...he'll be leaving his school, Pencey Prep (a school full of Phonies from Holden’s point of view), because he flunked out in the four out of five subjects he was taking, the only subject he didn't fail was English. Holden tells the readers that he had come back to Agerstown, Pennsylvania though he was traveling with his team for a fencing contest, he lost all of the foils in a New York Subway, and so the match was cancelled instead. Holden even mentioned that on the way home his mates treated him to silence and he found this very amusing. Though there was a football game going on, Holden didn't go down and watch it, instead he went to visit his old history teacher, Mr. Spencer. Mr. Spencer is a very old man who wants to help Caulfield in his studies (since Holden has also been expelled in a few other schools as well) and at some point Mr. Spencer even read out Holden's examination paper and the little note that Holden had written in the end saying that if Mr. Spencer would like to flunk him then he'd be all right with it, Holden explained to the readers that the purpose of this note was not to irritate Mr. Spencer but so that Mr. Spencer would not feel bad about failing him. After this, Holden leaves Mr. Spencer's house and goes to his dorm. The dorm at this time is very quiet due to the football game where everyone is. Holden then just wears this red hunting hat with a peak that he bought in New York City for a buck and started to read again 'Out...
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...Case Study 2 1. What factors contributed to EuroDisney’s poor performance during its first year of operation? What factors contributed to Hong Kong Disney’s poor performance during its first year? Visitors to the park were reluctant to spend $280.00 a day to enjoy the park attractions. Its hotel rooms were much more expensive than top hotels in Paris. Airfares were cheaper to Disneyworld in Orlando, Florida compared to Paris. The weather was also much better in sunny Florida. French visitors stayed away, because of the historical animosity between the French andAmericans. Disney executives failed to see the approaching recession at the end of the 1980s and the halt on planned vacations after the Gulf war There were high interest rates and some foreign currencies values decreased. There was outside competition, such as the World Fair and the World Olympics in Barcelona.Another problem was that they had banned alcohol in a wine loving culture. They should have foreseen that this decision would cause a problem. A major problem was that Disney did not invite investors to share in the project, assuming all responsibilities. Some decisions were made based on false information. For example, they downsized breakfast services because they were told Europeans don’t eat breakfast. Also, Europeans spent a shorter period of time at the amusement parks compared to Americans. in all profits and left the parent company with a meager share. i.They downsized breakfast service because...
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...Chapter 6 Problem Summary |Prob. # |Concepts Covered |Level of |Notes | | | |Difficulty | | |6.1 |Decision Making Under Uncertainty -- maximax, maximin, |1 | | | |minimax regret and principle of insufficient reason criteria | | | |6.2 |Expected Value Criterion, EVPI |1 | | |6.3 |Decision Making Under Uncertainty -- Maximax, Maximin, and |1 | | | |Minimax Regret Criteria | | | |6.4 |Expected Value Criterion, EVPI |2 | | |6.5 |Bayesian Probability Revision, EVSI |4 | | |6.6 |Expected Value and Expected Utility Criteria |4 | | |6.7 |Utility, Expected...
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...A’level Business - Scenario Case Study You are employed as a travel agent. Your customer the Smith Family has come to see you with regards to a holiday they are planning in the summer of 2015. The Smiths are a husband and Wife team with two children, John aged 7 and Arthur aged 17.The Smiths have a number of objectives they want you to consider when making a recommendation as to holiday choices. Their Objectives include: £2,500 budget for the entire trip They want evening entertainment for the whole family Kids clubs Easy access to the beach Sun, sea Your task is to write a report to the Smiths analysing three holiday destination i.e. Turkey, Disneyland, Florida and Majorca. You will need to structure your essay as follows: 1. a short introduction 2. Analyse destinations, look at the advantages and disadvantages of each destination and the impact it might have on the family and their objectives 3. Make a justified recommendation. Why is the option you selected better than the other options. Points to consider: Flight time, weather, activities, entertainment, distance to the beach, budget etc Year 13 HW Mr Ismail Within this report I will be assessing the suitability of three holiday destination for the Smith Family. In order to do this it is critical to understand the objectives of the family; evidence within the case study clearly shows that the family have a budget to work too i.e. £2500 and a number of resort requirements like sun, sea, sand, children’s clubs...
