...It was just me and my mom who traveled that day since my father was already here a month before us for work. My mom and I both are not very literate in English. But we had to move out all our luggage so we needed to find someone that could help us. Now I know that they are called either called “skycaps” or “baggage handlers” but at that time all me and my mom knew was “luggage man”. We looked for the luggage man for a while and I finally found one, I was speechless when I saw him since I did not know English, so I just stood there. My mom forced me to go talk to the man, so I had no other way to escape it and when I finally did I had to use signs and actions to tell him “We need help with the luggage.” This day definitely holds the spotlight for one of my most embarrassing and scariest days that I’ve been through in my whole...
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...December 4, 2010 Tumi Luggage in Brazil: A Feasibility Study Tumi Luggage is a very popular , high end, luxurious product. With its success in the US, in some parts of Europe and Asia, it is with best interest to research the feasibility in expanding its operations i nto the beautiful and lucrative country of Brazil. Feasibility and Marketing Plan: Tumi Luggage in Brazil Dr. Judy Strauss Associate Professor of Marketing University of Nevada, Reno Reno, Nevada 89557 Dear Dr. Strauss: We are pleased to present you with Bulletproof’s Feasibility and Marketing Plan for Tumi Luggage in the beautiful and lucrative country of Brazil. This plan will assist you in gaining valuable insight into the opportunity available for Tumi Luggage in Brazil. This plan is the result of an extensive research utilizing both primary and secondary findings. The suggestions proposed are carefully correlated with the market opportunities that are currently present in Brazil. The plan has been constructed in three different sections: (1) analysis of the potential market in Brazil, (2) the technical, financial and organizational elements that should be considered when entering the Brazilian market and (3) a marketing plan, if implemented, could create an overall increase in brand recognition, Tumi’s profitability and overall global market share. It is with confidence that the recommendations contained in this plan will cultivate excellent opportunities for Tumi Luggage, and the Brazilian market...
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...consecutive years, and is expected to become the premier port once the Panama Canal expansion is complete. Houston is home to the country’s third-largest consular corps, and more than 90 languages other than English are spoken. No racial or ethnic group constitutes a majority of Houston’s population. The 17-acre downtown Theater District is home to nine performing arts organizations and second only to Manhattan in number of seats concentrated in one geographic area. The Museum of Fine Arts in Houston is one of the nation’s ten largest art museums. Houston has 52,700 acres of parkland including 550 parks, public green spaces, and open water. Houston’s two major airports offer nonstop service to 186 cities worldwide. George Bush Intercontinental Airport is served by 18 airlines, and five airlines operate out of William P. Hobby Airport. 2 of 14 WHY NORTH AMERICAN UNIVERSITY? Safe and responsible environment - North American University (NAU) administration, faculty, and staff are committed to providing a safe and responsible environment for all students. Location, location, location – NAU is located in north Houston, eight miles from George Bush Intercontinental Airport, and ten miles from downtown Houston. Greater Houston metropolitan area – Houston is home to one of the world’s best medical centers, NASA, a thriving museum and art district; and the Rodeo ranks among the best destinations for...
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...ABTA – the Association of British Travel Agents. APEX – Advance Purchase Excursion (fare). These are usually the cheapest tickets the passenger can get though they are restricted in number. Airport code – the three digit code which is unique to a specific airport. E g. LHR for Heathrow or LGW for Gatwick. B BAA – British Airports Authority. Back-to-back ticketing – when the passenger combines two return trips with opposite start and destination points but uses only a single segment from each to achieve a lower overall fare. Baggage allowance – the weight of the luggage the airline allows the traveller to check-in. Economy ticket holders are usually allowed 20kg whilst business and first class passengers able to take between 30-40kg depending on the airline. Hand luggage is fairly standard between the airlines: one piece per passenger and up to 8kg in weight though the dimensions of baggage that is allowed can vary between carriers. Base fare/rate – the basic price of ticket before taxes and other surcharges are added (these are usually a substantial amount particularly on longer flights). Blackout periods – specific days or periods of time when special rates are not available due to high demand for flights. Boarding pass – a card given to the passenger after check-in which allocates a seat number or indicates a boarding pattern. The stub of the card should be retained after going through the boarding gate to show to the flight crew once reaching the aircraft. Budget...
