...material is presented. Evaluation of this project is focused on how to improve the actual instruction material and how to better teach the learners. The evaluation of the audience or learners is necessary to determine how affective the material is being understood and how the learners feel about how the material is presented. Evaluation can bridge the gap between how the instructor assumes or believes the material is coming across, and how the learners are actual grasping the material. In addition, learners that take the course or are administered the instruction can provide necessary unbiased feedback about how the information...
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...An Effective Training Evaluation Plan Tasha R Evans M3: Assignment 2 Argosy University Executive Summary The purpose of this report is to provide information as to why our training department is an essential component to our company, Davenport & Associates, Inc. with the need to cut company cost. This report has considered ways to improve the skill and performance of each employee, due to the advancement of technology. Introduction Davenport & Associates, Inc. is a private nursing staffing agency specializing in matching and placing qualified nurses with the best employers. Davenport & Associates, Inc. is a highly respectable company serving customers throughout the United States. Within the next 12 months, Davenport & Associates, Inc. plans to expand business internationally. With the demands of new clients, quality training courses and training of staff is very crucial to this organization. This report was created to provide information as to why our training department is essential to our company Davenport & Associates while having to cut company cost. We first have to ask ourselves if there are required skills being put to use within the company. The reason for the need to train each employee is due to the advancement in technology, and also improving performance. These two essential attributes would be a major benefit for the employee, as well as the company. While gathering information, it is important to ensure that each employee...
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... * Proof of insurance * Proof of clean driving record Training Evaluation Strategies Now, that we have reviewed the training methods we also have to assess and evaluate the effectiveness of the training. Accoriding to Cascio (2013), evaluation is a twofold process that involves (1) establishing indicators of success in training, as well as on the job, and (2) determining exactly what job-related changes have occurred as a result of the training.” Effective evaluation not only happens at the conclusion of the training, but it happens before training, during training, and after training. The recommended evaluation strategy for Landslide Limousines would be Kirkpatrick’s Four-Level Model of Evaluation. ("Ensure Your Training Is Effective", 2014). 1. Reaction – What does the learner feel about the training? 2. Learning – What facts or knowledge did the learner gain? 3. Behavior – What skills did the learner develop; what new information is the learner using on the job? 4. Results – What results occurred? Did the learner apply the new skills to the necessary tasks in the organization and, if so, what results were achieved. Reaction. This first level evaluates how well the trainees liked the training session. This level gives trainees the opportunity to give feedback to the trainer on the pros and cons of the session. Here are some strategic ways in collecting this feedback: * Observe trainings to acquire your own perception of their reception * Obtain...
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...Gung Ho Training in Organization Need Assessment, Development, and Evaluation Peer Shmelzer-Moratin MGMT 3441 HPU Term 2 2012 Gung Ho is a 1986 Ron Howard comedy film, released by Paramount Pictures, and starring Michael Keaton and Gedde Watanabe. The film's story portrayed the takeover of an American car plant by a Japanese corporation. While it might seem like just another fun movie to watch on a Friday night, it is actually a great movie with great lesson to teach to those who underestimate the power of training. Training is defined as the systematic acquisition of skills, rules, concepts, or attitudes that result in improved performance in another environment (Goldstein 1). The above movie is great example of how training can lead to much better results and performance. Irwin Goldstein, a leader in the training field, teams up with Kevin Ford and wrote "Training in Organization” to provide readers with a framework for examining and establishing viable training programs in education, business, and government. Capturing the excitement of training research and systems issues, the author discusses training as it occurs in real organizations. In their book they present different types of training programs and their effectiveness, ways in which training needs to be assessed and evaluated. With today’s technology the concern for utilizing training systems and developing new ones increase. Trainers are struggling with how to work with teams. The movie Gung Ho presents...
