1. Do you think Laura is justified in her responses to her organization’s culture? Why or why not?

Laura has been described her workplace atmosphere as cold and full of haters and that response was base on the environment she came from but she shouldn’t mention the name of her senior manager because its unprofessional. Thus, I think Laura is justified in some responses than another.

2. Do you think Laura’s strategic use and display of emotions serve to protect her?

Yes and No. Yes because the managers in her workplace don’t like workers to show their emotions, Thus, the only way to survive in that kind of environment is by displaying emotions, which are not really felt by her. By doing this, she will protect her job and satisfied the managers in the short run.

For the long run, my answer will be no. Hold the emotions for a long time will made a brusher and make her explode, which will affect her work performance and the relationship with the people who work their, that will not satisfies the managers need.

3. Assuming that Laura’s description is accurate? How would you react to the organization’s culture?

This kind of organization’s culture is having e negative effect on the people who work in it. Management with these characteristics does not care about retaining their employee. Using this kind of tactics-fear tactics- will make the work less productive and make them doing as little as they can just to stay under the radar, also made them unfaithful to their work.

So If Laura’s description is accurate; I will hold my emotions and do the job as it should be till I found other job with positive environment and friendly managers because the reason of productivity is to love what you doing.

4. What can Laura’s company do to change its emotional climate?

Laura’s company should increases Social activities in their company to show it was friendly workplace to work. Managers should not ignore co-workers and employees emotions and assign other behavior as if it were completely rational. Managers who understand the role of emotions and moods will significantly improve their ability to explain and predict their co-workers and employees behavior.