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Travel Agency Business Plan

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Submitted By zotindaniel
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Travel Agency/Operator Concept
¦ Type of activity :

Travel agent
Travel/tours operator

Mixed type of activity

¦ Extra service
Air and rail tickets sale
Visas
Insurance
Document preparation for passport
Tour Guide service
Translator service Travel guides sale Sales of goods for traveling Gift certificates
Rent of travel equipment
¦ Priority tours by:-

- By Destination – U.A.E, Oman
-By the price of the tour -By country By the type of the tour
2. Organizational Plan
¦ Location of the firm in Moscow

Office is located in prestige, safe, neighborhood, with approximate population of 90 thousand people. It is 5 minutes away (walking) from the Metro station, 7 minutes away from the Moscow Main Highway.
Type of property: - the property is for rent
Type of the office: - first floor of the dwelling house.
Size of the office: -total area of 56m2 Office Furniture Calculation

Item Name Cost per item AED Item’s quantity Total Cost AED Description
Employee chair
Customer chair
Operating table
Cupboard with lock, for documents and office supplies
Shelves/Book stands
Cupboard for the cloth
Clothes hanger
Coffee table
Safe
Mirror
Ware for clients and employees
Posters
Stands, benches
Front Desk reception table
Sofa for the customers

Office equipment Calculation
Item name Cost per Item AED Item’s quantity Total Cost AED Description
PC
Telephone set
Fax
Printer/Scanner
Cash register
Money Counter

Office design
-office zoning
-The design will be based on the concept of a travel agency –White Dolphin
-Possible solution for the design, check Al-Futtaim Travel Agency Mall of the Emirates branch
*Possible design plan of the premise:- 3. Competing environment in the area/neighborhood/region Competitors around the area:-
There are 2 to 3 competing tour operators in the area/region

Our competing advantages within the market:-
- Trusted Branches in UAE (partners)
-Customer satisfaction guarantee, all operations will be monitored by White Dolphin Dubai
- Possibility of providing specific tours for certain purposes in UAE:-for example seminars
-Providing unique tours, which no other companies can offer
-Competing price

4. Production plan
¦ Employee:
Company’s staff
Possible solution:-
¦ Owner, General Manager
¦ Sales manager
¦ Sales manager
¦ 1Secretary
¦ Courier
¦ Accountant/cashier
¦ Cleaner

• Schedule plan
Possible solution for working schedule-10:00-20:00 Salary policy formation
1. Exclude commission system, salary only
2. Salary + Percentage
Salary approximately 1000-1500 AED a month + 10% of total amount of tours sold.
Salary 1500 AED +10% commission, if the total amount of tours sold is more than 15 thousand AED Salary 1500AED +10% commission, commission is calculated from the total amount of tours sold divided by the number of managers. Salary AED 1800-2000 +5% commission
3. Fixed salary ratio if monthly income is satisfied, for example monthly income is 5000AED
If the profit is more than 5000AED +10% commission, if more than 10000AED 15% commission if more than 25000AED 20%

¦ Tour Sales Strategy • Partnership schemes with other organizations
• Formation of the payment system
• Documents circulation

¦ Range of our travel products
• Seasons
• Destination
• Countries
• Price

5. Plan and advertisement plan
¦.Pricing policy
¦. Name of the firm (our legend)
¦. Specific tour details
¦: Development of specific firm style
¦ Web site

Designing the office for sales
¦ outdoor advertisement
• billboard
• street pointers
• Front door schedule of working hours and our details
• booklets
• visit cards
• фирменные бланки. Firm blanks
.

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