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Union Issues

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Submitted By tcaroselli
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Union issues

The amount of guests who visit the theme park has increased steadily for the past five years. It is becoming more difficult to empty the park of guests within the allotted time, and many employees feel like they are being forced to work extra hours. Employees from other sections of the park are “clocking out” and continue working, but for free. You have been trying to encourage your employees to do the same. Your HR team is feeling pressure from your employees to fix this problem, as they are refusing to work for free and are now threatening to strike or walk out even if there are customers in the park.
How will you deal with this problem?

I would deal with this problem by telling managers that letting their employees out on time is critical. No matter what, an employee should be compensated for every minute that they are working. If an employee continues to work after their scheduled time, they will continue to be compensated. Managers will be held accountable for making sure employees are leaving on time.

It is critical to avoid excessive amounts of overtime as this is can take a large toll on budgeting. It is cheaper to hire new employees than it is to pay excessive overtime. I would look into how many extra hours these employees are working and figure out how many new employees will need to be hired in order to allow people to get out on time and still stay within budget. This will help smooth the closing process out.

How will you handle the difference between your employees and the other sections?

I would handle the difference between my employees and employees in other sections of the park by working directly with my HR partners in the other sections. It is important that if my employees are going to be leaving on time, all the employees in other sections are doing the same. Otherwise, conflicts can occur when word gets around.

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