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USPS Deficit Case Study

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USPS Deficit: Problems Plaguing America’s Postal Service

By
Deborah Alicea
Lauryn Famiano
Enrique Gonzalez
Minyi Huang

MGT 231
Organizational Behavior
Professor Linval Frazer
September 2, 2014

Table of Contents

Problems of USPS 1
Related Concepts 2
Recommendations 4
1. Innovating Technology System 4
2. Cutting Costs 4
3. Changing Business Model 6
4. Improving communication 7
Conclusion 8
Work Cites 9

Deborah Alicea, Lauryn Famiano, Enrique Gonzalez, Minyi Huang
MGT 231
Professor Linval Frazer
September 2, 2014
USPS Deficit: Problems Plaguing America’s Postal Service
Problems of USPS The first problem is based on technology. In today’s society the technology of smartphones, tablets, and the easy access to social media …show more content…
Communication is a very big necessity when it comes to finding and fixing the main problems within a company. The employees need to feel comfortable talking to managers so they could give them advice on how they could work more efficiently. When it comes to the USPS it could be very difficult since it is ran by the government. Instead of managers making decisions almost all come from congress. There needs to be a way in which congress would be able to communicate with all postal workers and hear some suggestions. The second concept is group cohesion. The USPS can be seen as separate teams. Each post office in each city has to see themselves as a team. “Group cohesion can enhance job satisfaction for members and improve organizational productivity” (Nelson & Quick) If each team learns how to work more efficiently together they will be able to cut costs where mistakes are being made. Conflicts are very high within the USPS. Many employees are fear of losing their jobs and …show more content…
It would have given the post office a brand new look and it would have attracted the Millennials to use its facilities. For example, each office location can install a weight machine with touch-pad monitor that allows consumer can weigh the mails and packages by themselves to save their time. Then the thought of replacing the United States Postal Services employees with technology based systems, it would only bring another new problem to the picture. It would raise the unemployment rate and the last this country needs is another Great

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