BTEC LEVEL 3 EXTENDED DIPLOMA IN UNIFORMED PUBLIC SERVICE
ASSIGNMENT BRIEF

Student Name: Chelsee Fagan Tutor Name:

Unit Number & Name: 16 Career Planning for the Public Service

Launch Date: 20 April 2015 Hand in Date: 1 June 2015

Learning Outcome & Criteria Covered: LO 2, P3, P4, P5, M1, D1

ASSIGNMENT TITLE: Skills & Application No.: 2/2 | | ASSIGNMENT SCENARIO: As a perspective interviewee you need to identify different skills and qualities, carry out a skills audit and complete an application for a public service job... | | TASKS: Produce the following for a pass (in regular BLACK font):P3 identify the different skills and qualities required for a given public service role * record where you have demonstrated any of the identified skills, For example during your College Course, employment or voluntary work.P4 carry out a personal skills audit for a given public service role * create and complete a personal skills audit specific to a public uniformed service jobP5 complete an application for a role in a specific public service. * Agree with your tutor the role that you wish to apply for. * Provide a calendar of events with achievable dates for each step of application process * complete the application process for your chosen public service role. For example, an application for a role in the prison service will require an online application form to be completed and for questions to be answered in relation to how you have demonstrated specific job-related competences. If that job application is for a prison officer role a basic skills test will need to be completed and an online form filled inTo progress to MERIT grade, you also need to include the following (in BLUE font):M1 analyse their skills against a given public service role. * analyse your own skills in more depth against your role, * How do you use them on a daily basis? Why would they help you in this role? * explain if and how they could be developed further for the public uniform service roleTo progress to DISTINCTION grade, you also need to include the following (in GREEN font):D1 evaluate their skills against a given public service role. * evaluate your skills against the role-what do you need to improve & why? * give evidence of how your skills would be developed to meet those needed for the role. * Provide examples of when they would be used in the role. |

Please place this brief at the start of your work with a “Front Page”.

Learner DeclarationI certify that the work submitted for this assignment is my own and research sources are fully acknowledged.Learner signature: Date: |

ASSESSMENT & GRADING CRITERIA

To achieve a PASS grade the evidence must show that the learner is able to: | To achieve a MERIT grade the evidence must show that the learner is able to : | To achieve a DISTINCTION grade the evidence must show that the learner is able to : | P3 identify the different skills and qualities required for a given public service role [IE3] | M1 analyse their skills against agiven public service role. | D1 evaluate their skills against agiven public service role. | P4 carry out a personal skills audit for a given public service role | | | P5 complete an application for a role in a specific public service. | | |

Produce the following for a pass (in regular BLACK font):
P3 identify the different skills and qualities required for a given public service role * record where you have demonstrated any of the identified skills, For example during your College Course, employment or voluntary work.

Police:

* Confidence – at work when approaching customers and asking them if they need help or dealing with peoples orders * Communication – communicating with colleagues on how to achieve the job to the best of our ability and efficiently * Team Player - participating and helping other peers when trying to successfully achieve a task when we have been on trips outside of college * Approachable – being friendly and polite to customers so that they feel comfortable enough to ask me for help * Charismatic – being joyful and showing happiness to others to make them feel good * Non – Judgemental – not judging others for being who they wish to be * Good Leadership – taking lead on tasks and aiming for a good result * Independence – working by myself * Honesty – being opinionated when I don't agree with certain things * Loyal – staying loyal to colleagues e.g if I need a shift covering I will return the favour when they are in need * Patient – being patient with customers when they are deciding what they would like to order * Efficient – completing work on time * Punctuality – turning up to work and college on time * Commitment – turning up to work and college on time and committing myself to my tasks for the day ahead * Enthusiastic – being enthusiastic at work about new promotions so that the customers are too * Respectful – showing respect to everyone that I come into contact with on a daily basis rather than being rude and disrespectful * Sensitivity – being sensitive to other and empathising with them when things are going in their favour.

P4 carry out a personal skills audit for a given public service role * create and complete a personal skills audit specific to a public uniformed service job

See attached file

P5 complete an application for a role in a specific public service. * Agree with your tutor the role that you wish to apply for. * Provide a calendar of events with achievable dates for each step of application process * complete the application process for your chosen public service role. For example, an application for a role in the prison service will require an online application form to be completed and for questions to be answered in relation to how you have demonstrated specific job-related competences. If that job application is for a prison officer role a basic skills test will need to be completed and an online form filled in

see attached file

M1 analyse their skills against a given public service role. * analyse your own skills in more depth against your role, * How do you use them on a daily basis? Why would they help you in this role? * explain if and how they could be developed further for the public uniform service role

D1 evaluate their skills against a given public service role. * evaluate your skills against the role-what do you need to improve & why? * give evidence of how your skills would be developed to meet those needed for the role. * Provide examples of when they would be used in the role.

Role: Police Officer

Skills and Qualities of the job role, how they compare to my skills and if I would need to improve anything and why:

* honesty, confidence, social awareness and a responsible attitude – I use this skill when I am at work, when I am talking to customers, I should always be honest to them. I would use this skill/ quality in the police force as I would always need to be honest, for example if I seen a burglary happen by someone that I knew, I would need to be honest about that person and turn them in. in the police I would always need to be socially aware because I or colleagues could come under attack and to prevent it I would always have to be aware of my surroundings. In the police force I would always have to have a responsible attitude as members of the community would look to me for help and advise, I wouldn't want to give an unreliable impression to others. - I don't think I need to improve any of these skills of qualities. * the ability to assess a situation, react quickly and take positive action. - I use this skill/ quality when I am on my driving lessons, when driving I should always be alert and ready to react to any unsuspected situation I may face and I would need to make a quick action to make sure that I am safe. I would use this in the police if I came across a life-threatening situation, I would have to react quickly and safely to ensure that I and those around me were ok and free from harm. * the ability to remain calm in sometimes life-threatening situations. - Luckily, I haven't came across a life-threatening situation in my life. I was to come across a life threatening situation I would try my very best to remain calm and collected and assess if there was anyway I could help to keep others calm and safe. I don't think that there is any way right now where I would be able to improve that. * the ability to work alone and in a team. - At college we often go on trips where we have team building activities and then when we come back to college we have to work alone. I would use this skill/ quality In the police force when I am working on a group project or on patrol alone. I could improve this skill by getting involved with extra curriculum activities. * strong communication skills. - I have to have strong communication skills when I am at work as we have to pass orders on to the chefs. If there is a lack of communication then that will highly affect my customer service as the customer will either not have a correct order, cold order or no order at all. In the Police I would have to have strong communication skills when to reporting back to head office or others over the radio. I could prepare myself for communicating in the police force by learning the NATO phonetic alphabet . * good fitness levels. - at college we do a lot of fitness and out of college I attend zumba classes. I would need to use fitness in the police force when chasing criminals if they were on the run and we had to catch them. To improve my fitness skills I would go on the treadmills at the gym to practice and build up my cardio. * good literacy skills. - I have a lot of assignments at college, therefore I have to write a lot. I would need good literacy skills in the police force as I will need to write a lot of reports of my day and incidents that have happened. I could improve my skills by carrying on writing and reading books. * *