...The Shoe Store Incident This paper will show that this scenario provides a case for gender discrimination. Gender discrimination is illegal under Title VII (Bennett-Alexander & Hartman, 2007). In addition, this paper will show what legal and ethical issues arise in this case. Furthermore, this paper will show what Bob should do in this case. Title VII Issues Discrimination comes in all shapes and sizes, and managers have to be careful not to cross the line and do the wrong thing. Companies do not want lawsuits for discrimination or anything else. The store’s best customer, Imelda, probably did not intend to offend anyone nor did she probably know that she was discriminating against anyone. Many times discrimination is not intended. Customers generally believe they are always right and get what they want. However, in this instance the customer is very wrong. Requesting a female employee over a male employee is a form of discrimination, gender discrimination. Gender discrimination is illegal under Title VII (Bennett-Alexander & Hartman, 2007). If Bob asks Tom to step aside and allow Mary to assist Imelda with her purchases, he will be “in violation of Title VII and can be held liable to the employee for gender discrimination. Customer preference is not a legitimate and protected reason to treat otherwise-qualified employees differently based on gender” (Bennett-Alexander & Hartman, 2007, p. 283). Legally and ethically, Manager Bob cannot swap employees Tom and Mary simply because...
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...guide the corporation may create unnecessary legal exposure. Once she entered the shoe store, Imelda adamantly requested that a female salesperson assist her with purchasing shoes. Bob clarified to Imelda that Tom would be the salesperson who assisting her. Imelda indicated that she would buy more shoes if a female salesperson assisted her. Bob lamentably let Imelda know that the company has a stringent plan stating that the salespersons need to rotate positions and that day just happened to be Tom’s day to provide customer service. Unfortunately, Bob realizes the store may lose additional purchases because of the decision to have Tom assist Imelda. Nevertheless, Bob fervently believes that the company policy is a resolute guideline to adhere to, and he should not deviate from it. To begin with, gender discrimination is a major legal issue that arises out of the case of the female customer requesting a female salesperson to assist her in purchasing shoes. As the sales manager, Bob cannot replace Tom with Mary to pacify the customer. It is company policy that two floor employees rotate between working in the back and assisting customers. If Bob were to adjust the rotation and allow Mary to assist the employee, he would be violating gender discrimination law-Title VII, in addition he would be violating equal pay law (Bennett-Alexander & Hartman, 2007). The policy at the store states that the rotation of the employees is used to allow the floor employees to receive...
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...The Shoe Store Incident Should Bob swap Tom and Mary so that the store gets the benefit of Imelda’s purchases, or should he stand firm that only Tom is available to sell her shoes? What legal and ethical issues arise in this case, and what legal and ethical principles guide this decision? What choice do you make and why? In any business, a written policy can avoid or prevent lawsuits. The shoe store chain has clearly established that the rotation of two employees daily or weekly will occur in the store to create fairness in commission sales. In addition, if only two employees are present one works in the back of the store and the other works in front, this clearly creates fairness of commissions earned (pay), good business ethics practice. Working in sales requires a lot of personal judgment from a company representative. By its nature, the job relies heavily on social relationships and on persuasion. Sales people also usually work on commission; if they do not make the sale, they lose cash. In the wrong hands, these elements can lead to unethical behavior, causing undue pressure on customers or vendors. Ethical behavior and doing the correct or right thing is at the forefront for salespeople today. Subsequently ethical performance is an individual process and training development related issues are important. Salespeople require guidelines on ethical, equality and discrimination issues. The guidelines should be formulated and clearly communicated to help employees to effectively...
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...Formative Assessment Activity University of Phoenix HRM 546 Human Resource Law Jay Hinkel October 3, 2011 Memorandum To: Esq., Manager From: Regional Manager Date: Monday, October 3, 2011 Re: The Shoe Store Incident CONFIDENTIAL Bob, Based on your evaluation of the incident at your store in respects to switching employees due to a customer preference in dealing with a woman instead of a man I’ve concluded the following: By using the female employee versus the male employee to serve the customer the company would be in violation of Title VII for gender discrimination. Title VII laws regarding gender cover the full scope of the employment relationship which describes that gender may not be the basis of any decision related to employment unless gender is used as a bona fide occupational qualification (BFOQ). Customer preference is not a legitimate and protected reason to treat otherwise qualified employees differently based on gender. Additionally, allowing the female employee to assist the customer over the male employee would be in violation of the store’s rotation policy. The policy states that each working day, two employees work in the store; one working the front and one working the back. Rotation occurs on a daily basis in order to disperse commissions fairly. Since this is company policy, there is no flexibility to change that policy and to rotation schedule clearly states that it is the male employee’s turn to earn commission. Discrimination...