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...evaluation of training and learning These instruments for training and learning evaluation and follow-up were developed by W Leslie Rae MPhil, FITOL, Chartered FCIPD, who is an expert in this field, and author of over 30 books about training and learning. These materials are free for personal and organizational use subject to the terms stated (basically, retain the copyright notice, accept liability for any issues arising, and don't sell or publish the materials). This document contains the essential end-of-programme validation, feedback and follow-up instruments: most ready for use, others for you to develop to suit your own situation. You will make better use of these systems if you read the section on training and learning evaluation on www.businessballs.com. Instruments such as the ones included here are the most effective way of: a) determining what the participants have learned b) giving the learners time to reflect on their learning during the programme prior to their completion of their post-training personal action plan c) getting useful feedback in an organized manner, to help with future training planning, and d) ensuring trainees and learners follow-up their training with relevant actions to apply, improve, develop and reinforce learning attained. The document contains two alternative learning evaluation instruments; two suggested approaches to post-training personal action planning, and four types of 'reactionnaire' for post-training...
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...Joshua Warkentine Expository Writing Mrs. Erwin April 28, 2014 Resistance Training: An Evaluation Working out is for people who want to have huge biceps and sculpted abs. Working out is not required to be healthy. Only people who are already muscular should work out. Wrong, wrong, and wrong, these are all popular misconceptions associate with “working out” or resistance training that may keep people from living healthier lives. To clarify, resistance training, as defined by wikipedia, is a “physical exercise that specializes in the use of resistance to induce muscular contraction which builds the strength, anaerobic endurance, and size of skeletal muscles”. Resistance training has numerous benefits, all of which are helpful in maintaining a fit physique, lowering body fat, and reducing the chance of problematic medical diseases. The first and least vital benefit of resistance training is its impact on the body’s natural physique. The best part about this is its simplicity: resistance to muscle contraction causes the muscles to break down which then allows for them to be rebuilt even stronger. This explanation however does not cover the vast and ever changing methods which can be used to achieve this muscle break down. Furthermore, it is apparent that any method will yield positive results for the user as long as it is done in a way that demotes injury. If one were to tailor fit a certain method to match their muscle gaining goals then they should see even grater results...
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...An Excerpt From Evaluating Training Programs by Donald L. Kirkpatrick and James D. Kirkpatrick Published by Berrett-Koehler Publishers Contents Foreword ix Foreword to the Third Edition xi Preface xv Part One: Concepts, Principles, Guidelines, and Techniques 1. Evaluating: Part of a Ten-Step Process 1 3 2. Reasons for Evaluating 16 3. The Four Levels:An Overview 21 4. Evaluating Reaction 27 5. Evaluating Learning 42 6. Evaluating Behavior 52 7. Evaluating Results 63 8. Implementing the Four Levels 71 9. Managing Change 75 10. Using Balanced Scorecards to Transfer Learning to Behavior 82 11. So How Is E-Learning Different? 95 v vi Contents Part Two: Case Studies of Implementation 115 12. Developing an Effective Level 1 Reaction Form: Duke Energy Corporation 117 13. Evaluating a Training Program for Nonexempt Employees: First Union National Bank 124 14. Evaluating a Training Program on Developing Supervisory Skills: Management Institute, University of Wisconsin 131 15. Evaluating a Leadership Training Program: Gap Inc. 144 16. Evaluating a Leadership Development Program: U.S. Geological Survey 168 17. Evaluating a Leadership Development Program: Caterpillar, Inc. 186 18. Evaluating Desktop Application Courses: Pollak Learning Alliance (Australia) 200 19. Evaluating an Orientation Program for New Managers: Canada Revenue...
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...1. What was the real GDP for 2009? The real GDP for 2009 is 5.6 percent 2. What does GDP tells us? It tells us the monetary value of all goods and services produced within the country excluding the income from abroad. 3. How did GDP change from 2008? From the 4th quarter GDP of 2008 to the 4th quarter of 2009, the real GDP for 2009 increased to 0.1 percent because the real GDP for 2009 decreased to 1.9 percent 4. What caused these changes? The decrease in the real GDP primarily reflects negative contributions from nonresidential and residential fixed investment, exports, private inventory investment, and personal consumption expenditures (PCE), equipment and software, investments that were partly off-set by a positive contribution from federal government spending 5. What was GNP for 2009? The GNP for 2009 is 14.56 trillion 6. What was the difference between the GDP and GNP? GDP is the Gross Domestic Product that tells us the monetary value produced within the country excluding the income from abroad and GNP, Gross National Product tells us the monetary value of all goods and services produced by a country’s nationals within and out of the country. 7. How did GNP changed from 2008? The GNP for 2008 in the 4th quarter is 14.35 trillion and it increases in 2009 and kept on escalating throughout each year. 8. What was causes these changes? These changes caused by the recession period that started from December, 2007 -2009. 9. What was...
