...OCR Cambridge TECHNICALS Unit 1 Communication and Employment Skills Copyright Notice All material is Copyright ICT Interactive unless otherw ise stated. Each w orksheet can be photocopied w ithin the purchasing institute as long as they remain at the institute w hich made the initial purchase. No f orm of this resource can be transmitted electronically, digitally, mechanically, paper based, or otherw ise outside the purchasing institute w ithout prior permission of the publisher or author. Microsof t Window s, Window s NT, Vista, XP, Seven/Eight, Off ice 2003, Off ice 2007/2010 and/or other Microsof t's products ref erenced are either trademarks or registered trademarks of Microsof t. Macromedia/Adobe and/or other such Adobe products ref erenced are either trademarks or registered trademarks of Adobe. Dis claimer This resource has been created f or educational purposes only. The publisher or author has tried their very best to ensure that the resource pack is accurate and up -to-date. How ever, the publisher or author takes no responsibility if any of the inf or mation content is inaccurate or incorrect that may contradict or mislead in anyw ay at the time w hen the resource w as published. The publisher and author specif ically disclaim any responsibility f or any liability, loss, or risk, personal or otherw ise, w hich is incurred as a consequence, directly or indirectly, of the use and application of any of the contents of this resource. For purposes...
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...Cambridge TECHNICALS OCR LEVEL 3 CAMBRIDGE TECHNICAL CERTIFICATE/DIPLOMA IN IT BUSINESS RESOURCES D/502/5409 LEVEL 3 UNIT 30 GUIDED LEARNING HOURS: 60 UNIT CREDIT VALUE: 10 BUSINESS RESOURCES D/502/5409 LEVEL 3 UNIT 30 PURPOSE OF THE UNIT The unit looks at how a range of resources including human, physical, technological and financial resources are used and managed within business. This unit will help the learner to have an understanding of how human resources are managed and of the employability and personal skills required of personnel in an organisation. Learners will gain an understanding of the purpose of managing resources effectively, not only in relation to human resources but also in terms of physical and technological resources. Learners will also gain an understanding of how an organisation can gain access to sources of finance, both internally and externally and be able to interpret financial statements. There are clear links between this unit and many of the other units; it serves as a useful introduction to areas that may be covered in depth in further units. www.ocr.org.uk 2 Business Resources Level 3 Unit 30 ASSESSMENT AND GRADING CRITERIA Learning Outcome (LO) Pass The assessment criteria are the pass requirements for this unit. Merit To achieve a merit the evidence must show that, in addition to the pass criteria, the learner is able to: M1 analyse the recruitment documentation of a selected organisation Distinction ...
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...MODULE A2003 ENGLISH FOR TECHNICAL PURPOSES 2 INTRODUCTION and GUIDE CURRICULUM GRID | TOPIC |UNIT |TIME ALLOCATED | |Application for Industrial Attachment |1 |4 weeks (8 hours) | |Processes and Procedures |2 |4 weeks (8 hours) | |Instructions |3 |3 weeks (6 hours) | |Description of Object |4 |3 weeks (6 hours) | UNIT 1 : APPLICATION FOR INDUSTRIAL ATTACHMENT 1. Letter of Application for Attachment for Industrial Training 2. Confirmation by Telephone for Industrial Attachment 3. Thank You Letters UNIT 2 : PROCESSES AND PROCEDURES UNIT 3 : INSTRUCTIONS UNIT 4 : DESCRIPTION OF OBJECT Introduction This module is designed for second semester students taking technical courses at the polytechnic. The learning materials provided in the module will help you improve your language proficiency to handle communication situations as well in English. The module is designed for 30 contact hours. This includes assessments and class activities. General...
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...Captain Ashraf Mabrouk UAE – Abu Dhabi +971528002130 /+971567321913 Ashrafmabrouk13@hotmail.com / https://www.linkedin.com/pub/ashraf-mabrouk/32/a11/840 PROFILE Ability to identify opportunities, evaluate, plan and implement company and customer requirements at all levels using a variety of management and technical skills. A strategic thinker, who can create an effective team and has the ability to use individuals’ skills in the most effective way to benefit the individual, team and achieve the project goals and Objectives,. Dynamic, personable, inspiring, self-starting, progressive and talented I would add value to any organization. I have gained experience in the private and public sector for the last 24 years, Specializing in marine /port operations and shipping managements. I have demonstrated success at all levels and capable to excel at Director/VP level. I can genuinely state that continuous improvement, lessen to your customer and your employees are the key success for any organization, so use KAIZEN, LEAN, Six-Sigma or any suitable tools to enhance team engagement and motivation as well as keep the wheel running. KEY ACHIEVEMENTS Invented a new application (Port Management information System (PMIS) for ADPC with cooperation with major applications’ developer “Kongsberg IT” to automate the port operation process and invoicing, which reduce the human errors and improve data capturing and correct invoicing. It is part of the Port community system (PCS) (one window...
