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A decentralized approach to training managers and hourly employees of Dunkin Donuts and Domino Pizza has various strengths and weaknesses. Some of the strengths of decentralized training to training managers are that decentralized training program provide the managers with both theoretical and important practical skills. The managers are able to put into practice what is required by corporate through on the job training. They are also bale to develop interpersonal skills by working effectively with others during their training and evaluating are things are done and run and how decisions are made. Similarly as they are often trained by experienced store managers or franchise owners they get to have an ongoing experience of how a store operates and how to deal with employees they will be managing (Ivancevich, 2010). For Dunkin Donuts, a decentralized approach to training proved efficient and less costly by dropping training costs from $418,000 to $172,000 (Case study, n.d.). It also creates realistic job expectations by putting in view what the role of the manger trainee will be in the business. Drawbacks to a decentralized approach to training of managers include: Inconsistency, costly, quality of instructor and important regulatory component in training. Decentralization of training often result to inconsistency in training as different regions though use the same materials may employ different approaches of passing across the knowledge to management trainees. This implies therefore that some managers will be all rounded well trained while others will not be (McCain, 2007). At times decentralization may also be costly especially looking at this from the training materials and the trainers to be dispersed in each region. This would reduce the cost saving that would have bee realized with having just one or two trainer. Another shortcoming is based on the

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