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Town of Eden Bay

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The Town of Eden Bay

Eden Bay is a medium-sized municipality that owns and maintains a fleet of vehicles. It has grown rapidly, just like the demand for town services. The town currently owns 90 vehicles including police cars, sanitation trucks, fire trucks, and other vehicles assigned to town employees, which the town's equipment department maintains. The maintenance budget has risen sharply, and they are wondering whether the town should continue to perform its own maintenance or outsource it to private firms.
Dawn, the IT manager, says that she was told that Eden Bay had a computerized information system for vehicle maintenance. But what she found was a spreadsheet designed by a part time employee as a quick answer to a complex problem. She wants to develop a proposal for a new system called RAVE, which stands for Repair Analysis for Vehicular Equipment.

1) Having a strategic plan is very important because it helps The Town of Eden Bay to provide direction and focus for all employees. The Town of Eden Bay has many workers that are all determined to succeed, but without having a strategic plan set in place, as well as a clear mission statement the employees are becoming frustrated. Some of the workers have mentioned that they work off a budget from year to year without any sight of a long-term plan set in place. This will surely add to their frustration and prevent the town from setting and reaching its desired long-term goals.

Mission Statement: “To provide clean, well-maintained vehicles to all agencies and departments of The Town of Eden Bay for use of employees traveling on town business. To ensure the efficient use of town-owne+d vehicles and resources to provide safe, cost-effective transportation for employees while performing their official duties. “

2) The Maintenance Department’s SWOT Analysis

a. Possible Strengths:
Dedicated

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