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Training and Development

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Submitted By kemon
Words 3197
Pages 13
HR 512
Training
Training on Sexual Harassment
Carolyn P Garrity

November 21th, 2012

Sanjoy Barman
Md. Kamrul Ahsan Emon
Rafsan Kabir

Confederation College
Contents
Introduction 3
Training Need Analysis 4
Tool Design: 4
Effective use of tools: 4
Survey on Sexual Harassment 5
Report of findings: 7
TRAINING PROPOSAL 12
1. Title of Training Proposal: Avoid Sexual Harassment at Your Workplace. 12
2. Sector: 12
3. Brief Description of Training 12
3.1 Training Objective: 13
Participants will learn: 13
TRAINING DESIGN 14
4. Details of Training Design: 14
4.1Proposed Date and Duration of Training 14
4.2 Course Outline: 15
I. Understand and reinforce the need for sexual harassment training 15
II. Identify and legally define discrimination and harassment 15
III. Prevent harassment and discrimination 15
IV. Understand different gender and cultural communication methods 16
V. Active and respectful communication skills 16
VI. Case study application, course review and examination 16
4.3 Training Output: 17
4.3 Methodology: 17
Return on Investment 18
Target Group 18
Training Costs 19
Training Plan 20
Name and Designation of Officer to be contacted for details: 23
Bibliography 24
Appendix 25

Introduction
Training helps the organization to identify the effectiveness of training. It indicates the performance required for the employees to perform the job. Training plays an important role to develop the skills and performance of the employee by increasing their knowledge, provide guidelines to perform the job in a better way. A need of training measure the gap between the actual performance of employee and the required performance required to perform the job.
Communication plays an important role to eliminate harassment at workplace. There is less chance of misunderstanding and miscommunication between the employees if they have a better communication with each other. Sometime people harass someone without even knowing. But it creates a negative impact on employee performance and peer relations.
This training has been developed for the HR student of Confederation College, because students those who are graduating from the Human Resource field they need to know about this clause before entering to their work place. From this training trainees would be able to identify which areas of harassment needs to be understood and identified so that trainees can provide a proper response after the training program. This training will also help them to understand how to deal with harassment issues and developing policies regarding harassment issues.

Training Need Analysis
Training needs analysis is a systematic process of understanding training requirements. It is conducted at three stages - at the level of organisation, individual and the job, each of which is called as the organisational, individual and job analysis. We have selected Individual assessment tools for the student of Confederation College, specially our classmates.
Individual assessment analyzes how well an individual is determines the individual's capacity to do new or different work. Individual assessment provides information on specific filed of training and what kind of training should be suitable for the individual.
Tool Design:
We used the survey method to collect the data to provide information for the needs analysis of the training. We developed a survey questioner consist of ten questions related with sexual harassment. This survey gives us a detail understanding about people’s knowledge about sexual harassment issues and the process to deal with it. We give this questioner to our classmates and staffs of Confederation College (Library, SUCCI, and International Office).
Effective use of tools: We used multiple choice (yes/no) answers and we also provide a comment section. The students and staffs of Confederation College can give their comments on the questions while providing their answer. The feedback from the questioner will be very effective for us to determine the necessary of the training on sexual harassment. The survey was done with twenty peoples who are students and staffs of Confederation College. The sample questioner is given below. We have attached the surveys at the appendix.

Survey on Sexual Harassment
HR Associates, Thunder Bay
Please take a few moments to complete this brief survey. Your answers will help to determine the content of a training session to address cultural diversity in the workplace with a focus on harassment. Thank you for your time.
1) Do you understand sexual harassment?
Yes/No
Comments: _________________________________________________________
2) Have you ever faced any harassment at school or workplace?
Yes/No
Comments: _________________________________________________________
3) Do you know which law is related with sexual harassment?
Yes/No
Comments: _________________________________________________________
4) Have you ever attended any training session related with harassment issues?
Yes/No
Comments: _________________________________________________________
5) Do you think training on harassment needs to be included in the orientation or training of an organization?
Yes/No
Comments: __________________________________________________________________

6) Do you prefer to report any harassment issues to the management?
Yes/No
Comments: ___________________________________________________________________
7) Do you know about the procedure of reporting harassment at school/work?
Yes/No
Comments: _________________________________________________________
8) David repeatedly asks Hanna for a date. She refuses each time and tells him that she has a boyfriend, yet he persists. She clearly indicates that she is not interested. “Come on,” continues David.
“Are you saying I have absolutely no chance?”
...........“I’d say there is a 99.999% chance that you and I will never get together,” she says.
...........“So, there’s still a chance!” he announces.
Is this sexual harassment?
Yes/No
Comments: _________________________________________________________
9) Do you know about the “Human Rights Act” or “The Employment Standard Act”?
Yes/No
Comments: _________________________________________________________
10) What kind of training method do you prefer while participating in a training session?
(a) Classroom (b) Online (c) Training Manuals (d) other_____________________

