...Keeping information confidential builds trust. Bii 4.3 Describe the potential tension between maintaining an individuals' confidentiality and disclosing concerns to agreed others. Unfortunately, it is sometimes necessary to break confidentiality with an individual when keeping it can cause harm to themselves, others, or if harm is being caused to them. For example, if someone asks to keep their confidentiality and they then tell you they wish to commit suicide, then you have a duty of care to tell the appropriate person to be able to prevent harm. In a care setting confidentiality is broken with other care workers to enable continuity of care for that particular individual. Biii 4.2 Describe ways to maintain confidentiality in day to day communication By not gossiping or sharing confidential information over social media or with others that do not have a right to know helps maintain confidentiality. At the work place keeping personal information locked away or password protected will help ensure...
Words: 1469 - Pages: 6
...Assessment 4.2 P2 - Present complex internal business information using three different methods appropriate to the user’s needs In this assignment I will present internal business information using three different types of communication methods which are appropriate to the user’s needs. The three types of methods I have chosen are written, on screen multimedia presentation and verbal presentations. I have chosen ASDA to do my research upon. ASDA is a global supermarket which sells groceries, electrical equipment, general domestic equipment, toys and clothing. It is now subsidiary of the American store Wal-Mart. Today they are the UK’s second-largest chain by market share. Written- written communication involves any type of interaction that makes us use the form of a written word. It is one of the main types of communication used. Written communication is used a lot in a business as written communication involves reports, letter, instruction, agreements, memos and policies. Written communication is the most appropriate when detailed instructions are required, when something needs to be documented, or when the person is too far away to easily speak with over the phone or in person. ASDA uses this type of communication to communicate without different people in the hierarchy system or to one of their customers. It is appropriate to the user’s needs because written communication is precise and explicit. It also allows the manager to get in contact with someone easily without...
Words: 2268 - Pages: 10
...UNIT 1: THE CONTEMPORARY HOSPITALITY INDUSTRY Get assignment help for this unit at assignmenthelpuk@yahoo.com LO1 Understand the current structure of the hospitality industry Hospitality industry: hotels; restaurants; pubs, bars and nightclubs; contract food service providers; hospitality services; membership clubs and events; brands and businesses Scale and scope: size; types of ownership; turnover; percentage of Gross Domestic Product (GDP); purchasing power Diversity: products and services eg food, drink, accommodation, conference and banqueting, leisure facilities; levels of service; customer base Organisational structure: operational areas eg food preparation, food and beverage services, accommodation services, front of house services; functional eg human resources, finance, marketing, research and development, security, maintenance Hospitality-related organisations and professional bodies: as current at time of delivery, to include People 1st, British Hospitality Association, Institute of Hospitality, British Institute of Innkeepers, Springboard UK LO 2 Understand staffing in the hospitality industry Staff types: functional specialists; operational; craft; skilled/semi-skilled/unskilled; supervisory; management; apprentices; management trainees; full time/part-time; casual; agency; foreign workers; volunteers Hospitality industry: hotels; restaurants; pubs, bars and nightclubs; contract food service providers; hospitality services; membership clubs and events Structures:...
Words: 1081 - Pages: 5
...1.0 Executive Summary The Brew'n Bake Brewery and Bakery has established a successful presence in the food and beverage service industry. The flagship location in UC Irvine of campus living district will gross in excess of $2 million in sales in its first year of operation, ending July 2002. First year operations will produce a net profit of $433,000. This will be generated from an investment of $625,000 in initial capital. Since 10 months of operations have already been comp.leted the confidence level for final first year numbers is extremely high. Expansion plans are already underway. Owner funding and internally generated cash flow will enable additional stores to open. Sales projections for the next four years are based upon current planned store openings. Site surveys have been completed and prime locations (based on UC and CSU impacted locations) have been targeted for store expansion. This plan will result in sales revenues growing to $25 million by FY2006 and generating net income in excess of $5.6 million. Management has recognized the rapid growth potential made possible by the quick success and fast return-on-investment from the first location. Payback of total invested capital on the first location will be realized in less than 18 months of operation. Cash flow becomes positive from operations immediately and profits are substantial in the first year. 1.1 Objectives The Brew'n Bake has the objective of opening additional stores in Pepperdine...