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...Islamic unit trust companies in Malaysia Norma Md. Saad, M. Shabri Abd. Majid, Salina Kassim, Zarinah Hamid and Rosylin Mohd. Yusof Department of Economics, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, Kuala Lumpur, Malaysia Abstract Purpose – The purpose of this paper is to investigate the efficiency of selected conventional and Islamic unit trust companies in Malaysia during the period 2002 to 2005. Design/methodology/approach – The paper adopts Data Envelopment Analysis (DEA) to investigate efficiency, as measured by the Malmquist index, which is decomposed into two components: efficiency change and technical change indexes. Findings – The study indicates that technical efficiency is the main contributor to enhancing the efficiency of the Malaysian unit trust industry. In addition, the larger the size of the unit trust companies, the more inefficient the performance. In comparing the efficiency of unit trust companies, the study finds that some of the Islamic unit trust companies perform better than their conventional counterparts. Research limitations/implications – The study is limited to five Islamic unit trust companies. Thus, the findings of this study are indicative, but inconclusive for the unit trust industry as a whole. Practical implications – The results have two important implications for both conventional and Islamic unit trust companies in Malaysia. First, the deterioration of total factor productivity (TFP) in the unit trust...
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...input, or scale of operation with cost per unit decreasing with increasing scale as fixed costs are spread out more to units of output (Thatcher, 2009). The reason why some regions are more developed than other regions economically is because they produce their goods more efficiently and hence bringing more profit than competitor's regions. Since economies of scale lay it main focus on having an efficient production this shapes the economic development of regions. This paper is about economies of scale it describes how economies of scale shape the economic development of regions through description of different types of economies of scale and examples of countries and regions around the global (Stamp, 2009). Structure Definition Economies of scale is the cost advantages by enterprises due to size, input, or scale of operation, with cost per unit decreasing with increasing scale as fixed costs are spread out more to units of output. Economies of scale are known to improve with growing firms, therefore; it can be said that the economies of scale are directly proportional to the size of the firm (Stamp, 2009). From a simple firm which produces exercise books, the firm uses £200 to produce 10 exercise books meaning the average cost is £20 if the firm produces 40 exercise books the average cost is £12.The difference here is brought by the fact that the fixed cost used by the firm to produce exercise books is spread out more to units of output (Thatcher, 2009). Types of economies...
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...Abstract This study revolve around the socio-economic structure of entrepreneurship, factors affecting the growth and development of enterprises and problems faced by them. For the purpose of data collection a sample of fifty small scale units was taken and a common schedule of structure questionnaire containing questions of various aspect of entrepreneurship was administered personally to the owner/managing director of each of the units as the case may be. This study is partially exploratory but basically descriptive in nature. From the interpretation and analysis of data collected the result shows that age is not a static phenomenon for entrepreneurship. Those who have less education but have more practical experience and training, enter into the industry early. However, in such cases less education restricts the growth and development of the enterprise. The paper also finds reasons for enterpreneurship, the three was to earn high profits and prosperity. The variables which decide the area of activity or the product line are based on assured market, parental business, experience and revival of the sick unit etc. There are certain irritants that also serve as impediments for the growth of enterprises. For instance competition from small scale units, (28%) financial constraints, high intent ratio and others. Introductionn The prosperity and progress of a nation depends on the quality of its people. If they are enterprising, ambitious and courageous enough to bear the risk, the...
