Image Change Analysis Expectations
“Case Study Cheryl Ways and Agilent Technology’s Layoffs”

July 20, 2011

Introduction
In 2001 Agilent Technology a World Premier Measurement company started losing money changes where in order to keep the company going. The strategic plan was started by deciding to maintain open communications with their employees. They needed to cut cost so they implemented a 10% pay cut. To cut cost they also tried to reduce the use of external consults. Staff where told to limit travel time and any discretionary spending. The last step was the inevitable laying off of employees.
Communications played a key role in their change. They communicated using every tool they had in their arsenal to let managers and employees know what was going on with the company. They sent out email, face-to-face meetings, brainstorming meetings, and also had public-address system speeches. They utilized a publication called InfoSparks that came out bi-weekly to also communicate with staff. All this communication made employee understanding to the changes that where happening. Agilent was able to maintain moral throughout the company through open communication. While the changes where taking place they always communications their core values and what they believe in so employee believe that the company has a purpose.
Analysis
In the case study of Agilent Technology some images of change management are pretty obvious. The first is Cheryl ways even though she was told three weeks prior that she is to be laid off she continues to work as usual. I believe she to on the change management image as nurturer. All the works she is doing now will make a small or large change to the other employees in the organization. The small change of doing here work as usually may not seem like a lot, but during changes to an organization where others might be picking up the slack of those who are laid off this one act will maybe help them to better...