Words: 2104 - Pages: 9
...Benihana of Tokyo Some restaurateurs like myself have more fun than others, says Hiroaki (Rocky) Aoki, youthful president of Benihana of Tokyo. Between 1964, when he opened his first location, and 1972 he had gone from deficit net worth to being president of a chain of 15 restaurants that grossed over $12 million per year. Background By 1972 Benihana was basically a steakhouse with a difference--the food was cooked in front of the customer by Japanese chefs, and the decor was that of an authentically detailed Japanese country inn. From a humble 40-seat unit opened in midtown Manhattan in 1964, Benihana had grown to a chain of 15 units across the country. Nine were company-owned locations: New York (3); San Francisco; Chicago; Encino and Marina del Rey, California; Portland, Oregon; and Honolulu. Five were franchised: Boston, Fort Lauderdale, Beverly Hills, Seattle, and Harrisburg, Pennsylvania. The last unit, Las Vegas, was operated as a joint venture with Hilton Hotels Corporation. Rocky, who was a former Olympic wrestler, described his success as follows: In 1959, I came to the United States on a tour with my university wrestling team. I was 20 at the time. When I reached New York, it was love at first sight! I was convinced that there were more opportunities for me in America than Japan. I decided to enroll in the School of Restaurant Management at City College basically because I knew that in the restaurant business I’d never go hungry. I earned money those...
Words: 5688 - Pages: 23
...Governance The most efficient way to contact staff is via email using your student email account. Please use this form of contact in the first instance for general course enquiries. We will only receive emails sent to the subject email account accg301@mq.edu.au ACCG301 Assessment Guide Session 2, 2015 1 MACQUARIE UNIVERSITY FACULTY OF BUSINESS AND ECONOMICS ASSESSMENT GUIDE Assessment Task 1 Title/Name Description Assessment Task 2 Assessment Task 3 Assessment Task 4 Assessed Coursework (Pre-set Tutorial Questions) The objective of this assessment is to provide students with an opportunity to demonstrate that they are working continuously throughout the session to achieve the learning outcomes of the unit. This assessment is based on students’ completion of pre-set tutorial questions on a weekly basis and their effort in attempting additional questions in class. Case Study/Report: Group Based Research Report The objective of this assessment is to encourage students to analyse published academic research papers, to locate and research profiles of organisations globally, and demonstrate understanding of a range of theoretical concepts relating to organisational planning and controls, as they apply to these organisations. Given that research is often conducted in teams, this assessment is done in groups so that students can appreciate the different perspectives of others, engage in planning and organising, and effectively ...
Words: 4411 - Pages: 18
...KYAMBOGO UNIVERSITY P.O.BOX 1 KYAMBOGO A REPORT ON THE INTERNSHIP/ PRACTICUM TRAINING CONDUCTED AT VISION GROUP (NEW VISION PRINTING AND PUBLISHING COMPANY HEAD QUARTERS), FINANCE DEPARTMENT, STORES UNIT BETWEEN 02ND OF JUNE 2014 AND 17TH OF JULY 2014. TO BE SUBMITTED TO THE SCHOOL OF MANAGEMENT AND ENTREPRENUERSHIP KYAMBOGO UNIVERSITY, DEPARTMENT OF PROCUREMENT AND MARKETING BY AMUNYO DENIS 11/U/13994/PLE/PE Email: deniskyu@gmail.com DECLARATION; 4 APPROVAL; 5 DEDICATION; 6 ACKNOWLEDGEMENT; 7 CHAPTER ONE 8 1.0 Introduction 8 1.1 Objectives of the practicum: 8 1.2 The scope of the practicum: 8 1.2.0 Content scope; 8 1.2.1 Geographical scope; 8 1.2.2 Time scope; 9 1.3 Organizational profile: 9 1.3.0 Background of the organization; 9 1.3.1 Organizational structure 11 1.3.2 Nature of the organization 13 1.3.3 Clients/stakeholders 13 CHAPTER TWO 14 2.0 Introduction: 14 2.1 The role of the procurement& disposal/store unit 14 2.2 Reporting and induction by the organization. 14 2.3 The department to which I assigned at the work place 15 2.3.0 Category of the department 15 2.3.1 Duties of the unit: 15 2.3.2 The title of the head of the stores unit; 16 2.3.3 The responsibilities that I was assigned: 17 2.3.4 Offices that I have worked with and what they do 18 2.3.5 Relationship with other officers in executing 18 2.4 The role of the site supervisor 19 2.5 The role of the university supervisor; 20 CHAPTER THREE 21...
