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Uop Ops 571 Week 2 Team Assignment

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Submitted By shenderson2014
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Week 2 Learning Team Reflection
Angela Hawkins, John Reed, Shalonda Henderson, Taletha Grissom
University of Phoenix
OPS/571
November 16, 2014
Eileen Broyles

Week 2 Learning Team Reflection
“Everyone loves the flavor of a tootsie pop” has been a popular phrase for years, a commercial jingle that reminds every one of the wonderful taste, a memory from childhood that brings people from miles around to local candy stores seeking Tootsie rolls, whether it is a lollipop or a tootsie roll chocolate, everyone one is familiar. Tootsie Roll Industries is a world leading Candy Company. The company began during 1896 in New York City ("Old Time Candy," 2014). Leo Hirshfield began crafting the confections at his local shop. The delicious candy sold for one penny. The Tootsie Roll launched Hirshfield’s modest shop into a multinational corporation. The company headquartered in Chicago produces 62 million Tootsie Roll candies daily ("Old Time Candy," 2014). The company has grown to include some of the world’s favorite candies. Tootsie Brand candies include the Tootsie Pop, Charms Blow Pop, Sugar Daddy, Dubble Bubble, and Junior Mints. The company has 22 candy brands ("Old Time Candy," 2014). Tootsie Roll has annual sales of nearly 500 million dollars ("Old Time Candy," 2014). The company is one of the leading candy producers in the world. There are numerous processes that contribute to the success of the company. An essential process for the company is the actual production of its staple candy the Tootsie Pop.
The Process
One way to categorize the process of the company is to whether it is a single stage process or a multiple stage process. The Tootsie Roll Company has multiple stages from mixing of the ingredients to wrapping the candies in individual and bag wrappers. Another way of describing the process is whether the process is made to order or make to stock. The Tootsie Roll Company is made to stock. Made to stock allows for quick delivery to customers.
The Manufacturing Process
The Tootsie Roll Company has a 9 step manufacturing process. The lollipops are made mostly from corn syrup and sugar. The first step, dry sugar is brought into the plant in huge rail cars. The rail cars attach to a vat and the sugar is poured into 180 degree water where it is dissolved. The lengthy process can take up to nine hours to melt approximately 180,000 pounds of sugar. Once the sugar has been completely dissolved into the hot water, the sugary water is pumped into the pre-cooker. The second step, they add the corn syrup. The syrup is delivered by trucks and then pumped into the pre-cooker. The calculation is 55 percent liquid sugar and 45 percent corn syrup. The third step, the mixture is heated to around 228 degrees. The pre-cooker is essentially a set of coils, heated by steam, through which the sweet slurry is sent. The fourth step, the heated mixture is then pumped from the pre-cooker to the final cooker where it is cooked under a vacuum for about four minutes to a temperature of about 290 degrees. The vacuum is essential to this phase as it removes all the moisture and heat from the candy. Large final cookers can cook up to 150 pounds of candy in one batch. The fifth step, includes adding color, flavor and citric acid or malic acid (one flavor is made at a time). The flavors and colors are in liquid form and have been carefully pre-measured in a vial before being added, by hand, to the mixture. The citrus acid and malic acid are extremely important as these promote flavor and balance the sweetness. The mixture is then thoroughly churned and kneaded by two large machine arms. The sixth step leads us into the cooling process. The candy is sent to the batch roller, which extrudes the candy through cones and rolls it into a fat rope where it is sent to the sizing wheels. The seventh step sends the candy rope to the forming machine, which presses the heads into a spherical shape and inserts the paper stick. The machine is capable of forming 1,000 lollipops per minute. The eighth step, after the lollipops are cooled they are moved by a conveyor belt and dropped into the wrapping machine. They are automatically wrapped and sent to be boxed or bagged, depending on how they are to be retailed. The ninth and final step, the boxed or bagged lollipops are secured for storage and shipping.
Conclusion
Though the process for making the Tootsie Pop may appear to be complicated it is actually a simplistic process that the company has been able to capitalize on for years. The use of automation has made the production process more efficient and is quickly adaptable to changes in demand. However, the candies in the Tootsie Roll lineup are so vastly popular that the make-to-stock approach is the most logical method of ensuring that customers worldwide have their supply demand met by the company.

References:
Jacobs, F. R. & Chase, R. (2011). Operations and Supply Chain Management (13th ed.) Boston, MA: McGraw-Hill Irwin Ian Linton, 2014
Tootsie Roll Industries, Inc., Retrieved November 16, 2014, http://www.tootsie.com/plant-tour/
Tootsie Roll Industries, Inc., Retrieved November 15, 2016,
http://www.oldtimecandy.com/walk-the-candy-aisle/tootsie-rolls/

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