Comments: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Report of findings:
We are going to discuss every question on the survey and discuss the response from the students and staffs of Confederation College. As we discussed before that the survey was done with 20 peoples.
1) What do you understand sexual harassment? The response was positive from all the respondents. People know the concept of sexual harassment.
2) Have you ever faced any harassment at school or workplace? The response was quite surprising, 30% of the respondents faced sexual harassment in work or school, according to them most of the sexual harassment was verbal. Fortunately none of them face assault. The rest 70% did not face any sexual harassment in work or school.
3) Do you know which law is related with sexual harassment? All the respondents know about sexual harassment but they do not know what laws are related with sexual harassment. The Human Rights Act and Occupational Health and Safety Act in Ontario are related with sexual harassment. This training will be helpful for the students and staffs of Confederation College to understand the laws and policies associated with sexual harassment.

4) Have you ever attended any training session related with harassment issues? Fifty percent of the respondents attended training related with harassment issues. We assume that they get this training while start working in an organization. Every organization has policies dealing with harassment issues (it is required by the ministry of labour, Ontario). This training program will be beneficial for the employees because the training deals with extensive details about sexual harassment.
5) Do you think training on harassment needs to be included in the orientation or training of an organization?
All the respondents think that training on harassment needs to be included in the orientation or the training programs.
6) Do you prefer to report any harassment issues to the management? Any harassment issues need to be reported to management. Most of the time harassment issues are not reported to the management. Five percent of our respondents do not agree to report to management. This training will give information about the process of dealing with harassment issues.
7) Do you know about the procedure of reporting harassment at school/work? According from the previous question majority of the respondents is willing to report for the harassment issue however which noticeable that only 50% of the respondents do not know the procedure how to report harassment issue at school/work.
8) Is this sexual harassment? Majority of the respondents responded that this case is related with the harassment issue.

9) Do you know about the “Human Rights Act” or “The Employment Standard Act”? It is really a positive sign that 75% of the respondents know about the terms “Human Rights Act” and Employee standard act. But it does not indicate that they have detail understanding about the laws. This training program is going to help them to understand the laws related with sexual harassment.

10) What kind of training method do you prefer while participating in a training session? More than 50% of the respondents prefer classroom as a method of training season, some of them prefer both class room and online training method. Our training program is designed in providing training on class room (lecture), online access, and training manuals (details about the topic related with training). So it will be beneficial for trainees to adopt the concepts of training as we use several training methods.

TRAINING PROPOSAL
This training program is developed by HR Associates, out highly qualified consultants design the training program in a way that will be easily understandable, related with the laws and policies. Attending this training program is not a cost it is an investment. After attending the training the attendee will have detail understanding about harassment, sexual harassment, what is the acceptable behaviour, the policy to deal with sexual harassment. This training will reduce the harassment events and reduce legal cost dealing with harassment. So, attending this training will be a win-win approach for both employees and organization.
1. Title of Training Proposal: Avoid Sexual Harassment at Your Workplace.
2. Sector: Our training will help employees to learn and apply the important skills of handling sexual harassment issues and complaints. This influence on training thoroughly addresses the elements of how to prevent unacceptable behaviour. The class includes a detailed overview of what sexual harassment is, explains legal definitions, discusses sexual harassment prevention, and shows how to handle sexual harassment complaints and maintain a positive work environment. 3. Brief Description of Training
Sexual harassment can be defined by any unwanted sexual attention or unwanted behaviour of a sexual nature. This does not mean the person perpetrating the act must physically touch you. It can be verbal or physical. Behaviours may range from very mild to very serious. It is illegal in almost all countries and can harm the victim in a psychological as well as physical nature.
3.1 Training Objective:
The objective of the training is to give a detail understanding to employees about harassment issues and the process to deal with it. This training is very cost effective for students. The future HR Professionals will have an in-depth knowledge about harassment issues especially sexual harassment, the laws associated with harassment issues, the development of policies for dealing with harassment.
Participants will learn:
• Improve productivity by providing a more comfortable working climate.
• Communicate more professionally and effectively with co-workers.
• Reduce the instances of being misunderstood or misrepresented.
• Reduce the exposure to employment and labour law claims by documenting sexual harassment training.
• Deal with cultural, generational, religious and other differences more sensitively.
• Learn communication skills that can eradicate harassment and discrimination before it begins.
• Address the most common causes of harassment and disrespect
• Increase the employee's understanding of their responsibilities and expectations of behaviour.
• Identify and avoid risky work place conduct
• Reinforce your company's anti-harassment and discrimination policies. TRAINING DESIGN
4. Details of Training Design:
4.1Proposed Date and Duration of Training