Words: 9651 - Pages: 39
...GCE Specification Edexcel Advanced Subsidiary GCE in Applied Information and Communication Technology (ICT) (Single Award: 8751)/(Double Award: 8752) Edexcel Advanced GCE in Applied Information and Communication Technology (ICT) (Single Award: 9751)/(Double Award: 9752) Edexcel Advanced GCE with Advanced Subsidiary (Additional) in Applied Information and Communication Technology (ICT) (9753) Issue 4 September 2010 Edexcel, a Pearson company, is the UK’s largest awarding body, offering academic and vocational qualifications and testing to more than 25,000 schools, colleges, employers and other places of learning in the UK and in over 100 countries worldwide. Qualifications include GCSE, AS and A Level, NVQ and our BTEC suite of vocational qualifications from entry level to BTEC Higher National Diplomas, recognised by employers and higher education institutions worldwide. We deliver 9.4 million exam scripts each year, with more than 90% of exam papers marked onscreen annually. As part of Pearson, Edexcel continues to invest in cutting-edge technology that has revolutionised the examinations and assessment system. This includes the ability to provide detailed performance data to teachers and students which helps to raise attainment. This specification is Issue 4. Key changes are sidelined. We will inform centres of any changes to this issue. The latest issue can be found on the Edexcel website: www.edexcel.com Acknowledgements This specification...
Words: 87578 - Pages: 351
...today decisions that we take in the company. Profit sharing: The employees determine the profit share that they should get and also decide how to split it. It creates the feeling of ownership, says semler. Employees enjoy 25 % of company’s total profit. It directly affects their efficiency. The way of working is different by the employees when they have a sense of ownership. Profit sharing give them a reason to do things better. They work more sincerely and with more effort. In this way employees themselves can decide that what they will get at the end of the year. Free flow of information: Each piece of information is available to everybody. Nothing is kept as secret. Every employee is trained how to read a balance sheet, how different units in the organization works. Information tells people what’s working in the organization and what’s not. Everybody in company have access to the company’s books. Only one set of books wa there which was open for inspection and audit. The executives don’t want employees to think that they were holding back any sort of information. Organizational culture inception: In...
Words: 794 - Pages: 4
...New Health Medical Systems Shari Gifford HRM/548 Jennifer Familant March 10, 2014 New Health Medical Systems TO: New Health Medical Systems, Board of Directors FROM: Shari Gifford, HR Consultant CC: Jennifer Familant DATE: March 10, 2014 SUBJECT: Staffing Strategy It is my understanding that you, the Board of Directors of New Health Medical Systems, recently announced a new strategic direction to become a regional center for critically ill patients. As a part of that strategy, New Health Medical Systems (NHMS) has opened a new cardiovascular unit where patients can receive care for heart attacks, strokes, and other types of cardiovascular diseases. NHMS was quickly able to recruit a quality physician to head the unit as well as additional professional staff, however finding qualified technicians have become much more difficult than originally anticipated. The problem does not seem to be so much in terms of the position being attractive to candidates, but rather a lack of skilled technicians in the immediate region. Most of the skilled technicians are already employed, and are not actively seeking jobs with other organizations. In order to fill the 35 technician positions, the director of staffing has created a new staffing strategy that includes the following: 1. Place advertisement in the local newspapers 2. Contact staffing agencies that specializes in placing technicians into health care facilities 3. Organize a job fair and invite local...
Words: 630 - Pages: 3
...What is effective management? This will be one dimension that you will have to reflect on throughout the unit – some questions that might arise is there such a thing as ‘one best way’ of being effective? Does being effective require a set of skills, or is it more about being adaptable and flexible? Is it more effective to think of management as the sole locus of the manager, or as a group or ever organizational dynamic? Gender Equality/Balance – were more women just not choosing promotions? More complex than that – See Acker article on Moodle to help start thinking through these ideas! Administrative Management The influence on the workplace of the KIPPER phenomenon The KIPPER phenomenon is just one example of a social dynamic that can have an influence on the workplace (e.g. people having to stay in work longer and retire later in order to financial support adult children). At a more general level it highlights how different social or cultural trends always have an influence or organizational life. Definitions are always difficult I agree – and there are lots of definitions! A good place to start is think about the academic definition given to a term in a text book or, better still, an academic paper, and then think how this might translate into an organizational setting. The framework for the unit Broadly speaking, the unit starts off at an individual level and them moves towards ideas which are more group-based, then more organizational based. However, this...
