...PASSENGER TERMINAL DESIGN Amedeo R. Odoni and Richard de Neufville Massachusetts Institute of Technology Abstract The standard procedures for sizing the spaces for passenger activities in airport terminals are unsatisfactory in that they easily lead to expensive errors. The essential difficulty lies in the nature of the process, and in particular with the several formulas which specify the area per passenger in different parts of the building. The process and these formulas are insensitive both to the variations in the operational characteristics of terminals and to the overall variability in the level and nature of the traffic. This paper presents practical procedures for incorporating stochastic considerations into terminal design, based both on theory and extensive experience internationally at major airports. The approach builds upon detailed consideration of the sequences of flows of the passengers, their likely dwell-time in each facility, and their psychological response to the configuration of the spaces. The overall objective is to create flexible designs that use space efficiently under the broad range of conditions that may prevail. It entails an iterative process of exploring the response of design options to different patterns of loads. This approach invites computerized models of the performance of terminals with spread-sheet like capability to answer what-if questions rapidly. PASSENGER TERMINAL DESIGN Amedeo R. Odoni and Richard de Neufville ...
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...However, there are certain ways of preventing and solving this social problem. It is impossible to stop the bullying all over the time but what we can aim for is the decrease in the rate of bullying amongst the students of schools and higher institutions. One of the most proven ways to heal the bully and the victim is by taking them to the counselors. The approach that the counselor can used are positive reinforcement, assertiveness training and modeling. Positive reinforcement is widely used and most successful of all the behavior modification techniques. Positive reinforcement involves providing a reward for positive behavior and the key to successful positive reinforcement is selecting a reinforcement that will indeed strengthen the desired behavior. In this case, the bully will be rewarding with something that him or her desire by behaving goods to others and the bully will eventually learn how to. The second approach that can be used is assertive training, this can be applied to the bully and victim. In assertiveness training, a person is free to express thought and feelings appropriately without feeling undue anxiety (Alberts and Emmous, 1982). This technique is helpful for timid clients and basically consists of counter conditioning their social anxiety and reinforcing their assertive behavior. The client and the therapist then begin rehearsing assertive situation and eventually the client is able to transfer the rehearsal to real situation. The victim will be able to report...
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...MARINE TERMINAL OPERATIONS (Resit) – February 2011 Section A Answer all Questions. Each item carries 1 mark. 1. Bulk grain usually loaded in this manner? a. b. c. d. 2. What is the rule-of-thumb for determining the storage capacity required at a crude-oil terminal? a. b. c. d. 3. using bucket elevators by port tower cranes in bags through a flexible spout twice the capacity of the largest ship four times the capacity of the largest ship six times the capacity of the largest ship eight times the capacity of the largest ship What is done with oil slops and oil-contaminated ballast? a. b. c. d. it is buried and allowed to decompose naturally using biological agents it is burnt off in very high-temperature furnaces that have very tight emission controls the oil is recovered and returned to the storage tanks the oil is recovered and used as a low-grade fuel 4. Whose responsibility is it to see that passengers have a favorable impression of a terminal? a. b. c. d. the marketing department terminal management customer service personnel all of the above Page 1 of 6 5. Approximately how many years ago did containerization become the primary method of transporting commercial cargoes? a. b. c. d. 6. Who has the primary responsibility to ensure that the company provides the services the customer requires? a. b. c. d. 7. row tier bay cell A port’s hinterland is the industrial districts in...
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...Installation, Operation and Maintenance Manual VLT® 6000 Series Adjustable Frequency Drive 12/01 Revision K 23-6108-00 Safety Guidelines ! DANGER 1. Rotating shafts and electrical equipment can be hazardous. Therefore, it is strongly recommended that all electrical work conform to National Electrical Code (NEC) and all local regulations. Installation, start-up and maintenance should be performed only by qualified personnel. Factory recommended procedures, included in this manual, should be followed. Always disconnect electrical power before working on the unit. 2. 3. 4. Warnings Against Unintended Start 1. Although shaft couplings or belt drives are generally not furnished by the manufacturer, rotating shafts, couplings and belts must be protected with securely mounted metal guards that are of sufficient thickness to provide protection against flying particles such as keys, bolts and coupling parts. Even when the motor is stopped, it should be considered “alive” as long as its controller is energized. Automatic circuits may start the motor at any time. Keep hands away from the output shaft until the motor has completely stopped and power is disconnected from the controller. Motor control equipment and electronic controls are connected to hazardous line voltages. When servicing drives and electronic controls, there will be exposed components at or above line potential. Extreme care should be taken to protect against shock. Stand on an insulating pad and make it a habit...