Date 22nd November, 2012
Venue Lecture Theatre: Room 265
Shuniha Building, Confederation College, Thunder Bay, ON, Canada
Time Morning Session
8:30-12:30
After Launch
1:00-5:00

4.2 Course Outline: Preventing Sexual Harassment Training Course Outline:
I. Understand and reinforce the need for sexual harassment training
1. Sexual harassment fact and figures
2. Recent important court cases
3. Identify the importance of sexual harassment training
4. Develop and present course goals and objectives
5. Participate in a sexual harassment IQ quiz
6. Identify when and why the employer may be liable
7. Understand where and why the individual supervisor may be liable
II. Identify and legally define discrimination and harassment
1. Define and explain sexual discrimination
2. Define and explain sexual harassment
3. Define and explain pregnancy discrimination
4. Define and explain quid pro quo sexual harassment
5. Define and explain hostile environment harassment
6. Participate in an exercise to identify 10 different patterns of harassment
III. Prevent harassment and discrimination
1. Communicate and review company anti-harassment policies and procedures
2. Learn the steps necessary to establish the correct workplace environment
3. Learn how to legally and safely investigate sexual harassment complaints
4. Learn what is required to protect against retaliation for filing a sexual harassment complaint
5. Identifying where the employer may be liable
IV. Understand different gender and cultural communication methods
1. Identify and examine differences in Content, Style and Structure
2. Compare & contrast the strengths/weaknesses of different communication methods
3. See how humour can be perceived differently
4. Overcoming the most common stereotypes
5. Environmental differences between genders
V. Active and respectful communication skills
1. Active listening
2. Words and phrases that appear disrespectful
3. Courteous and respectful words and phrases proper for business communication
4. Courteous and respectful behaviour in office and business settings
VI. Case study application, course review and examination
1. Participate and correctly resolve 3 real-life sexual harassment case study applications
2. Participate in a comprehensive course review
3. Complete a comprehensive preventing sexual harassment examination
4.3 Training Output:
• Training Certification will be provided
• Online resources (News and Laws related with harassment issues).
• Networking (Facebook groups, Linkedin, Watercooler)
4.3 Methodology:
• Class room
• Audio/ Video
• Lecture
• Handout
• Manual

Return on Investment

Our training fee is $150 only (per person). This training is very informative and related with practical job aspect. So, attending this training program will be beneficial for both employees and organization. The employee will be benefitted because they will know their rights and the process of dealing with harassment issues. The organization will be benefitted because they will face less harassment issues at work as employees are well aware and it will also reduce their legal cost because number of grievance and cases will decrease eventually.

Target Group

This training is mainly designed for potential HR Professionals (students) of Confederation College. This training program will be helpful to develop detail understanding about harassment issues, laws related with it and the process of dealing with these kinds of problems. The training fee is very low compare to other professional training programs.

Training Costs
Sector Type of Cost Estimated Cost Total Cost
Instructor Fees Per hour $20 $180 X 2 person $360
Venue Fees One day $400 $400
Refreshment Fees Breakfast $150 Lunch $200 Tea/ Coffee/ Pop $50 $400
Training Materials Handouts & printouts
File
Paper/Panicle $120
$20
$10 $150
Certification Fees Printing cost $15 ($15 X 20) $300
Travel Allowance Per person $400 ($400 X 2) $800
Other Fees - - $140
Total fees $2550