Words: 386 - Pages: 2
...120 History and Theory: Introduction Assessment Brief* (*please read in conjunction with unit outline document) ---------------------------------------------------------------------------------------------------------------------------------- Key dates Assessment set: Tuesday 8 January 2013 First* group meeting (with tutors): Wednesday 24 January (studios 1,3,5) Wednesday 31 January (studios 2,4,6) (*Groups are expected to meet outside of these timetabled sessions in order to complete this work.) Drop-in help sessions: Wednesdays, 10am to 12 midday (weeks 5,7,8,9,10,11,12) (studio outside PO2.20 – for individuals and groups) Submission date (exhibition): 1 May 2013 (week 2 consolidation and assessment period) ---------------------------------------------------------------------------------------------------------------------------------- Introduction You carried out a range of research tasks during teaching block one, which enabled you to develop your research skills, as well as deepening your subject knowledge by following particular interests. These tasks were not assessed, but will be of great help to you for your assessed work in teaching block two. Throughout teaching block two you are required to undertake an individual research project, focussing on one space from the list attached. You will present this research in the form of a research journal (artefact one). Each studio has been allocated a ‘type’ of space, either domestic, sacred or public...
Words: 2957 - Pages: 12
...Cipher, the same "SET" line will be used to encrypt the grid zone letters and the coordinates. To preclude misunderstanding, a statement is made that grid zone letters are included in the message (unless unit SOP specifies its use at all times). | From Map | Unit Leader(s) | Required so evacuation vehicle knows where to pick up patient. Also, so the unit coordinating the evacuation mission can plan the route for the evacuation vehicle (if the evacuation vehicle must pick up from more than one location). | 2 | Radio Frequency, Call Sign, and Suffix | Encrypt the frequency of the radio at the pickup site, not a relay frequency. The call sign (and suffix if used) of person to be contacted at the pickup site may be transmitted in the clear. | From SOI | RTO | Required so evacuation vehicle can contact requesting unit while en route (obtain additional information or change in situation or directions). | 3 | Number of Patients by Precedence | Report only applicable information and encrypt the brevity codes. A - urgent. B - Urgent-Surgical. C - Priority. D - Routine. E - Convenience. If two or more categories must be reported in the same request, insert the word "BREAK" between each category. | From Evaluation of Patient(s) | Medic or Senior Person Present | Required by unit controlling the evacuation vehicles to assist in prioritizing missions | 4 | Special Equipment Required | Encrypt the applicable brevity codes. A - None. B - Hoist. C - Extraction equipment. D -...
Words: 774 - Pages: 4
...Understanding Self-Knowledge and Evaluating Understanding xxxxxxxxxxxxxxxx Grand Canyon University July 14, 2007 Understanding Self-Knowledge and Evaluating Understanding The purpose of this paper is to identify, describe, and critique personal views on the place of understanding self-knowledge from the point of view of both the teacher and the student. The paper will also provide an evaluation of the sequence and organization of instruction that was used during at least two teaching assignments (units). The focus of this evaluation will be toward the effectiveness of the sequence and organization in accomplishing the desired understanding expected from students. To allay the purpose of the paper, criteria from Grant Wiggins and Jay McTighe’s (2005) “backward design” will serve as a background for much of the information included in the paper. According to Wiggins and McTighe (2005), self-knowledge is “the wisdom to know one’s ignorance and how one’s patterns of thought and action inform as well as prejudice understanding” (p. 100). In consideration of today’s teaching milieu, it is possible that there are far too many instructors who are not familiar with the positive academic gains that they could bestow upon their students by paying attention to criteria that warns against instruction is devoid of any understanding, appreciation or acknowledgement of students’ self-knowledge. One of the greatest teachers and philosophers of Western thought, Socrates (Wiggins...
Words: 1832 - Pages: 8
...AFTER ACTION REVIEW SECTION I. ADMINISTRATIVE DATA Task(s) Task Number Task Title Taught or After Action Review Supported Task(s) Task Number Task Title Supported N/A NA Academic The academic hours to teach this class are as follows: Hours PEACETIME HOURS/METHODS 100 mins/CO/PE/ 20 minutes video Total Hours 2 hrs Test Lesson Type of Test: Brigade Certification Test Number Total Hours: 3 hours Prerequisite Lesson Number Lesson Title Lesson(s) None None Clearance There are no clearance or access requirements for this lesson. and Access References |NUMBER |TITLE |DATE |PARA/ | | | | |PAGE | | | | |NO. ALL | |TC 25-20 |A Leader’s Guide To After Action Reviews |Sept 93 |All | |TC 25-10 |A Leader’s Guide To Lane Training |Aug 96 |Chapter 5 | Student Provide Slides to students one day prior to the start of class. Students Study must be prepared to discuss the Slides during class. Scan TC 25-20. Assignments Instructor One instructor, familiar with TC 25-20, Requirements Additional...
Words: 4137 - Pages: 17
