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Unit 1 Assignment 1: Effects of Routing on Current Communication Methods Used by Organizations

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The following sections contain student copies of the assignments. These must be distributed to students prior to the due dates for the assignments. Online students will have access to these documents in PDF format, which will be available for downloading at any time during the course.

Course Revision Table Change Date | Updated Section | Change Description | Change Rationale | Implementation Quarter | 11/04/2011 | All | New Curriculum | | December 2011 | | | | | | | | | | | | | | | | | | | | | | | | | |

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Discussion or Assignment Requirements documents provided below must be printed and distributed to students for guidance on completing the discussions and assignments and submitting them for grading.

Instructors must remind students to retain all handouts and assignment documents issued in every unit, as well as student-prepared documentation and graded deliverables. Some or all these documents will be used repeatedly across different units.

Unit 1 Assignment 1: Effects of Routing on Current Communication Methods Used by Organizations

Learning Objectives and Outcomes * Explore the effects of routing on current communication methods used by organizations.

Assignment Requirements The Johnson Company provides networking components and services. It sounds simple, but management knows it takes a lot of planning to get it right. Retail product and service businesses operate in a crowded market. There is intense competition for customers. Today's businesses have found that the pursuit and retention of customers is the primary goal and Johnson is concerned that their methods are too antiquated to keep them competitive. Currently, Johnson used analog phone lines and takes all customer orders by

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