Training Plan

Morning Session (Part- 1)
Time: 8:30am to 10:00am
Content • Ice breaking session
• Survey
• Introduction to HR Associates
• Why do you need training?
• Introduction to Harassment
• Sexual Harassment
• Example of Sexual Harassment
• The Effect of Sexual Harassment
Description • Harassment issues
• Sexual harassment
• Small introduction about HR Associates and the mission, vision and goal of the organization.
• A short video about real harassment issues in workplace.
• What is harassment?
• Definition
• Laws related to harassment?
• Different types of harassment?
• Definition, law related with sexual harassment
• Short video about a conversation between two employees
• A brief description about the effect of sexual harassment: low productivity, loss of job, loss of carrier
Follow Up • Evaluate the knowledge of the students about harassment and sexual harassment
• Strategy of HR Associates, methods of training.
• Videos about Harassment
• Questioner session for the student
• Effectiveness of the harassment issues
• Discussion about critical issues
• Clear concept about sexual harassment
• Impact of sexual harassment
Presenter Md. Kamrul Ahsan Emon, Md. Rafsan Kabir
Tea/ Coffee/ Pop Break
10:00 am to 10:20 am
Morning Session (Part- 2)
Time: 10:30am to 12:00am
Content • Case study
• Video Presentation
• Feedback of Case study
• Employers responsibilities
• How to report any kind of harassment issues to the management?
• Whom and how to report?
• “Human Rights Act” and “The Employment Act”
• Benefit of Sexual harassment Training
• Test
• Evaluation of the Training
• Certification of the Training
Description • Different situations of sexual harassment
• Types of sexual harassment
• Identification of Harassment
• Harassment case study
• Video presentation about types of sexual harassment
• Feedback from case study
• Employers responsibilities
• Reporting method, proper way, whom to report
• Providing the knowledge of “Human Rights ACT” and “The Employment Act”
• Labour law, Safety measurement
• Finally taking a test from the Training program
• Evaluation of the test
• Certification provided after test
Presenter • Md. Kamrul Hasan Emon, Sanjoy Barman

Name and Designation of Officer to be contacted for details:

______________________________________
Md. Kamrul Hasan Emon
Designation: Head of the Training
E-mail: kemon@confederationc.on.ca
Contact No: 807-355-0166
______________________________________
Md. Rafsan Kabir
Designation: Head of Organizational Development
E-mail: rkabir@confederationc.on.ca
Contact No: 807-355-3673
______________________________________
Sanjoy Barman
Designation: Head of Human Resources
E-mail: sbarman@confederationc.on.ca
Contact No: 647-964-9569

Bibliography

http://www.uwo.ca/equity/discrimination/definitions.htm

Appendix

Meeting Minutes

Date Time Activities Member Present Task assigned Due Dates Status
Oct 20th , 2012 2:00 Selection the topic: Harassment issue in organization Emon
Rafsan
Sanjoy Information gathering, and selecting the toolds Oct 21th Achievement
Oct 21th 3:00 Designing tools : Questionnaires format Emon
Rafsan
Sanjoy Perform the survey to gather results Oct 27th Achieved
Oct 27th 2:30 Analysis of the survey, designing the sells program, general description of training, selecting the evaluation method. Emon
Rafsan
Sanjoy Evaluation method analysis, Benefits of Training, Oct 28th Achieved
Oct 28th 12:00 Discussion about Targeted people, cost estimation and summarized, sale ability defining Emon
Rafsan
Sanjoy Defining target people to sale the training, estimate the actual cost for this training Nov 2nd Achieved
Nov 2nd 5:30 Defining objective, Performance specification ad identification, Training plan. Emon
Rafsan
Sanjoy Identification of training plan and method. Nov 3rd Critical, need time
Nov 3rd 12:30 Method of training, identification of responsibilities & materials, if any agenda. Emon
Rafsan
Sanjoy Training responsibilities, methods, agenda. Nov 4th To be continued
Nov 4th 3:00 Gathering information for sorting, modifications, etc Emon
Rafsan
Sanjoy Review all past works Nov 9th To be continue
Nov 9th 6:00 Prepare presentation Emon
Rafsan
Sanjoy Review work Nov 10th To be continued
Nov 10th 3:00 Presentation work Emon
Rafsan
Sanjoy Review Nov 11th To be continued
Nov 11th 2:30 Presentation work Emon
Rafsan
Sanjoy Review Nov 12th To be continued
Nov 12th 3:00 Review Emon
Rafsan
Sanjoy Review Nov 18th Finalizing
Nov 18th 3:30 Video editing, video adding to the presentation Emon
Rafsan
Sanjoy Continued Nov 19th Finalizing
Nov 19th 6:30 Video editing, video adding to the presentation Emon
Rafsan
Sanjoy Continued Nov 20th Finalizing
Nov 20th 5:30 Finalizing the presentation Emon
Rafsan
Sanjoy Achieved Good luck for 21st Nov

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...Training and Development Paper HCS/341 Training and Development Paper Introduction The most crucial aspect for the accomplishment of an association is the capacity of the people it recruits. In today’s world where huge technological, political, social, and economical shifts transpire, associations have to be able to deal with these shifts efficiently. The altering strength of competition, both domestic and global, forces companies to innovate and utilize their assets in the most competent way achievable in order to stay competitive. This new condition does not only compel associations but also their people to transform. Existing and prospective workers have to be conscious of the new technological and socio-economical standing in order to be proficient to perform well. The best way that associations can make sure this awareness is by utilizing schooling and development. “Development and training are vital to associations because they offer the expertise both now and in the upcoming. Jointly, retraining and training guarantee the expertise and staff dedication required for high quality products and services and therefore, competitiveness and endurance”. What is training and development? As I. L. Goldstein and P. Gilliam stated: “Worker development and training is an effort to improve upcoming worker performance by increasing an employee’s capability to perform”. There are a range of motivations why training is required...