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...entered in to Operations, Management and Development Agreement (OMDA) on April 4, 2006 with the AAI. The initial term of the concession is 30 years extendable by a further 30 years Besides upgrading the existing terminals, DIAL has already commissioned a new runway 11-29 at IGI Airport on September 25, 2008. It has also inaugurated the new domestic departure terminal 1D (T1D) on 26th February, 2009. T1D will increase the capacity of domestic departures to 10 million passengers per annum. The new terminal has a modern 4 level in-line baggage handling system to eliminate baggage X-ray prior to check in, spacious security hold area with extensive F&B and retail facilities, special contact zone for passengers with special needs and baggage handling area on a separate level allowing greater space for passenger amenities. DIAL is also constructing an integrated passenger terminal (Terminal 3). The first phase of the airport is designed to handle 60 million passengers per annum (mppa). This phase will be completed by 31st March 2010 and will be fully operational before the Commonwealth Games. This development would form just the first phase of the airport expansion. In subsequent stages, the airport will be further developed with the increase in passenger demand and more terminals and runways would be added in a modular manner to form a U shaped complex with an ultimate design capacity of 100 million passengers per annum....
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...The Wild Frontier – Terminal Services In order to provide appropriate support in terms of software and applications for the new satellite offices there is a need to develop and deliver a comprehensive solution which also meets the support requirements of self-sufficiency for these locations. As a result the use of Terminal Services would be the most appropriate and efficient solution in order to deliver the necessary applications and services. The use of Terminal Services will require the servers which reside at the head office location – and where IT personnel are more readily available to provide and meet configuration and maintenance requirements – to support the hosting of multiple sessions from network-connected workstations at the satellite offices which will then provide users with the necessary applications and services which they need in order to fulfil their designated roles and responsibilities. This will not only provide an effective and efficient means of accessing the necessary services and applications which are required by each of the satellite offices and their users but will also provide an increased level of security through which information and data is maintained across the organization. With the removal of local storage and servers for example through the provision of Terminal Services to these locations would therefore negate the need for the following physical elements to be maintained at each site: * Application Servers * File Servers ...
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...is TSgt James and im going to be giving you an informational speech on the 2T2 Air Transportation career field. I will be talking to you about the Air Transportation career field (such as; passenger service and cargo processing), Airlift (such as; the users and our responsibilities), Rapid Global Mobility (such as; responding to a crisis and supporting a crisis), and Force Protection and counter chemical warfare (such as; passenger terminal security and decontaminating cargo). Let’s first take a look at the passenger service aspect of the Air Transportation career field. Passenger service agents review passenger travel authorizations for validity and accuracy. They check in passengers, process, schedule, transport, and escort passengers to and from the aircraft. They will establish procedures for passenger and aircraft clearance through international border clearance agencies. Review border clearance requirements and procedures for the US, its territories and possessions and foreign border clearance. Also, they will operate terminal security equipment, and conduct passenger and baggage security inspections. Passenger service is only one side of the air transportation career field. Now let’s look at the other side which is cargo processing. Cargo processors will ensure all cargo documentation, packaging, labeling and marking requirements, and all border clearance requirements have been met on all outbound missions. Next, they will determine quantity...