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...Sun Microsystems case 8-10-99 Sun Microsystems: Integrating its Own Enterprise Kenneth L. Kraemer and Jason Dedrick August, 1999 1 Sun Microsystems case 8-10-99 2 Table of Contents Executive Summary 3 I. INTRODUCTION 4 II. COMPETITIVE ENVIRONMENT 5 III. BUSINESS STRATEGY 8 IV. ORGANIZATION OF BUSINESS ACTIVITIES 11 V. INFORMATION TECHNOLOGY IT organization IT architecture Business applications IT infrastructure Web-based applications Value added of IT innovations 16 16 17 19 20 20 22 VI. FIRM PERFORMANCE 24 VII. CONCLUSIONS 27 References 30 List of Figures Figure 1 Sun's vision for the future of networked computing Figure 2 Sun Microsystems' organization Figure 3 Sun Microsystems' extended value chain Figure 4 Sun's IT organization Figure 5 Sun's IT applications along the value chain Figure 6 Sun's profitability Figure 7 Sun's market valuation 31 12 15 16 21 26 26 List of Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Worldwide workstation and server market shares, 1992 and 1997 Worldwide Unix market shares, 1998 Illustrative large Sun customers by industry segment Sun's SG&A as percent of revenue, 1993-1998 Sun's IT resources Description of web-based applications by value chain segment Sun's comparison with industry performance Sun's financial performance, 1989-1998 6 6 7 8 17 23 24 25 Sun Microsystems...
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...Cambridge TECHNICALS OCR LEVEL 3 CAMBRIDGE TECHNICAL CERTIFICATE/DIPLOMA IN HEALTH AND SOCIAL CARE PSYCHOLOGICAL PERSPECTIVES FOR HEALTH AND SOCIAL CARE A/601/2404 LEVEL 3 UNIT 7 GUIDED LEARNING HOURS: 30 UNIT CREDIT VALUE: 5 PSYCHOLOGICAL PERSPECTIVES FOR HEALTH AND SOCIAL CARE A/601/2404 LEVEL 3 UNIT 7 AIM OF THE UNIT Psychology is the study of the human mind and behaviour. This unit aims to explain the reasons people do the things they do when it comes to health and wellbeing. The mind and the body are interlinked, e.g. stress caused by daily hassles or lifestyle can have a detrimental effect on the body’s immune system and can lead to serious illness. Psychologists have given us many ways to explain human behaviour and this unit is designed to enable learners to apply what they have learnt to their own practice; from helping people overcome emotional problems to dealing with challenging behaviours. The knowledge and understanding gained throughout the unit will benefit all those who work with others, be it people who use services, their friends and family, and other professionals. A wide range of perspectives is covered which can then be applied to many different health and social care settings. The behaviourists and social learning theorists can help to explain how health related behaviours are learnt as well as ways to teach new behaviours to people who use services. The humanists, on the other hand, provide us with a set of guidelines for working with...
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...BS (4 Years) for Affiliated Colleges Course Contents for Subjects with Code: ENG This document only contains details of courses having code ENG. Center for Undergraduate Studies, University of the Punjab 1 BS (4 Years) for Affiliated Colleges Code ENG‐101 Year 1 Subject Title Introduction to Literature‐I (History of English Literature‐I) Discipline English Cr. Hrs 3 Semester I Aims: One of the objectives of this course is to inform the readers about the influence of historical and socio-cultural events upon the production of literature. Although the scope of the course is quite expansive, the readers shall focus on early 14th to 19th century Romantic Movement. Histories of literature written by some British literary historians will be consulted to form some socio-cultural and political cross connections. In its broader spectrum, the course covers a reference to the multiple factors from economic theories to religious, philosophical and metaphysical debates that overlap in these literary works of diverse nature and time periods under multiple contexts. The reading of literature in this way i.e. within the sociocultural context will help the readers become aware of the fact that literary works are basically a referential product of the practice that goes back to continuous interdisciplinary interaction. Contents: • Medieval Period • Renaissance and Reformation • Elizabethan Period • Milton, the Metaphysical...
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...INTERNATIONAL JOURNAL OF COMPUTERS Issue 4, Volume 6, 2012 Strategic and tactical success factors in ERP system implementation K. Curko1, D. Stepanic2, M. Varga3 Abstract— In order to successfully implement an ERP system it is necessary to properly balance critical success factors. By researching what the critical success factors in ERP implementation are, why they are critical, and to what extent they are relevant to users, consultants and suppliers, this paper seeks to identify critical success factors in ERP implementation and to understand the impact of each factor on the success of ERP system introduction. This paper lists ten critical success factors (CSF) providing two points of view: strategic and tactical. These are: top management support, a business plan and vision, top management support, change management program, project management, implementation strategies, project team, business process modeling and minimal customizations, monitoring and performance evaluation, software development, testing and troubleshooting, legacy systems. Keywords— ERP implementation, critical success factors, IT project, management I. INTRODUCTION Complex IT projects, such as developing and especially implementing ERP systems often fail. Many studies indicate a small success rate in terms of exceeding the time limit, budget and poor functionality of the new system. Successful ERP projects bring great benefits to the company, but can also be devastating to organizations...