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Training and Development

...Training and Development- IndianOil _______________________________________________________________________ _ TRAINING AND DEVELOPMENT Introduction Every organization needs to have well trained and experienced people to perform the activities that have to be done. Training is a process of learning a sequence of programmed behaviour. It is application of knowledge. It gives people an awareness of the rules and procedures their current job and prepare them for an intended job. Development is a related process. It covers not only those activities which improve job performance, but also which bring about the growth of the personality; their potential capabilities so that they become not only good employees but better men and women. In organizational terms, it is intended to equip person to earn promotions and hold greater responsibility. to guide their behaviour. It attempts to improve their performance on Training a person for a bigger and higher job is development. And this may well include not only imparting specific skills and knowledge but also inculcating certain personality and mental attitudes. As the jobs become more complex, the importance of employee development also increases. In a rapidly changing society, employee training and development are not only an activity that is desirable but also an activity that an organization must commit resources to if it is to maintain a viable and knowledgeable work force. © A 1 help individuals in the progress towards...

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Training & Development

...1. Introduction: Training can be introduced simply as a process of assisting a person for enhancing his efficiency and effectiveness to a particular work area by getting more knowledge and practices. Also training is important to establish specific skills, abilities and knowledge to an employee. For an organization, training and development are important as well as organizational growth, because the organizational growth and profit are also dependent on the training. But the training is not a core of organizational development. It is a function of the organizational development. Training is different form education; particularly formal education. The education is concerned mainly with enhancement of knowledge, but the aims of training are increasing knowledge while changing attitudes and competences in good manner. Basically the education is formulated within the framework and to syllabus, but the training is not formed in to the frame and as well as syllabus. It may differ from one employee to another, one group to another, even the group in the same class. The reason for that can be mentioned as difference of attitudes and skills from one person to another. Even the situation is that, after good training program, all different type skilled one group of employees can get in to similar capacity, similar skilled group. That is an advantage of the trainings. In the field of Human Resources Management, Training and Development is the field concern with...

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Training and Development

...TRAINING MEANING OF Training Training is the act of increasing the knowledge and skills of an employee for doing a particular job. Training is a short-term educational process and utilizing a systematic and organized procedure by which employees learn technical knowledge and skills for a definite purpose. Importance of Training The importance of training and development to a larger extent depends on human resource development. Training is most important technique of human resource development. Training develops human skills and efficiency. Trained employees would be a valuable asset to an organization. Organizational efficiency, productivity, progress and development to a greater extent depend on training. Organizational objectives like viability, stability and growth can also be achieved through training. Human potential represents the greatest asset of any organization. Human potential, however, can only be considered an asset if it is consistently developed. Training and development are vital functions for any organization. The purpose of training is to impart knowledge and skills necessary to effectively fulfil the everyday operations of the organization. The purpose of development, on the other hand, is to enhance the use of the organization’s untapped, human potential. Increased productivity is directly related to the development of the organization’s untapped, human potential. Many organizations unwittingly spend a lot of money on training while ignoring development;...

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Training and Development

...PROPOSAL TOPIC: THE EFFECTS OF TRAINING AND DEVELOPMENT ON THE PERFORMANCE OF KOFORIDUA POLYTECHNIC STAFF GEORGE ASANTE EDUAH (SB/DHR/13/0020) MBA HUMAN RESOURCE MANAGEMENT 1.1 Background of the Study The Workers or Employees working in or for an organization are now being considered as ‘human assets’ even though different terms like ‘staff’, ‘manpower’, ‘personnel’, etc. are still in currency. The emerging trend is to treat them as ‘human assets’ or ‘human resources’. The success of any organization depends on appropriate use of human assets available in the organization. All other assets could only be supplementary to human assets. Towards augmenting the human resources and to cope with changes – both internal and external, the organization has to concentrate necessarily on developing the ability, wisdom and skills of its workforce. Again employees are said to be the most valuable assets in an organization, and that an organization is only as good as its people. Only through them can organizations achieve their objectives. It is therefore important that employees possess the necessary skills, knowledge and abilities (SKAs) in order that organizations achieve their goals and remain competitive and successful. A formal approach for organizations to update employees’ acquisition of job-related SKAs is by training. From a human capital theory perspective, training is investment rather than consumption. Research claimed that training is an important factor that could...

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