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...Answer Key UNIT 1 Activity 1, pages 5–8 Preview Answers will vary. Post-Reading 1. The story of Cinderella, her cleaning tasks, and how she felt about them 2. Answers will vary. 3. Ironing clothes, washing dishes, and cleaning the bathroom 4. 5 paragraphs; paragraph 1 (introduction); paragraph 5 (conclusion); paragraphs 2, 3, 4 (body) 5. Unpleasant household chores 6. “The top three of these unpopular tasks often include ironing clothes, washing dishes, and cleaning the bathroom.” 7. Why people don’t like to iron clothes; “One of the most hated chores for many people is ironing clothes because it is not a task that can be completed quickly or thoughtlessly.” 8. Paragraph 3: “Another household chore that many people dislike is washing dishes.” Paragraph 4: “Although ironing clothes and washing dishes are not the most pleasant household chores, perhaps the most dreaded chore is cleaning the bathroom.” 9. Two possible supporting sentences: “Each piece of clothing must be handled individually, so ironing a basket of laundry can take hours!” “After ironing a piece of clothing meticulously, which entails smoothing out the fabric, following the seams, and getting the creases just right, it needs to be put on a hanger as soon as possible. 10. “Because the bathroom is full of germs, a quick wiping of the surfaces is often not enough.” 11. “Maintaining a house means doing a wide variety of unpleasant chores.” Activity 2, pages 9–12 Preview ...
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...disorganized mess of our endless sleeping bags, cardboard boxes, and luggage, but I am motivated to travel through the mountains, pushing away some sticky substance, for it means only one thing: camp. I reflect on my first time going to camp. I was eight, young, afraid, and joined by the hip to my twin sister Madison. From the moment we were born into this world we have been separated by only eleven minutes. Eleven minutes that tend to mean the world to a child. Our parents decided...
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...small. I was so sad that we were leaving our home, but my mom started talking about our history. Back in the Spanish-American War of 1898, Puerto Rico was ceded by Spain to the United States. When the 1900’s came around the U.S. Congress established a civil government on the island. In result of this Puerto Ricans began to migrate to the United States, and almost immediately after this the island became a U.S. protectorate. It was such a long trip to Portland, Maine. We had to land in Philadelphia International Airport for a three hour layover. I found it very interesting, the airport was so big and many different kinds of people in the airport. It was time to board the plane to get to Portland, Maine. After riding on another plane for two hours to Portland, Maine we had arrived to a whole new place. I was very nervous, but we had to go through customs. But we had no problem going through customs because my parents and I were born in Puerto Rico, and because we were born in Puerto Rico we were already considered American Citizens. Once we arrived in Maine, we had family living there...
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...and services 6 Room types and room rates8 Amenities9 Target markets11 Conclusion14 Referencing15 Introduction Hotel always labeled into different level to identify the level of service hotel is provided. In this report, we are going to compare same level hotel but different type in Hong Kong. One is W Hong Kong which is the winner of Traveler Choice and Certificate of Excellence in 2013, another one is Hong Kong Disneyland Hotel which has established as a premium world class vacation destination. Although they are in the same level, the type of the hotel is totally different. Therefore, we want to follow this direction to compare the difference of two hotels, such as the feature of hotel what are the selling point of hotel, what product and service they have conducted. First of all, we will base on the basic information and ownership of two hotels. Secondly, to compare the service and product they have. For example, for the facilities do they have swimming pool, laundry etc. For the service do they have same special offer like reward program. For the product, what about the room type, room rates and amenities inside guest rooms. Finally, one is theme park hotel another one is business hotel that their target markets will be huge difference, so we want to though the market segments and characteristics of them to contrast the different of target market. Hotel backgrounds W Hong Kong is a five star hotel and starts trial operation in September 2008 and next year 19th...
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...I packed my luggage the day before the flight. I did not know much about the destination; the only thing I knew about my destination was that it would be my new home. I have not been afraid of going to new places. I like adventures. When I was 6, I got lost trying to chase a bird. My parents found me near a fish market a day later. I studied the language of my soon-to-be home and I was self-assured, as always, but when we arrived in the United States, my confidence sank like a stone. On my first day of school, I was as scared as a rat in a laboratory. My teacher tried to explain something to me when the class started, but I was unable to understand a word. It was apparent that my language skill was not competent enough. I was ardently waiting for the school day be over. When the bell rang, I felt like a bird recently freed from the cage, but unlike the bird, I was required to return to school the next day....