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...Jalen Prince Joseph Messam Trimell Pearce Warren Bell Starting in the small town of Bavaria, Germany Adidas group was founded by Adi Dassler in 1924. The first registered shoe was named the, “Gebruder Dassler Schuhfabrik” and that is when Mr. Dassler embarked on his mission to provide athletes with the best possible equipment. Two of the first athletes sponsored by the Adidas group were Lina Radke and Jesse Owens. Both who in fact won gold medals while sporting the brand which was the start of an evolution. In 1949, Mr. Dassler remastered his brand and moved the operation to Herzogenaurach with 47 employees. The Adidas group sponsored the German national football team in 1954 against the undefeated and undeniable Hungarians. The German national football team went on to win that game in lightweight football boots with screw-in-studs and made a mark in football pitches everywhere for the next couple of decades. The first piece of apparel offered by the Adidas group was the Franz Beckenbauer’s tracksuit, which was named after a Kaiser. Not only did Mr. Dassler invite athletes to Herzogenaurach for personal invites to tour Adidas but he would actually listen to the athletes and what they wanted in apparel and shoes. Upon research we found out that the Adidas group uses a large amounts of cotton, polyester, leather, recycled polystyrene and fabric. My group members and I will not only name the companies the Adidas group utilizes to manufacture their products but we will also...
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...In the Fact Patter, Charlotte McMann developed a methodology to help individuals identify their perfect fit for a running shoe. McMann spent most of her time researching and conducting tests which received a high percentage of approval rating. She then decides to maximize her benefits by opening her own retail store. Mathew her lawyer recommends her a couple of ideas, one being opening a Limited Partnership, and suggesting himself as the Limited Partner, offering contributions towards the opening of her business. Throughout the processes of Charlotte opening her business and gaining profits she faces numerous difficulties. Mathew Stinson, suggested Charlotte to operate her company as a Limited Partnership and offered himself as the Limited...
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...of which of the following schemes? k. Skimming l. Register disbursement m. Pass-through scheme n. Multiple reimbursements 5. Register disbursement schemes are difficult to conceal because they cause the cash drawer to be out of balance with the cash register tape. o. True p. False 6. Which of the following can be used to conceal a false refund scheme? q. Destroying register tapes r. Issuing refunds below the review limit s. Forcing inventory totals t. All of the above 7. For the perpetrator, the most dangerous part of a typical register disbursement scheme is often: u. Physically removing the cash from the register and carrying it out of the store v. Adjusting the cash register tape to match the cash count w. Replacing the returned merchandise in the physical inventory x. Forging the customer receipt as documentation for the reversing transaction 8. To safeguard against false voids schemes, companies should require a copy of the...
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...en Gender Discrimination Assessment Activity Kim Daigle 546 June 15, 2015 Denise Brown The Shoe Incident According to the Employment Law for Business, gender discrimination is illegal under Title VII (Bennett, 2007). Being that I am the regional manager, there are certain decisions that I will and will not allow from my customers. I take pride in making sure that every employee and customer are treated fairly and with respect. Based on the facts in this case, there is legal and ethical issues that arise in this incident. Discrimination happens every day whether intentionally or purposely. Customers preference is not a legitimate and protected reason to treat otherwise-qualified employees differently based on gender” (Bennett, 2007). Even though Imelda was the store’s best customer, she still has to be helped by the sales employee that is working that was working that area on that day. If Imelda prefers a female sales employee, she has that right to come back another day when the female sales employee is working in the front. I believe Imelda doesn’t realize when she is requesting to work with a female sales employee over a male sales employee that she is gender discriminating under Title VII. Title VII of the Civil Rights Act of 1964 is a federal law that protects individuals from discrimination based upon sex. This law makes it illegal for an employer to discriminate against individuals because of their sex in hiring, firing, and other terms and conditions...
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...September 26, 2015 (day of the incident). It didn’t spark again until 0502 hours the next day. Case Summary On September 26, 2015, Sergeant John Arvin was assigned by the chain of command to conduct an administrative investigation reference an in-custody death involving 18-year-old, black male, Terrell Day. While there are no specific allegations against apprehending IMPD Officer Randall Denny, this investigation reviewed all aspects of the incident, including the 911 audio from the Burlington Coat Factory Loss Prevention officer reference the shoplifting allegation inside the Washington Square Mall at...
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...the strategies of two companies from the same industry. The strategies of Nike and Adidas have been compared from the textile industry. Nike and Adidas both specialize in footwear, apparel and accessories and their competition is intense as Nike is the market leader and Adidas is the market challenger. The topics in this assignment cover critical incidents of both Nike and Adidas that occurred in the past and the comparison between both their strategies as well their future plans. This assignment shows us the influence the strategy has on the success or failure of companies and how companies craft sustainable strategies that help them to retain their position in the market. Table of Contents Page 1.0 Introduction 1 2.0 Literature review 1 3.0 Backgrounds of Nike and Adidas 2 3.1 Company overview of Nike 2 3.2 Company overview of Adidas 2 4.0 Critical Incidents that occurred in the past 3 4.1 Critical incidents that affected Nike 3 4.2 Critical incidents that affected Adidas 5 5.0 Comparison of the strategies of the companies 8 5.1 Strategies of Nike 8 5.2 Strategies of Adidas 9 5.3 Comparison of the strategies of Nike and Adidas 11 6.0 Future plans of Nike and Adidas 13 7.0 Conclusion 14 8.0 List...