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...Bachelor of Tourism and Hospitality Management Semester 1, 2009 BTH701 Logistics for the Tourism and Hospitality Industry: Logistics for the Food Service Industry Assessment 2 – Research and Reflective Analysis Report Stores Management Operational Plan Escape Hotel Lecturer: David Craven-Kalber Student Name: Su Yu Hsu Student ID Number: HSU06138476 Due Date: Monday 18th of May, 2009. Table of Contents INTRODUCTION3 1. STOCK TAKING4-6 Purpose4 Frequency4-5 Reporting5 Documentation5-6 Techniques Employed6 2. ORDERING7 Authorized Personnel7 Type of Ordering Regime7 Document Preparation8 3. GOODS RECEIVING1 Procedures9-10 Security10 Food Hygiene10-11 Verification11 Documentation12 Goods Rejection12-13 CONCLUSION13 REFERENCES14 APPENDIX 115 APPENDIX 216 APPENDIX 317 APPENDIX 417 APPENDIX 518 APPENDIX 618 APPENDIX 719 INTRODUCTION ‘Escape Hotel’ is a five-star hotel located in the Melbourne CBD with 800 guest rooms. It has three Food Operations: * Grill and Lounge: serving innovative International cuisine daily for dinner and specialty cocktails. * The Coffee Bar: provide coffee, juices, muffins, morning bagels, cakes and sandwiches. It is open for breakfast and lunch every day. * Sakura Japanese Restaurant: offers the finest in Japanese cuisine. It has a Teppanyaki Bar with skilled and experienced chefs. The Menu contains teriyaki dishes and sushi along with other traditional meals. This paper is a research...
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...THE SWOT ANALYSIS OF TOURISM DEVELOPMENT IN BANGLADESH [pic] Based on a Study of MARKETING MANAGEMENT TERM PAPER ON THE SWOT ANALYSIS OF TOURISM DEVELOPMENT IN BANGLADESH |SUBMITTED TO | |MD. ABDULLAH | |Assistant Professor | |Department of Marketing | |Comilla University | |SUBMITTED BY | |MD. SHAHADAT HOSSAIN SUNNY | |Exam Roll No: 01 001 | |Registration No: MKT 07 322 | |MBA, 1st Semester | |Department of Marketing | |Comilla University ...
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...him kiss her on the mouth. That was the closest they came to “necking.” Holden leaves the Edmont and takes a cab to Ernie’s jazz club in Greenwich Village. Again, he asks the cab driver where the ducks in Central Park go in the winter, and this cabbie is even more irritable than the first one. Holden sits alone at a table in Ernie’s and observes the other patrons with distaste. He runs into Lillian Simmons, one of his older brother’s former girlfriends, who invites him to sit with her and her date. Holden says he has to meet someone, leaves, and walks back to the Edmont. Maurice, the elevator operator at the Edmont, offers to send a prostitute to Holden’s room for five dollars, and Holden agrees. A young woman, identifying herself as “Sunny,” arrives at his door. She pulls off her dress, but Holden starts to feel “peculiar” and tries to make conversation with her. He claims that he recently underwent a spinal operation and isn’t sufficiently recovered to have sex with her, but he offers to pay her anyway. She sits...
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...Case Study On Tommy Miah “Curry King” from Bangladesh ------------------------------------------------- ------------------------------------------------- Institute Of Business Administration Jahangirnagar University Savar, Dhaka Date of Submission: November 23, 2011 Tommy Miah : Britain's "Curry King" Tommy Miah is one of the principal leaders of the Bangladeshi business community in the United Kingdom, a celebrity chef, who believes that the recipe of success is "hard work, more hard work and marketing". Tommy Miah was born in Sylhet, Bangladesh in 1959, and moved to England with family at the age of 10. There he went to school in Aston Manor in Birmingham, and struggled due to his poor English. He was dying to get out as soon as possible. Tommy married Rina at the age of 16 and has three children Aysha, Rajah, Rajoo and two grandchildren Anisha and Rehan at present. Being interested and naturally talented in Cooking, which he got from his mother, Tommy got a job in one of Birmingham's many Indian restaurants as a kitchen porter, washing pots and pans. Back in his mother’s kitchen, kept on practicing, perfecting and improving the dishes he learned from observing the chefs at the job. Tommy launched his first business venture, a simple takeaway and restaurant in Birmingham's Broad Street, which soon gained popularity for his innovative cuisine, and started attracting an influential clientele, particularly among local footballers including Laurie Cunningham...