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...Summary: The article looks at training programs for group home supervisors that can be used when working with youth that are transitioning from care to independent living. The programs were used in training sessions over the course of 5 months, with eight one-day training sessions. The training sessions took place in Massachusetts. U.S. Department of Health and Human Services, Children's Bureau funded the project (Collins, Hill, Miranda, 2003, p. 43). The purpose of the training programs were to train group home workers in assisting foster care youth in the transition from care to independent living. The authors realized that there's very little attention paid to staff in group homes and training programs toward supervisors. "The training program was, therefore, designed with the assumptions that community-based group home staff members are fundamental to the preparation of youth for later independence," (Collins et al, 2008, p. 43). The training was in collaboration with a school of social work and public care welfare agency. The attendants include a total of 186 that were mainly group home supervisors and workers. Also in attendance were staff of Massachusetts Department of Social Services Adolescent Outreach Program (Collins et al, 2008, p. 44). The training sessions intentionally took in consideration the challenges of transition youth from care to independent living. Four main topics were covered during the training sessions; positive youth development...
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...Evaluation and training plan for a safer workplace By Laura Leyland Introduction I have previously worked for a Chinese restaurant of which I was manager. The restaurant is owned by a couple, the husband being the head chef and the wife managing the business side, along with their daughter to manage the bar and the four kitchen hands and chefs, also family members, this is a tightly run family business. The eight causal waitresses were mainly high school students and only two over 18 year olds to manage the bar. The waitresses’ duties included customer service, setting tables, dishes, phone orders for takeaway, dining in orders, serving drinks and food, checking on and clearing tables. The business is singularly run. The restaurant prides itself on serving authentic Cantonese cuisine within their relaxed, comfortable dining environment. The restaurant could hold around 60 guests with the option of an over flow room, if not having been hired out for a function, could also hold another 50 guests. Open for dinner six nights a week, and Sunday lunch. The restaurants environment is set as fun for all the family while the working environment could get to be more stressful than necessary. Lengths of shifts could range from two-seven hours depending on how busy the night got. Although shifts barely went longer than five hours, breaks for staff were something that was not managed well. Waitresses complained that the owner did not respect them or take responsibility if she was...
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...validating a training program I am pleasured to explain to you that the following are the major concepts used in the field of evaluating and validating of the training program. This concept will help you have an incisive insight of what the evaluation and validation process entails. Further I am proud to let you know and understand the model of evaluation and the four levels in evaluation of programs. Evaluation simply means assessing the worth or the value of the program. It is an appraisal to determine whether the activity to be evaluated is worth. According to Sinclair, (2002) it is an attempt to assess the training with an objective of improving it. Validation is a concept which is used to describe the program and the outcome. The activity deals with testing and assessing whether the program has an internal validation. It also involves assessing whether the objectives are based on accurate determination of training needs. There are two forms of evaluating a training program. They include formative and summative evaluations are forms of evaluation in a training program. Summative evaluation is conducted in the early stages of the evaluation process primarily deals with the planning and implementation process. On the other hand, summative evaluation aims at assessing the outcome of the program and focus on determining the relationship that exist between various factors in the outcome Kirkpatrick, (2007). Donald K developed a model used in evaluation of training. The model...
