Environment
|Cleanness |ˇ 1 mark for no rubbish, ant, insect |口 0 mark for none |
| |and mosquito in the store area | |
|Orderliness of merchandise display |ˇ 1 mark for all merchandise located in|口 0 mark for none |
| |suitable area | |
Salespeople
|Activeness |口 1 mark for salespeople use a |ˇ0 mark for none |
| |friendly greeting to make the customer | |
| |feel welcome and important when the | |
| |customer enter the store | |
| |口 1 mark for salespeople say good bye |ˇ0 mark for none |
| |to customers welcome customers for next| |
| |time shopping when customers are | |
| |leaving. | |
| |口 1 mark for salespeople approach |ˇ0 mark for none |
| |actively customer in the store | |
| |口 1 mark for salespeople always tell |ˇ0 mark for none