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...customer service, gaol achievements, etc. The movie selected for this paper is “The Terminal”, directed by Steven Spielberg. Itroduction: The Terminal is a soft comedy movie directed by Steven Spielberg, it revolves around an eastern European man (Victor Navorski) whose plans of visiting New York on achieving a small goal, were shattered because of the conditions that took place in his home country when he is en-route to New York. During his journey some rebel groups take over the government of his country, Krakozhia, and the newly formed ruling body is not recognized by the U.S. His passport was issued for a country, which during his upheaval ceased to exist officially. Unauthorized to leave JFK airport upon his arrival and unable to return home, Viktor finds himself exiled inside the terminal’s international lounge. Though Customs and Borders protection head at the JFK airport, Frank Dixon sees Viktor as an annoying bureaucratic glitch, other airport employees come to see him as a welcome, if unofficial, addition to their members. Dixon tries to get rid of Viktor from the airport, and hints at escaping through the doors when the guards change their shifts, but Viktor is reluctant to do that and he wants to leave the airport and step outside only when he is officially given the admission to the U.S. Dixon, who desperately waits for his own promotion wants the removal of Viktor from the terminal by any means and wants his exit from the airport and get Viktor arrested and then...
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...large, mostly empty room. The emptiness of the huge building was surprising, and had a bit of an eerie feeling. “Well, at least the lines aren’t long” I thought. Check in was easy enough, handing my I.D to the lady behind the counter. With a big smile she handed me my boarding pass, and wished me a safe flight. Going through security didn’t take long. I had heard that I would have to take off my shoes, but I hadn’t thought about my belt. After taking a minute to re-dress myself after the security check point, I looked down at my ticket and headed to the terminal. Finding the terminal gate was also easy, we appeared to be the only flight scheduled that time and for that side of the airport. I found a seat, close to the window and sat down. As the clock ticked closer and closer to the departure time I could feel my nerves rise. Then, the airplane appeared right outside the window. It quietly and slowly taxied up to the terminal and the hallway attached itself to the side of the plane. “Well, this is it, here we go” I thought. The intercom came on and they started calling sections to board. I was in the last group to board the plane. Entering the airplane I remember thinking how small it was. The pathway was pretty narrow, and only two rows of seats. I...
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...and benchmarking Information controls could provide the managers with accurate information about the problems that the passengers face and have a clear idea about the occurring events and deviations in the Terminal. Customer interaction is crucial in this case because the satisfaction of the passengers with the quality of the services provided is the best indicator for the managers to estimate the effectiveness of the organization and to improve the actual performance. Benchmarking which is searching the best practices among competitors or non competitors could have helped the managers to choose better equipment and prevent problems such as understaffing or lack of communication. 3) British Airways ‘controls have been more effective with: Better and more realistic tests could have prevented the under-staffed teams. Communication with the passengers and especially the inexperienced ones could have limited this chaos and limit their disruption. More realistic and harder tests could have shown the problems in the luggage belt system and the baggage system. 4) Information control could provide the managers with accurate information about the problems that the passengers face and have a clear idea about the occurring events and deviations in the Terminal. Customer interaction is crucial in this case because the satisfaction of the passengers with the quality of the services...
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...AGENT COPY WEB CHECK-IN Name MR HARSHAD MANGESH MALONDKAR From Pune To Delhi Eticket 5892114728491 FFP Number 9W152103346 Flight No. 9W 796 Boarding Time 1435 PNR DDWORB FFP Tier Blue Plus Date 24 JUL 14 Class X Seat 20D SEQ No. 00010 Time 1520 Name MR HARSHAD MANGESH MALONDKAR From/To PNQ/DEL Date 24 JUL 14 Flight 9W 796 Time 1520 Class X Seat 20D Seq 00010 THE BOARDING GATE WILL CLOSE 25 MINUTES BEFORE DEPARTURE. Frisking of person and checking of hand baggage is mandatory for all. Passengers are requested to co-operate with the Security Staff. Please check your final gate number on the terminal display at the airport. ---------------------------------------------------------------------------- cut here ------------------------------------------------------------------------------- CUSTOMER COPY ● For International flights please proceed to the check-in area with print-outs of the Agent and Customer copy, no later than 60 minutes prior to departure to exchange this copy for a manual boarding pass. ● You will have to present the boarding pass printout to the security and our Jet Airways Customer Service Executive as you board the aircraft. ● If you have any check-in baggage, please present your bags along with a valid photo ID to our airport check-in counter well in advance of your boarding time. ● Once you have checked in or you have printed your boarding pass you will not be able to make any changes to your check-in status online on our website. ● For any changes to...