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...Cambridge Five Creation and Operations Introduction “Cambridge Five” or “Magnificent Five” is the name given to a group of five young men whom all graduated from Cambridge University. They betrayed their country by spying for the Soviet Union and passing them secret information. They were probably the most successful Soviet spies to penetrate the western intelligence. Their actions allow the Soviet Union to get access to vital intelligence and created rift between the British and the Americans. This essay will look at the background of each member and how they joined the Soviet intelligence services, their operations and its impact in the world of espionage. In addition, this essay will evaluate the significance of each individual’s actions and how it affected intelligence services. Origin of Cambridge Five Cambridge Five refers to a spy ring which the members were all part of Cambridge University. It is unclear there were more than five men, regardless the five individuals are Guy Burgess, Donald Maclean, Kim Philby, Anthony Blunt and John Cairncross. They all attended Cambridge University between 1926 and 1934 studying in different disciplines with a strong belief in Communism. They were all good friends with each other with the exception of Cairncross who was never really part of the circle. The first of the Cambridge Five group and probably the most famous was Harold Adrian Russell Philby, also known as Kim codenamed Sohnchen, then Tom and Stanley. He was born...
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...the capability was not as simple as writing or buying a package-tracking application. The company needed to develop networks, databases and processing capacity before it could even begin to offer tracking services.1 At about the same time, Delta Air Lines began focusing essentially all its information-technology spending on rebuilding its airport systems and infrastructure, in part to address Y2K concerns. But shortly after Jan. 1, 2000, in what the CIO described as a “land rush,” line managers submitted requests for IT investments that totaled almost three times what Delta could allocate. Each request presented a business case that promised significant positive returns on investment. But combined, they far exceeded the ability of the IT unit to deliver.2 Such experiences are not unusual. In the last 15 years, a tidal wave of ITenabled initiatives, from business-process reengineering to enterpriseresource planning, has elevated the importance of investing strategically in IT. Jeanne W. Ross is principal research scientist at the Center for Information Systems Research at the MIT Sloan School of Management. Cynthia M. Beath is a professor of management systems and information systems at the University of Texas at Austin. Contact the authors at jross@mit.edu and cbeath@mail.utexas.edu. Illustration: ©Shakirov/SIS WINTER 2002 MIT SLOAN MANAGEMENT REVIEW 51 The Internet alone has created...
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...University E. Nick Maddox Stetson University Abstract Recent intensive dialogue and debate regarding healthcare reform has led provider administrators to renew their search for “best practices” around the country. Many organizations, particularly hospitals, because of their complexity, are seeking new paradigms that will improve their efficiency and effectiveness regardless of the outcome of the current reform debate. This paper suggest that implementing an organizational change model, specifically, socio-technical systems design, can lead to more teamwork, communications and improved patient service delivery in all areas of hospital operations. Within the STS frame, staff records detailed steps or unit operations in their patient care processes, and then engage physicians in determining what could go wrong in each of these unit operations. Finally, changing what happens or improving the way these steps happen can become a team effort involving both social (people) and technical solutions. The authors acknowledge the extreme difficulty of changing the dominant physicianfocused culture which would be the result of such a successful OD intervention. Keywords: hospital management, healthcare reform Hospital management reform, Page 1 Journal of Management and Marketing Research Introduction The healthcare industry is the subject of intense debate. Forces for and against reform are pitted against each other in an enormous metaphorical field-force analysis. Nowhere is such a debate...
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...SYLLABUS Cambridge International AS and A Level Travel and Tourism 9395 For examination in June and November 2015 Cambridge Advanced Changes to syllabus for 2015 This syllabus has been updated, but there are no significant changes. Cambridge International Examinations retains the copyright on all its publications. Registered Centres are permitted to copy material from this booklet for their own internal use. However, we cannot give permission to Centres to photocopy any material that is acknowledged to a third party even for internal use within a Centre. ® IGCSE is the registered trademark of Cambridge International Examinations © Cambridge International Examinations 2013 Contents 1. Introduction .................................................................................................................... 2 1.1 1.2 1.3 1.4 1.5 Why choose Cambridge? Why choose Cambridge International AS and A Level? Why choose Cambridge International AS and A Level Travel and Tourism? Cambridge AICE (Advanced International Certificate of Education) Diploma How can I find out more? 2. Teacher support .............................................................................................................. 6 2.1 Support materials 2.2 Resource lists 2.3 Training 3. Assessment at a glance ................................................................................................. 7 4. Syllabus aims and assessment objectives.....................................................
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