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...Training and Assessment Shamale Williams HCS/341 September-29-2014 Dorothy Cucinelli Training and Assessment Training in the health care industry involves a variety steps such as assessment, development and conduct of training and evaluations (Gómez, Balkin, & Cardy, 2012, p. 278). Training and assessment in the health care industry involves skills training, peer training, customer service training, creative training, crisis training and literacy training (Gómez, Balkin, & Cardy, 2012, p. 269). Employees in the health care industry require training and assessments on a daily basis to ensure they are properly functioning in a position. Training in the health care industry is essential for patients to receive excellent health care services and for the organization to be successful. Training helps staff members to provide a variety of care throughout different types of health care organizations, such as urgent care centers and neighborhood medical clinics (Mayhew, 2014). The overall process of training in the health care industry is to provide employees with specific skills needed to perform effectively in a position (Gómez, Balkin, & Cardy, 2012, p. 258). Importance of Training and Education in a Health Care Setting Training and education is important in a health care setting because it helps health care providers to protect and provide patients with proper health care services, which helps staff members to avoid making medical mistakes and helps...
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...Appendix A: A Sample Evaluation Plan TB Support Program Evaluation Plan for January – March 2004 Prepared by: Ana Garcia TB Nurse Department of Health and Human Service Division of TB Control & Prevention Lull County November 15, 2003 |Note: The scope of this evaluation plan is based on a small size program. TB program staff is encouraged to start their | |evaluation small, focusing on areas or program components where improvements may be needed most. | INTRODUCTION Tuberculosis was not a major concern in Lull County until in the recent years. According to the county report, an average of 3 cases was reported per year from 1995 to 2001. In 2002, six new cases of TB were identified within three month period. Unlike previous years, the infected suspects were new immigrant Salvadoran men rather than the predominant white population. In response to this epidemic, “TB Support Program” was implemented by the county health department director, Henry Evans, to control and prevent further transmission of TB in Lull County. Evaluation Goal The goal of this evaluation is to determine the effectiveness of “TB Support Program” in preventing transmission of TB among Salvadoran immigrants. This evaluation will investigate components of the TB Support Program that are performing optimally and should be expanded and replicated in future initiatives. In addition, this evaluation will help determine...
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...COMPENSATION AND BENEFITS AUTHOUR: Joseph J. Martocchio PUBLISHER: Pearson Education International DATE: 2011 ISBN-13: 978-0-13-254706-2 1. Table of Content (Building Internally Consistent Compensation Systems) Introduction 124 Determinants of Internal Consistency 125 Job Analysis 125 Steps in the Job Analysis Process 126-129 Job Analysis Techniques 131 O*NET 131-137 Job Evaluation 137 Compensable Factors 137-139 Job Evaluation Process 139-140 Job Evaluation Techniques 140 The Point Method 141-143 Alternative Job-Content Evaluation Approaches 144-145 Alternatives to Job Evaluation 145-146 Limitations to Internally Consistent Compensation Systems 146 2. Why I selected this Book: HRMN 330 Course Requirement 3. Theme (Key Quote): “Internally consistent job structures formally recognize differences in the job characteristics that enable compensation managers to set pay accordingly.” 4. Abstract: The purpose of this book is to provide knowledge of the art and science of compensation practice and its role in promoting companies’ competitive advantage. Compensating employees represents a critical human resource management practice: without such companies cannot attract, retain nor motivate best qualified employees. 5. Introduction Internally Consistent Compensation Systems define the relative value of each job when compared with all jobs within the organisation...
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...know we as a society in human services field need to be ready to service the Latino community. As a result of the steady growth the human services agencies should take extra care to provide training for personnel in the following areas provide culturally appropriate care for the families. Especially children coming from parents that are immigrants as these children tend to be at a higher risk for maltreatment. Each family must be taken case by case to ensure traditional and cultural values remain the same. There are different ways to evaluate each case in a step by step approach is offered by “Kilpatrick provide programs. Level one focuses on The reaction of participants to the training. Kirkpatrick describes this level of evaluation as similar to measuring customer satisfaction; For training to be effective, trainees must be pleased with the training that was provided. Level two focuses on evaluating learning Because of the training program: change in behavior cannot occur Unless there is a change in learning. Level three evaluates Changes in behavior by exploring the transfer of knowledge and skill to the workplace. While this level of evaluation is more difficult, it is necessary to determine if long-term changes are made in job performance. To assess this, level three evaluations occur after times has elapsed, to allow behavior change. Finally level four measures the success of the program in achieving positive outcomes for the intended consumer or client of the agency...
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