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Unit 1 P1

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Explain the role of effective communication and interpersonal interaction within a health and social care context.

Contexts of communication

One-to-one communication
When you begin a discussion with somebody you don't know well, you ought to dependably attempt to make the right sort of feeling. It is vital to make a constructive enthusiastic air before you go ahead to talk about confused issues or give individuals data. The other individual needs to feel loose and glad to converse with you. Frequently individuals will begin with a welcome, for example, 'Hello'. You can help other individuals to unwind by demonstrating that you are benevolent and loose.

When you have made a decent feeling, you can proceed onward to the business - things you need to discuss. When the time it now, time to complete the discussion, you need to leave the other individual with the right sort of feelings so you may say something like 'See you soon' to demonstrate that you esteem them. Formal discussions frequently take after a three-stage model, with a passionate 'warm-up stage' toward the starting, a "business" or 'trade of data' stage in the centre, and a 'slowing down stage' toward the end.

Group communication
Taking part in a group discussion involves the same issues as one-to-one communications as well as some additional issues. Group discussions only works well if people want to be involved. Sometimes people feel threatened if they have to speak within a formal group of people, or they might stay quiet because they are worried about other people's reactions. It is important that the group has the right emotional atmosphere. People in groups often use humour or other friendly ways of behaving to create the right group feeling, which encourages people to talk. Creating the right group atmosphere involves 'maintaining' the group so this aspect of group communication is

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