villas and serviced residences. The flagship 5-star Sunway Resort Hotel and Spa offers newly renovated Club and Premier rooms and suites, while The Villas presents 17 luxurious Asian-styled accommodations. Besides the variety of accommodation under one, this amazing “resort-within-a-city” landmark also features the Balinese-inspired Mandara Spa, a fitness centre, a theme park with the largest manmade surf beach, extreme sports and wildlife interactive zoo, an upscale mega shopping and entertainment mall with over 700 specialty stores, a medical centre, educational facilities and a multitude of distinctive business and leisure facilities. Below are the examples on roles of technology in the service encounter based on the example of Sunway Resort Hotel and Spa, Kuala Lumpur: ...
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...Technology in the Classroom Technology is a very valuable tool in education. The Internet allows students and teachers to immediately access multiple sources of information related to any topic. In the past, students and teachers would have had to spend hours in libraries, or reading encyclopedias, to find information that they can now find in just a matter of a few minutes. While there is almost no doubt that technology is a wonderful tool for education, like all tools, it must be used responsibly. However, the benefits of the use of technology in education overpower the cons. In Fahrenheit 451, Ray Bradbury warns against technology taking over our lives. In the world portrayed in the story, books are illegal, and are burned...
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...considered Human Resource (HR) professionals as “Employee Champions” whose primary function was to engage in one-on-one interactions with people communicating organizational policies and procedures, collecting resumes, explaining company benefit packages, etc. In the past two decades, the internet has become a powerful information tool that has revolutionized business practices by facilitating changes in how organizations conduct business. The purpose of this paper is to describe how information literacy influences the Human Resource profession and how the internet has effected change in how HR departments deliver services as well. Implementing electronic human resources (e-HR) to conduct Human Resources (HR) transactions using internet technology has manipulated not only individual performance and behaviors ensuring business success it has revolutionized how people view HR (2010). Human Resources Office (HRO) The concept of Information Literacy in the Forest Service HRO and its influence is constantly evolving. The Albuquerque Service Center creates and designs ten Human Resource Offices across the United States based upon the need for HR operational expertise and superior customer service to meet service team requirements. Information Literacy influences the HRO functional effectiveness by ensuring compliance to government and agency...
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