...Reflection/Training Plan Week 5 One of the best practices for a business is to have a solid need assessment, training method and training evaluation practice in place. In this paper we will go over the following: * Needs assessment * Environmental analysis * Organizational analysis * Demographical analysis * Operational analysis * Individual analysis * Training methods * Types of media * Learning principles * Training for learning skills or facts * Effectiveness of methods * Training evaluation strategies * Criteria * Pretests * Monitoring and observing training * Collecting feedback * Implementing feedback Needs Assessment Environmental analysis The purpose of the assessment phrase is to define what employees should learn in relation to job behavior. (Cascio 2013) For example with Landslide limousine all job duties and description should be defined and there should be training in place to make sure of the employees success. Organizational analysis Focuses on identifying whether training supports the company’s strategic direction, whether managers, peers, employees support training activity and what training resources are available. (Cascio2013) So with your current budget as a startup company we recommend you be conservative with your training since resources will be limited. We suggest a lot of training should be grassroots or hands on training. Demographical...
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...Team E will discuss all the different types of training tools and modules. In this paper team e will discuss the needs assessments, training methods, and training evaluation strategies. Mr. Stonefield will be able to effectively provide training materials and safe work practices for all employees. Environmental Analysis “Environmental analysis is the evaluation of the possible or probable effects of external forces and conditions on an organization’s survival and growth strategies” (Business Dictionary, 2014). Stonefield should consider all external effects toward the company when training employees. Anything that can happen most likely will happen when it comes to environmental effects. For example, the stock market crashing and millions of jobs lost would be the result of an environmental effect. Organizational Analysis “Organizational analysis is the process of reviewing the development, work environment, personnel, and operation of a business or another type of association” (Business Dictionary, 2014). When management periodically performs a detailed organizational analysis, the company can identify problems that have arisen, but have not been addressed yet. According to Cascio, W.F., 2013, organizational analysis focuses on identifying whether training supports the company’s strategic direction (Cascio, 2013). Demographic Analysis According to Business Dictionary 2014, demographic factors are socioeconomic characteristics of a population expressed statistically...
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...Training Plans Importance. M3 Planning, designing and delivering a training plan is hard work, this is why it is always a suitable idea to plan ahead if you have one coming. You will then realise just how important it is to stay organised and plan for your training regime. I will be writing a report on the Subway training methods and use real life examples to show how important it is for the training to go well. To start with Subway uses online training Methods, this is an easy and time effective way to get across everything that needs to be knows for that job role, as well as others. To access the training you will need to be logged on to the online webpage and here on out you will have a set amount of courses to complete. This is time effective as it is all done on the computer, no one is teaching it to you so there will be no tutor time wasted. This is by far the best method for companies such as Subway that will have a high turnover rate, as it will allow the same thing to be posted to every single employee. If one leaves and another one comes in the next week then they will just need to complete the online training and therefore be up to date on the need to know. Carrying on from this, another more different approach to the Subway training would be the shadowing or ‘’on the job’’ training. This is where the applicant goes to work and will be copying and learning from an already existing employee, usually a team leader. This is also a good way as it will mean the applicant...
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...Landslide Limousine - Training Plan When putting together a training plan, many factors need to be addressed. The needs of Landslide Limousine need to be analyzed. The environmental, organizational, demographical, operational, and individual needs need to be analyzed so that all of these are incorporated into the training plan. The methods of training need to be addressed. What media will be used in the training, the learning principles, how employees will learn skills or facts and the effectiveness of the various methods. Along with the above, training must be evaluated for effectiveness. What criteria will be used to assess training? Pretests are a method of testing training. Landslide Limousine will need to monitor and observe training, collect feedback from trainees, and then implement the feedback given. Following is a training plan for Landslide Limousine: Needs Assessment Landslide Limousine will first need to complete a needs assessment for their training. The first assessment will be environmental. Landslide Limousine will need to determine what impact unions will have on their business, and their training. Landslide will also need to determine what the effect of the economy will have to their business and training. Finally, with the environmental assessment, Landslide will need to be familiar with all laws, local, state, and federal that will need to be included in their training, as well as that will impact who, what, when, where training occurs. The next...
