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Value Chain Analysis

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Value Chain and its impact on Business Strategy
Michael Porter presented the value chain concept as the whole series of activities that create and build value in his 1985 book Competitive Advantage (NetMBA, 2010). Porter developed the five forces model that many businesses and organizations utilize to address how well they can compete in the marketplace (Harvard Business School Press, 2005). In his book, Porter suggests that activities within an organization add value to the service and products that the company produces. These activities should be running at the highest level if the organization expects to gain competitive advantage over its competitors. If the organization is run efficiently, the value obtained should exceed the costs of running them.
He suggests there are primary and support activities that make up the value chain concept. Primary activities include inbound logistics, operations, outbound logistics, marketing and sales, and service. Support activities help the primary function and include procurement, technology development, human resources management, and firm infrastructure (Porter, 1985). To establish a successful product for an organization, a value must be included in each activity that the product life cycle. A successful organization contains all the required functional departments to perform these activities, and effective communication is necessary to synchronize the activities of these functional units efficiently.
Technology Impacts a Value Chain
Technology is always utilized is some degree in every value chain activity and can effect competitive advantage by impacting cost drivers or uniqueness ((NetMBA, 2010). Technology in the value chain has increased cost savings, decreased turn-around times, and enabled better customer service. Technology also allows information to be shared instantly and inexpensively among many people in

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