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...Rank in the industry as to profitability, liquidity, and solvency 5. Finance organizational structure and composition 6. Treasury department’s role, function, and delimitation of authority 7. Set qualification standards in the appointment or designation of a treasury manager 8. Treasury manager’s duties and responsibilities 9. Usual management practices that a corporate treasurer undertakes to ensure the company’s profitability 10. How does the treasury manager contribute towards the company’s growth 11. What are the common problems that the treasury manager encounters and how he resolves them? As such, the data and information that you may possibly disclose to us will be utilized in compliance with the terminal requirement of our currently being undertaken subject entitled TREASURY MANAGEMENT. Rest assured that all of your response to the aforesaid queries and other concerns will be used for academic purposes only, and shall be treated with strict confidentiality. It is our hope that the foregoing will merit your kind approval and due consideration. Thank you. Very truly yours, _________________________...
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...Beginner's Guide To The Bloomberg Terminal: Introduction Filed Under » Fundamental Analysis, Investment, Technical Analysis, Trading Systems Welcome to the Beginner's Guide to Bloomberg. This portion of the guide is aimed at new Bloomberg users, and will provide an overview of how to use a Bloomberg terminal. If you are a more experienced user, or if after reading this guide you want to go into more detail on Bloomberg's capabilities, please be on the lookout for the Advanced Guide to Bloomberg which will soon follow. (For more, see Day Trading Strategies For Beginners.) In this Basic Guide, we will examine how to sign up for, install and access Bloomberg. We will then go on to covering basic navigation on the Bloomberg system. Navigating Bloomberg is somewhat unique in that the system uses a special keyboard with some keys that are different from those found on a "normal" keyboard. Therefore, the navigation section of this guide will be important to newcomers. After gaining a working knowledge of these basics, in chapter four we will then move on to discuss some of the market and news monitor functions that are available on Bloomberg. Chapter five will focus on the basics of analyzing securities on Bloomberg. Advanced functionality in this area will be covered in the Advanced Guide; in this Basic Guide we will focus more closely on the types of analysis that Bloomberg allows users to perform. Finally, chapter six will provide some tips and tricks for navigating Bloomberg...
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...INTRODUCTION Defining Strategic Planning - Overview Strategic management can be defined as the art and science of formulating, implementing, and evaluating cross-functional decisions that enable an organization to achieve its objectives. As this definition implies, strategic management focuses on integrating management, marketing, finance/accounting, production/operations, research and development, and information systems to achieve organizational success. The term strategic management in this text is used synonymously with the term strategic planning. The latter term is more often used in the business world, whereas the former is often used in academia. Sometimes the term strategic management is used to refer to strategy formulation, implementation, and evaluation, with strategic planning referring only to strategy formulation. The purpose of strategic management is to exploit and create new and different opportunities for tomorrow; long-range planning, in contrast, tries to optimize for tomorrow the trends of today. Strategic management can also be termed as a bundle of decisions and actions which a manager should undertake and one that can decide the results of a firm’s performance. A manager must have a thorough knowledge and analysis of the general and competitive organizational environment in order to make the right decisions. The management should conduct a SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats). They should make out the possible utilization...
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...Prison Terminal is a short documentary film directed by Edgar Barens. It was nominated for the Oscar in 2014 for the category of short subject documentaries. The documentary chronicles the hospice care unit at the Iowa State Penitentiary, a program run by inmates for inmates that is funded entirely by private donations. The film looks at the aging population in American prisons and tells the story of Jack Hall, a terminally ill world war two veteran serving a life sentence for murder at the Iowa State Penitentiary. He resides in an on premise hospice unit staffed in part by fellow prisoners. Edgar Barens’s idea for this documentary was shaped by a film he did for the Open Society Institute in 1999 on prison hospices. He spent two weeks at the State Penitentiary in Louisiana to make the Louisiana documentary. Even though the first documentary has now become a virtual training tool for prisons nationwide, Barens felt that he had “shortchanged” the topic because it felt “too rushed”. On hearing about the hospice program at Fort Madison, Barens approached them for a more detailed film. For Prison Terminal, Edgar lived in a basement across the prison for six months and talks about his experience- the fine line between putting down the camera as a film maker and becoming a hospice volunteer for the people he was shooting. End of life care is a difficult conversation to have. Surprisingly a lot of physicians today are still not trained to have this conversation in the gentlest of...
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