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Training and Development

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TRAINING

TRAINING NEEDS ANALYSIS
PLANNING THE TRAINING
DEVELOPMENT AND DELIVERY
EVALUATION OF TRAINING

Definition
Training is the use of systematic and planned instruction activities to promote learning.
Training has a complementary role to play in accelerating learning. ‘It should be reserved for situations that justify a more directed, expert-led approach rather than viewing it as a comprehensive and all-pervasive people development solution’. (Reynolds 2004)

Why training? • Introduce a new process or new equipment • Improve the efficiency of the workforce • Provide training for the unskilled workers • Decrease the supervision needed • Improve the opportunity for internal promotion • Decrease the chances of accidents • Increased job satisfaction and morale among employees • Increases employee motivation • Increases efficiencies in processes • Reduced employees turnover • Enhanced company image

Justification for training

Training can be justified when:

• The work requires skills that are best developed by formal instruction

• Different skills are required by a number of people

• The tasks to be carried out are so specialized or complex that people are unlikely to master them on their own initiative at a reasonable speed

• Critical information must be imparted to employees to ensure they meet their responsibilities

• A learning need common to a number of people has to be met

Transferring training

Fundamental problem in training:

• What has been taught can be difficult for people to apply in the entirely different circumstances in their work place

• Training can seen to be remote from reality and the skills and knowledge acquired can appear to be

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