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...resort plot is right on the beautiful, the longest unbroken stretch of white sand beach in Zanzibar, opposite the pristine coral reef of Mnemba Island. The core product that Panga Chumvi business sells is holiday accommodation on Matemwe beautiful beach. It is a new venture, that started in August 2011 with only 4rooms on the market and developed to current twelve-rooms available in traditionally designed houses, constructed with coconut palm roof and hand-crafted coconut wood furniture throughout. Most of the rooms have sea views; the others have a view of the luxuriant tropical garden. In addition to the beach, the extensive garden has many shady or sunny lounging areas for relaxing or sunbathing. The sea is ever present, washing right up to the garden edge at high tide. (Maguire, 2013) Panga Chumvi is a lovely eco-friendly beach hotel, perfect for exploring the beach and the village or simply just to relax. All these facts mentioned above, created Panga Chumvi business ideal for attracting especially three various target markets. First type of customers, who Panga Chumvi business is trying...
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...us explore. Our freedoms are detailed in the constitution of amendments. The second amendment states, “the people have the right to keep and bear arms and these rights should not be infringed on” (Cornell University Law School, 2015). The law does allow room for some regulation, hence the U.S has banned machine guns or fully automatic weapons from civilians. Further regulation as in banning rifles and handguns would be a breaking our constitutional rights. The law school at Cornell University states, “The second amendment has most recently been interpreted to grant the right of gun ownership to individuals for purposes that include self-defense” (Cornell University Law School, 2015). The Supreme Court has also ruled in this favor. In a case in 2008 (D.C vs Heller) and in 2010 (McDonald vs Chicago) the Supreme Court firmly established the 2nd amendment is an individual right (Smith, 2014). The legal carry of guns has reduced crime and in some states has reduced the murder rate drastically. Most of us would agree that criminals will still find a way to get their hands on a gun or weapon. If we ban more guns that would mean that only the criminals would have guns, and placing more restrictions on gun ownership, law abiding citizens will feel less safe and more vulnerable. When this happens most honest hard working civilians that support this country would be left defenseless in their own homes, with no...
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...A Study on CUSTOMER SERVICES OF RESTAURENTS IN HYDERABAD [pic] By DINESH YEPURU Roll no: 2T1-14 PGDM Under the guidance of Sri.M.Chaithanya Asst.professor, Marketing A Project Report Submitted to the SIVA SIVANI INSTITUTE OF MANAGEMENT Partial fulfillment of the requirements of PGDM SIVA SIVANI INSTITUTE OF MANAGEMENT SECUNDERABAD ACKNOWLEDGEMENT It is of great pleasure to take the opportunity to acknowledge and express my gratitude to all who helped me through in my project. I thank Sri.M.Chaithanya Asst.Professor, Marketing Siva Sivani Institute of Management for guiding to do the project work. I am always grateful to him for his direction and inspiration. I am grateful to Mr.Rujbeh Taraporawalla Regional Hr Manager in OVER THE EDGE FOOD SOLUTIONS PVT LTD, who was my guide, for his invaluable guidance and cooperation during the course of the project. He provided me with his assistance and support whenever needed that has been instrumental in completion of this project. The learning during the project was immense & invaluable. My work basically included the study of various ways for developing customer...
