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Unit 17

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Submitted By celinevannorden
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Unit 17 Learning outcome 1: know E-business in the hospitality industry
Celine van Norden
IEMS 2

Table of content

1.1. Introduction Page 3

1.2. Definition of E-business Page 4
1.3. Applications of E-business Page 4 1.3.1 Business to consumer 1.3.2. Business to business
1.4. Hotel Page 5/6
1.5. Restaurant Page 7/8
1.6. Nightclub Page 9/10
1.7. Contract food service provider Page 11/12
1.8. Hospitality service Page 13/14
1.9. Membership club Page 15/16
1.10. Event Page 17/18

1.11. Conclusion Page 19
1.12 Sources Page 20

1.1. Introduction

This unit is about the E-business in the hospitality industry.
To explain the different types of E-business in the hospitality we had to chose one hotel, restaurant, bar/nightclub, contract food service provider, hospitality service, membership club and an event.

First write down the definition of each business, then choose one and give information about the company + print screen of their website and at last make a table of the business to customer and the business to business service.

1.2. Definition of E-business
E-business is the administration of conducting business via the Internet. This would include the buying and selling of goods and services, along with providing technical or customer support through the Internet. e-Business is a term often used in conjunction with e-commerce, but includes services in addition to the sale of goods.

1.3. Applications of E-business
Various applications of e-commerce are continually affecting trends and prospects for business over the Internet, including e-banking and online publishing/online retailing.

1.3.1 Business to consumer
When you are promoting a product for consumers you do not want to focus on a small around of group. You want to reach als many

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