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...and runs after him with an axe, Charlie mistakenly shoots a bear and they have food for days. Then, Charlie meets another prospector who lends him his cabin and all he had to do was simply take care of the cabin and the mule. Chaplin was able to pull the audience into the movie; he would have them laughing at one time and sad in the other instance. The film did make me feel a little sad because of the way Georgia and her friends treated the Little Tramp. In addition, he is sensitive to the others in the harsh surroundings and is more kind to them than they are to him. Moreover, Charlie turns the most evil human intensions into feelings of kindness, love, and sacrifice. For instance, such is his kindness that he even sacrifices his shoe and shares it...
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...Tazeem Roll No. 10-161 Assignment No: 5 Submit To: Ma’am Asmarah Manolo Blanik Shoes, same as clothing need their own designer. In the fashion world there are several names that left a lasting mark on the industry for both shoes and clothing. Despite the many “youngsters” some of the older generation will always be on the first line, first to instruct the young and second to remind customers that classic has no age. We will introduce you to the most famous shoe designers whom since their inception and market penetration have left a lasting trail to follow and be recognizable. Their shoes are expensive, qualitative and wearing them, mean that your standard of living is high. We start with Manolo Blahnik. Name which some of us can hear only on those elaborate series in which the character necessarily has 2-3, and why not 20 pairs of these shoes. His career began exactly 30 years ago. During this time, his shoes have come a long evolutionary path, and what is more important, today he is the most amazing shoe designer who can easily win the heart of every woman. Born to a Czech father and a Spanish mother and raised in the Canary Islands (Spain), Blahnik graduated from the University of Geneva in 1965 and studied art in Paris. He moved to London in 1968 to work at fashion boutique "Zapata" and wrote for Vogue Italia. After showing his portfolio of fashions and set designs to Diana Vreeland, she told him that he should design only footwear. In 1972, Ossie Clark invited him...
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...Entrepreneur Biography: Blake Mycoskie (20%) Course: ENT 526 Submitted to: Sean Wise Submitted on: Thursday, November 11th 2010 Student Number: 500328745 Blake Mycoskie – Biography Blake Mycoskie is a serial and social entrepreneur who is best known for his most recent and most successful venture TOMS shoes. He possesses the many characteristics of an entrepreneur and it is clear he was born to lead. Background Blake Mycoskie is a serial entrepreneur who is continually developing businesses to provide solutions for the pains he experiences in life. A serial entrepreneur is someone who has brought more than one business to success (Wise 2010). Blake Mycoskie identifies with this term because he has created and brought multiple businesses to greatness. In total he has started five companies, four of which are still an ongoing success. First, he created EZ laundry, a laundry service for university students that involves their laundry being picked up, washed and delivered back to their houses (“Blake Mycoskie” 2008). Once the company took off and began to grow Blake Mycoskie realized his potential and his passion for entrepreneurship. He eventually sold his portion of the company to his business partner and began an advertising business inspired by the “larger than life” billboards throughout Hollywood. The company, Mycoskie-Media Outdoor, was a Texas based advertising company. They offered a service that painted large ads on the sides of buildings, which served...
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...complete work cycle. During observation, certain precautions should be taken The analyst must observe average workers during average conditions. The analyst should observe without getting directly involved in the job. The analyst must make note of the specific job needs and not the behaviors specific to particular workers. The analyst must make sure that he obtains a proper sample for generalization. This method allows for a deep understanding of job duties. It is appropriate for manual, short period job activities. On the negative side, the methods fail to take note of the mental aspects of jobs. Critical incidents The critical incident technique (CIT) is a qualitative approach to job analysis used to obtain specific, behaviorally focused descriptions of work or other activities. Here the job holders are asked to describe several incidents based on their past experience. The incidents so collected are analyzed and classified according to the job areas they describe....
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...Nike Inc. Nike’s Unethical Business Practices Nike’s Unethical Business Practices Love those Nike shoes your wearing? Have you ever thought how they were made, who made them, and at what price they were made at? I bet you probably don’t. I bet that you see those Nike shoes at the store, and think to yourself, “oh I like those shoes, I have to have them,” and then buy them. What you don’t know is that those pair of shoes you just bought were probably made in a third world factory by employees who are probably working in harsh working conditions. These factories are not owned and operated by Nike, but contracted by Nike. Nike chooses to locate the majority of their production in such countries because of the abundance of cheap labor. Nike contracts factories around the world in effort to get the best product for the cheapest price made, without concern for contracted factory employee. Nike has not been concerned about what goes on in these factories only that the product is made, because Nike is not in the business for Human Rights, they’re in the business of athletic shoes sales. The Ethical Dilemma Nike has been accused with human rights violations. The charges that were made against Nike include the following: the use of child labor in factories, unsafe working conditions including exposure to toxic chemicals and the use of machinery without the proper safety precautions, pay below minimum wage and forced overtime hours. The contracted factories Nike uses to produce...
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