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...SURVIVAL TRAVELING Although, Costa Rica is one of the safest countries in the world in which to travel, tourists as well as all visitors, should be cautious just like anywhere across the globe. This chapter of Survival Trekking covers the basics of traveling safely and is intended for the adventure traveler. The purpose of this information is to assist the reader in becoming a “hard target” instead of “soft target” and a statistic we end up reading about in the newspapers. Although I use Costa Rica as the example, these techniques can be and should be applied anywhere in the world that you might travel, because crime and terrorism can happen anywhere, at any time. "If a criminal wants to get me, then there is nothing I can do to stop him." This attitude is typical of many travelers in foreign countries, but there are many things that we can do to prepare ourselves becoming less vulnerable to criminal and terrorist acts. The goal is to turn ourselves into “hard targets” instead of “soft targets,” thus making ourselves undesirable targets, which the would-be criminal will pass and go on to the next unfortunate person. Simply put, it’s like auto theft; if a car thief comes to your locked vehicle with the windows rolled up and an alarm system, then he will most likely go to the next vehicle looking for one that is not as secure. The same can be said for many types of criminal acts as criminals and terrorists look for soft targets that involve little risk and offer...
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...Being a twelve year old born in Argentina, you really don’t want to let go of your roots, the friends you made throughout the years in school, specially your big crazy family, but it was time for a new adventure. On our way to the airport, I took one last look at the town that saw me grow up, the old trees I used to climb, the kids playing with water balloons on the hot streets, the friendly neighbors having tea on their front porch, the old gas factory around the corner, where my brother and I used to jump the fence to get our soccer ball back. I was going to miss this place....
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...the terminal, we headed toward baggage claim. After retrieving our luggage, we called Chuck. He was supposed to pick us up from the airport. We stood outside on the curve and waited. The weather was much different than Hawaii. We were bundled up in layers of clothing, but it was still very cold. It was mid-February and the early morning air was piercing. I wished we...
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...In the evening, I off to Saigon and it was 31st December 2014. I almost forgot if it was the last day of 2014 because of the beautiful Halong Bay. I recommend you, if you want to have a chance having a proper new year’s life in Saigon better you have an earlier flight or at least on 30th December you have arrived in Saigon. That day seemed beautiful not until I found myself stuck at the center of Saigon. There were so many motors and cars. Even while the sign was telling you to go, all of them couldn’t go because of many Vietnamese took their place at the center to countdown New Year. It was my fault to had chosen hotel in the heart of Saigon. I crossed all those motors while carrying my big luggage. It made one of Vietnamese helped me took my luggage. The new year’s went just like that when I was looking for food or juice. It was not a proper time to have new...
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...Organizational Chart is shown below: Room division department is consist of six sub departments such as the front office headed by the front office manager, the reservations headed by the reservations managers, housekeeping headed by the executive housekeeper, security and guest services headed by the bell captain. Each department has its vital role in providing first impression to hotel guests. This department is mainly responsible for the selling and maintenance of hotel guestrooms and they provide first impression to guests. Front Office Front office has been described as the hub or nerve center of the hotel. It is the department that makes a first impression on the guest and one that the guest relies on throughout his or her stay for information and service. Its duty is to enhance guest services by constantly developing services to meet guest needs. The functions of...
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...football, skating, swimming, etc. d) names of edible plants, when reference is made to the species itself, like maize, onion, tomato, potato, etc. e) names of towns, countries, months, etc., like London, England, February, etc. Obs: There are some words which are uncountable nouns in English, but which refer to things that are considered countable in other languages, like Romanian, for instance advice, luggage/ baggage, homework, money, knowledge, information, news, furniture, progress. Partitives Although uncountable nouns are seen as denoting an undifferentiated mass, quantity and thus countability may be achieved by means of partitive nouns. They may be: general partitives, which are not restricted to specific lexical items: piece, bit, item typical partitives, which are words restricted to certain lexical items and which form expressions with specific uncountable nouns: bar, lump, fit, grain, etc. measure partitives, which denote exact measurement: inch, gramme, mile, metre, yard, pound, etc. II. THE CATEGORY OF NUMBER A. Classification of nouns: variable and invariable VARIABLE NOUNS: one singular form and one plural form 1. Regular plurals: singular + the inflection –s a) Spelling problems nouns ending in a sibilant consonant nouns ending in –y nouns ending in –o letters, abbreviations and numerals b) Pronunciation of the inflection –s c) The plural of compound nouns the inflection –s is generally added to the final element (e.g. washing-machines, handfuls...
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