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Training and Dev

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Submitted By bharathraj010
Words 3716
Pages 15
Training needs:

Training needs can generally be classified as either individual or group needs.

1. Individual needs may relate to orientation (induction) training, initial (basic) training, remedial training (to correct perceived faults - this situation is an alternative to recruiting new staff), refresher training (such as in company policy, safety, fire drill) or personal development.
2. Group needs, on the other hand, refer to the need for a number of employees to change their behavior collectively. Examples include team-building exercises designed to increase group cohesion or introducing new technical information to a group.

TYPES OF TRAINING NEEDS
Training can involve the changing of employees' – 1. Knowledge 2. Skills 3. Attitudes 4. Behavior
To ascertain the appropriate requirements of each job carry out a TNA in terms of these four factors, which are described below.
Knowledge - facts, procedures, principles and basic skills. Training which involves improvement of knowledge is tending to move more towards the use of self-instruction methods.

Skills - aims to change the behavior of the trainee, usually by seeing and hearing the new skills, practicing them and receiving feedback on progress.

Attitudes - this is the hardest factor to alter, as it is affected by many variables outside the training process, such as the manager's behavior, company policy, the peer group, etc. Examples of attempts to change attitudes could include making employees more customer and service-oriented, gaining acceptance of organizational change or improving loyalty and commitment towards the organization.

Behavior - replacing old work habits with new ones, by attempting to modify employee behavior. Behavior is activity which can be seen and measured. Note that training of this nature will require reinforcement once the

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