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...Red Algal Blooms Coloring the Tides Raymond A Martin College of Central Florida Abstract There are large, toxic blooms of dinoflagellates that leave a red coloration in the water. This rouge discoloring has become known as a red tide. Red tides have many damaging effects on the coastal environment and the ecosystem of the seas. They occur naturally as far north as southern Alaska to date. This paper will discuss what a red tide is and some of its causes. It will also explore the environmental impacts as well as health risks associated with these large toxic blooms. Next, we’ll look at the economic effect and the sociological impact of a red tide. Lastly, we can examine what to do to protect yourself from its harmful effects. Red Tide/Red Algae Effects What is Red Tide? Harmful algal blooms, or HABs, occur when colonies of algae—simple plants that live in the sea and freshwater—grow out of control while producing toxic or harmful effects on people, fish, shellfish, marine mammals, and birds. The human illnesses caused by HABs, though rare, can be debilitating or even fatal. While many people call these blooms 'red tides,' scientists prefer the term harmful algal bloom. (NOAA 2012) Algal blooms, during which algae become so numerous that they discolor the coastal waters, visibly seen as reddish-brown. The algal bloom may also deplete oxygen in the waters and/or release toxins that may cause illness in humans and other animals. Species in the United States that release...
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...over the years. And now 30.3 ha of vines are being cultivated, all on the same single estate home vineyard. Tree Choirs also established cooperation by offering contract wine making for around 30 to 30 other small growers, both local and further afield. The Three Choirs single-estate is planted on well-drained sandstone soils, most of which enjoys a southerly aspect. The meso-climate of the vineyard is significant in both its warmth and low rainfall. As a result the approach is very much one of sustainable viticulture, however there is a range of techniques and opportunities that might help to make the winery even more sustainable. These tools will be presented in three parts (Vineyard, Winery and Infrastructure, which includes shop, hotel, restaurant) and discussed below, as well as the key points of the sustainability concept. “Sustainability is a state of dynamic equilibrium achieved by taking responsibility for balancing long term economic, environmental and social health for people, communities, and the world. Sustainability brings to light the connections between natural and human communities. Sustainability implies evolving the local and global civilization in a manner that makes sense socially, ecologically and economically....
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...UNIVERSITY OF LUZON Perez blvd.Dagupan City Business Policy and Staregy Henry Sy and John Gokongwei ( case study 3) Leader : Sheila Cerezo Assistant: Cyrel Jing Abaga Members: Monica Cabatin Stephen John Ramirez Belita Garcia Diana Rose Manangan Ma. Geneva Mapanao Karen Lamsen MarylleUngos We are aware that Robinsons and SM are popular shopping centers in the Philippines. These two companies are always compared, the founder of these are also compared. That is why we want to study about Henry Sy and John Go (kongwei was added to the suffix of his name which means “bright”). It’s because many business minded people and business related course of students like accountancy want to know what are the differences and similarities between the two business tycoons. We are interested of what kind of management they had and came up with this far. Many people question: what are the characteristics they had that made their success right now. One of the reasons why we want to study this article is to be able for us to determine among the two who is more successful. We also want to come up with their negative sides, to know their strength and weaknesses. And most of all, having this study will help us to get inspiration from Henry Sy and John Gokongwei to be applied in our future career as an Accountancy students today and CPA tomorrow. (1.) What makes some companies market leaders where others fail? 1. Henry Sy and John Gokongwei...
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...------------------------------------------------- ------------------------------------------------- LONDON CHURCHILL COLLEGE Programme: BTEC Higher National Diploma (HND) Hospitality Management Unit Number and Title: Customer Service Unit Level: QCF Level 4 (J/601/1790) Module Tutor: Areti Karali Email: a.karali@londoonchurchillcollege.co.uk Date Set: 03/10/2012 Learner’s name and statement of authenticity Learner’s Name: Martin Gonzalez Perez Learner’s ID: LCC 20123627 Date handed-in: 18/12/2012 I certify that the work submitted for this assignment is my own. Where the work of others has been used to support my work then credit has been acknowledged. Signature: ……………………. Date: 18/12/2012 Learner’s name and statement of authenticity Learner’s Name: Martin Gonzalez Perez Learner’s ID: LCC 20123627 Date handed-in: 18/12/2012 I certify that the work submitted for this assignment is my own. Where the work of others has been used to support my work then credit has been acknowledged. Signature: ……………………. Date: 18/12/2012 TABLE OF CONTENTS I. Introduction__________________________________________________________________________2 1. Customer service policies within business and service context_______________________________3 1.1 Discuss reasons for using customer service policies...
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