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...An Effective Training Evaluation Plan Tasha R Evans M3: Assignment 2 Argosy University Executive Summary The purpose of this report is to provide information as to why our training department is an essential component to our company, Davenport & Associates, Inc. with the need to cut company cost. This report has considered ways to improve the skill and performance of each employee, due to the advancement of technology. Introduction Davenport & Associates, Inc. is a private nursing staffing agency specializing in matching and placing qualified nurses with the best employers. Davenport & Associates, Inc. is a highly respectable company serving customers throughout the United States. Within the next 12 months, Davenport & Associates, Inc. plans to expand business internationally. With the demands of new clients, quality training courses and training of staff is very crucial to this organization. This report was created to provide information as to why our training department is essential to our company Davenport & Associates while having to cut company cost. We first have to ask ourselves if there are required skills being put to use within the company. The reason for the need to train each employee is due to the advancement in technology, and also improving performance. These two essential attributes would be a major benefit for the employee, as well as the company. While gathering information, it is important to ensure that each employee...
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...PROJECT PLAN: Training & Development March 22, 2015 Topic & Brief Description: ‘Skills and Knowledge Training for Call Center Employees’ Call centers are a business element that is here to stay and potentially a thrust sector for Bangladesh. This training program will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing and practical three-day workshop. Training Objectives: At the end of this workshop, participants will be able to: * Understand the nuances of body language and verbal skills, which are so important in conversations that do not have a face-to-face element. * Learn aspects of verbal communication such as tone, cadence, and pitch. * Demonstrate an understanding of questioning and listening skills. * Acquire comfort with delivering bad news and saying no. * Learn effective ways to negotiate. * Understand the importance of creating and delivering meaningful messages. * Use tools to facilitate communication. * Realize the value of personalizing interactions and developing relationships. * Practice vocal techniques that enhance speech and communication ability. * Personalize techniques for managing stress. Training Methods & Justification: Classroom or Instructor-Led Training: Instructor-led...
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...HRM/531 Human Capital Management October 18, 2010 Cassandra Molavrh A Training and Mentoring Program Training and mentoring Training consists of planned programs intended to develop performance at the individual, group, or organizational levels (Cascio, 2005). Our training and mentoring program designed to help support all employees’ career paths. It will address the company needs, and assist the employees in identifying their goals. In addition to the above, it provides individual training that will assist employees to improve his or her skills. Initially, employees will be asked to jot down a specific goal. After goals identified, a schedule developed to provide on- the- job training both onsite and offsite in relation to their goals. Milestones can establish and deadlines will be set when each training objective must complete. Employees, who have finished training will not be left without any support. The mentoring program will give new employees a mentor to help them adapt to their new position, and this will continue throughout their entire caret with the company, but they can expect to become more independent as they continue to learn and grow in their positions. Organizations generally benefit from mentor-protégé relationships (Kram, 1980). Mentorship aids in the expansion of managerial ability for the business. Not only do these associations help young professionals become skilled at procedural knowledge, but they also aid them in learning the organizational...
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...are several ways to go about training and development. I will Identify the most common and explain. The most are informal, formal, self-directed, cross-training and job rotation. Informal training and development is rather casual and incidental. Typically, there are no specified training goals as such, nor are their ways to evaluate if the training actually accomplished these goals or not. This type of training and development occurs so naturally that many people probably aren't aware that they're in a training experience at all. Probably the most prominent form of informal training is learning from experience on the job. Formal, Systematic Training and Development involves carefully proceeding through the following phases: Assessing what knowledge, skills and / or abilities learners need, Designing the training, including identifying learning goals and associated objectives, training methods to reach the objectives, and the means to carefully evaluate whether the objectives have been reached or not. A systematic approach is goal-oriented (hopefully, to produce results for the organization and/or learners), with the results of each phase being used by the next phase. Typically, each phase provides ongoing evaluation feedback to other phases in order to improve the overall system's process. Self-directed training includes the learner making the decisions about what training and development experiences will occur and how. Self-directed training seems to be more popular of...
