People use communication for lots of different reasons, every single day. We use it to socialize, “Good morning”, “Hi, how are you?”, “Did you see the footie last night?”. We use it to express emotions, encouragement, share ideas and theories are formed from extensive discussions. Good education and helpful guidance are based on good communication, as well as sharing information and experiences. People talk about the choices they wish to make, why they have taken the decisions they have and the views they hold, to help others understand and respect them more.

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1.2 Explain how communication affects relationships in an adult care settings Having good communication within a care setting, not only with the service user but colleagues …show more content…
Keeping information confidential builds trust.

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4.3 Describe the potential tension between maintaining an individuals' confidentiality and disclosing concerns to agreed others.

Unfortunately, it is sometimes necessary to break confidentiality with an individual when keeping it can cause harm to themselves, others, or if harm is being caused to them. For example, if someone asks to keep their confidentiality and they then tell you they wish to commit suicide, then you have a duty of care to tell the appropriate person to be able to prevent harm.

In a care setting confidentiality is broken with other care workers to enable continuity of care for that particular individual.

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4.2 Describe ways to maintain confidentiality in day to day communication

By not gossiping or sharing confidential information over social media or with others that do not have a right to know helps maintain confidentiality.

At the work place keeping personal information locked away or password protected will help ensure