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Usha Fans Survey and Swot

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Submitted By abhisinghsubba
Words 1089
Pages 5
USHA fans Survey Data
Questions
1. What do customers look for in a luxury fan? 2. What does Usha have to offer to consumers? 3. Which is the best selling brand? 4. Will high priced luxury fans with hi tech features of about rs 30000 do well in the market? 5. Why do customers prefer brands other than Usha? 6. Which are the biggest competitors in the luxury fan market? 7. What type of pedestal fans are sold and how many?
Data
USHA outlet, Kalkaji 1. Features customers look for: appearance 2. Usha runs due to its durability, and brandname. 3. Usha’s highest selling fan: Hunter 4. Yes a new product which cost 35,000 will be feasible by USHA. 5. Other products provide good design, most give warentees for 5 years. Fitting and mounting is looked after by them. 6. Havells and orient 7. Pedistal fans sold: none of luxury variety
Taneja home solutions, Dayanand colony 1. What the customer wants has most to do with price range and design. 2. USHA has good brand reputation as it is an old brand. 3. The highest selling fan is: Ameya (starting 17900/-) 4. Yes 5. Usha faces problems with customer complaints handeling, other brands offering better designs and shortcomings in Aftersales services 6. The competition in luxury segment are ameya, havells & modern 7. Pedistal fans sold: 2-3 a month
Taneja Electricals Kailash colony 1. Customers want designs that match their homes decor 2. Usha is an old well known brand 3. Highest selling luxury fan is ameya and havells. They offer better service and better designs. 4. Yes 5. Usha has the impression of a budget fan in the customers mindset 6. Main competitors are havells, orient and ameya 7. Pedistal fans sold: very few
Anemos, MGF Plaza 1. What the customers look for: Design and material 2. It’s a good

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