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...Training Plan Annette Zimmerman Everest University The topics for my training plan will be as follows: Importance of Listening Listening self-assessment quiz and discussion of why listening is important and at times listening is also hard to do. Better Listening Learn how to focus on the speaker and be empathetic to them. Analyze what is being said and appropriately respond. Effective Communication Learn the levels of listening. Level 3 – Daydreaming, faking attention, formal premature reply Level 2 – Focus on the words, missing the intent expressed nonverbally Level 1 – Opportunity to gather new and useful information Active Listening Skills Prepare to listen Prepare to take notes Show you are listening Ask questions Restate customer main points and concerns Nonverbal communication The way you react, move, look and listen shows people if you care, if you’re being honest with them and how well you’re listening and paying attention to them. The gestures we make, how close we stand, how much eye contact we make, the way we sit and how fast or how loud we talk; all send strong messages. These messages don't stop when you stop speaking either. Even when you're silent, you're still communicating nonverbally. Handling Customer Complaints Employees learn how to empathize with the customer in an appropriate manner record the complaint, what kind of details to capture, where the complaint should go after being recorded...
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...HRM420: Training & Development Anna Williamson DeVry University Online Verizon Wireless Florida Region LTE Training Plan The Verizon Wireless Florida region Long-Term Evolution (LTE) project implementation team has recently received an influx of new staff. This staff has very little-to-no project management experience, although most are familiar with LTE technology, and there is no current training plan to train new staff in the processes required to turn-up a new cell site. The purpose of this document is to provide a training program to be followed whenever new staff arrives. All project management employees engaged in the LTE project will follow this plan to ensure that everyone is following the same processes consistently. The methodology used to develop this training plan will be based on the Instructional System Design (ISD) methodology. In ISD, there are seven steps to designing a training program: (1) Conducting a Needs Assessment, (2) Ensuring Employees are Readiness for Training, (3) Creating a Learning Environment, (4) Ensuring Transfer of Training, (5)Developing an Evaluation Plan, (6)Selecting the Training Method, and (7) Monitoring and Evaluating the Program (Noe, 2008). Anna Williamson, manager of the LTE implementation team, will be responsible for creating and providing the training. The team members will review each step of the process and will provide feedback and buy-in. Once completed, this program will be used throughout the Florida region to deploy...
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...thirteen identified benefits of training and development is difficult in a general way without knowing the special issue a company, department or employee currently has. If an employee for example prepares himself for an expatriate job in another country a cross-cultural training that improves expatriate adjustment and performance will help him (and his spouse) much more than a technical training. Generally I would say benefit number 5. is a very important one. Often companies are offering trainings to employees who get in a new job, but even more important is training, especially practice that helps to maintain consistency in performance. Also performance consistency results from enhancing the self-efficacy or self-management of trainees. Self-efficacy is a personal belief that one can accomplish a task successfully. Self-management is a strategy that trainees adopt to help them to maintain desired behaviors or to recognize symptoms that indicate variance from a desired path. A very high value can also be find in benefit number 9. Leadership training seems to enhance the attitudes and performance of followers. Specifically, it seems to have a positive effect on the motivation, values, and self –efficacy of followers. This means, if the managers/leaders in my company are well-trained this will also have a effect on all the team-members and I’ll probably won’t have to train everybody by just training the managers. Last but not least a training on team-skills will round-up the...
