Technology has definitely come along way and different individuals have learned how to advance, and control it. One of the most significant technological advances is the utilization of remote management. The accessibility and affordability of technology has made working remotely not so remote anymore, and there is a huge range of online tools now; it’s common for teams to be spread throughout the country to collaborate as if they are in the same building (Westland, 2013). There are many situations that can make using remote management easier to everyone involved. When I used to work at U.S. Xpress Enterprises, we would have our desktop telephones on the computer. On occasion the phones would go out or need a software update and it was easy to send an IT desktop technician an IM to address the problem. From there they could, of course, type in the IP address of the computer and remotely access the computer to solve the problem. It saves time and a lot of unnecessary steps, especially when the IT professionals already have a large workload. However, with a tool like this, there has to be a fine line between what is an appropriate and inappropriate time to use such. An inappropriate time would be if there were customers or employees that could see the screen and see what the IT professional is accessing, such as: an employee’s personal information, an employee’s E-Mails, etc. If it something that is confidential it needs to remain confidential for all of the persons involved. A policy that would most certainly need to be placed into effect would be that only IT professionals/desktop technicians are allowed to use the remote management tool and with the permission of the supervisor and/or employee. There are many people out there who would take advantage of such situations to tap into personal information of others, so with that comes responsibility. With that being said, there are many ethical and legal implications that can arise from this. As mentioned before, there are individuals who would tap into computers remotely just to see what they can find on the computer and use for something negative or hurtful.
Packet sniffers have been used for years by network administrators to monitor their networks and perform diagnostic tests or troubleshoot problems. A packet sniffer is a program that can see all of the information passing over the network that it is connected to; as data streams back and forth the packet sniffer looks at the data that is passing through the network (Bonsor, n.d.). I would definitely recommend the use of packet sniffers for an organization. There are many reasons to support why, but the main reason would be to monitor employee use. This will show what activities are taking place on the company’s network and to monitor if employees are spending their time more on professional or personal matters. The ethical and legal responsibilities that would need to be in place are to make sure that everything is done at just that: legally and ethically. If a company has suspicions the employee is doing something that is deemed unprofessional or against company policy, they would need to look into that activity; however, as far as just doing random checks and looking up personal information is something that they should be held legally responsible for because once again, there are people out there who will use this information for bad.
Back to U.S. Xpress, in my opinion, they had one of the best fault tolerance systems set in place. They had a very successful UPS and backup generator. When I worked there, there was a very bad storm that knocked out power in the half of the county that U.S. Xpress was in; however, U.S. Xpress was the only place that had power. It had the computers and network up and running in just a few minutes and no employee lost what they were working on at the time and we were still able to do business. Due to that experience I would recommend number one having a UPS and backup generator.

References
Bonsor, K. (n.d.). Is your workplace tracking your computer activites? Retrieved April 25, 2015, from http://computer.howstuffworks.com/workplace-surveillance2.htm
Westland, J. (2013, December 30). The Pros and Cons of Working Remotely. Retrieved April 25, 2015, from https://www.projectmanager.com/pros-cons-remote-project-management.php