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The Team That Wasnt

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Submitted By bb11
Words 1207
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(Below are some example answers from the professor)
Test 1 - 2 Short Answer Essay Questions – 40% of test
Use the space below to answer the questions and use the back of the paper as needed. Answers should be concise, utilize proper spelling and grammar, and directly address the question.
A) (25%) In the case study "The Team that Wasn't" (copy attached) Randy (the Sales Manager) was proving to be a difficult team member. Using the Group Performance Model elements included in Organizational Context, Group Structure and Group Process terms, identify: a) 3 components of the model that were not being successful with Randy and explain your reason (rationale) and b) identify what the team leader could do about it (suggested solution) and your rationale. The Group Performance Model is also attached for your reference.
1) Problem and Rationale:
Lack of Leadership by Eric of Randy – Randy has taken advantage of Eric’s poor leadership by inserting himself in as the informal leader and through his disruptive behaviors and actions .Eric has not shown to be a good team leader – he has not led the establishment of objectives, norms, or decision making processes. More importantly he has not stepped in to resolve conflicts as they occur, instead allowing them to fester and build. Eric is the formal leader, he was named as the team leader, and so has the responsibility to manage the group and its dynamics.
Suggested Solution and Rationale:
Eric, the team leader, needs to become a leader – he needs to go back and re-look at group dynamics and team performance models and identify what needs to be done to lead this team back on track. He specifically needs to establish the leadership role with Randy – he should have a special meeting with him to establish their roles and position on the team, encourage Randy to share his brilliant ideas, and ask how he (Eric) as the team

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