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...The Pros of Medical Marijuana The human body naturally makes its own form of cannabinoids that can modulate pain. THC-An abbreviation for delta-9-tetrahydrocannabinol, THC is the main component responsible for marijuana's mind-altering effect. It also may help treat signs and symptoms such as nausea and vomiting that are associated with a number of medical conditions. Cannabinol and cannabidiol-These compounds have some of the properties of THC, but cause less psychoactive effects — the high. Dronabinol (Marinol). Dronabinol (dro-NAB-in-ol)-is a man-made version of THC available by prescription. It's used to prevent nausea and vomiting after cancer chemotherapy when other medicines for these side effects don't work, and to increase appetite in people with AIDS. It has been shown ot be an effective treatment in reducing nausea for people under going chemtheraphy treatment. There is also evidence that it reduces nausea and weight loss in AIDS patients. Glaucoma is a disease that leads to blindness. It increases the pressure in the eyeball, which can then lead to vision loss. It was discovered by scientists in the early 1970s, that by smoking marijuana it was able to reduce the pressure in the eyes caused by glaucoma. Scientists were not able to understand how it worked. Scientists have since discovered that CB1 receptors in the eyes, may provide the clues for future research on how marijuana affects glaucoma. In the 1800's people were known to smoke...
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...Project Training Plan Project Name: Capstone Project Date: Project Manager: 1. Introduction This training plan will be put into place to provide the necessary training for all personnel involved. • All personnel must understand the company’s policies that are put in place: All procedures, security, and practice policies • All personnel must understand all responsibilities and important roles that has do with the company’s mission • All personnel must have the necessary knowledge of all operations and technical skills that are required to perform when needed 1.1. Purpose The training plan is strongly recommended to ensure that all personnel understand the importance of the organizational policies, IT security, and responsibilities; also to give all those involved a sense of how to help protect the company’s resources. The training plan also states ways to: • Figure out how to find other training material • Help choose awareness and different training topics • Use different methods of training • Update and change the company’s priorities if needed 1.2. Scope The scope of the training plan has to discuss everything that an organization has to develop and design; also as a part of the IT program, there has to be security awareness. The scope include the all the necessary training needs for all users of the company. This includes employees, and all levels of managers. 1.3 System Overview 1.4 General Training Prerequisites ...
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...Diversity Training Plan Jennifer Perez HRM/326 May 23, 2016 Diversity Training Plan Many employers are unaware of the benefits of and ways to achieve workplace diversity. This Diversity and inclusion training plan provides this information. This plan is designed to be presented by an individual who is knowledgeable in diversity and business strategies and who is familiar with the company’s strategic business plan. By the end of this training the employee should be able to provide a clear understanding of what diversity is and what it is not, to raise a greater awareness and sensitivity to diversity issues that go well beyond the assumed categories, to recommend behavioral tools for fostering a more cohesive workplace and to define diversity. Companies who recognize that they are only as good as their employees devote a great deal of time and resources to hiring the most talented individuals. By striving to build and maintain a diverse workforce, they have access to a larger pool of candidates thus improving the odds of hiring the best people. Employers who put people first, regardless of their race, religion, gender, age, or physical disability have an advantage over competitors. (The Business Case for Diversity - Training for Supervisors, May 2016) Diversity is the quality or state of having many different forms, types, ideas, etc. Also defined as the...
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...|Project Training Plan | |Project Name: |Project and Portfolio Management (PPM) software – Phase 2 Implementation | |Date: |June 30, 2009 | |Department/Unit: |PMO | |Contact Names: |Role |Email |Phone | |Kathy Wilmot |Project Manager |Kathy.wilmot@mcgill.ca |4486 | |Renée Lesage |Training Lead |Renee.lesage@mcgill.ca |089658 | Introduction Why are we doing this? What is the background or the history of the request? Example: Project Managers (PMs) require effective processes and software to plan, collaborate, monitor, and report on the projects they are responsible for. Directors need a common method for overseeing the projects in their units. Various levels of training on PPM methodology...
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