...organization of Verizon wireless Level One Heading The major four functions of management includes planning, controlling, organizing, and leading. These four functions could be affected by both internal and external factors in any business environment. Planning in management is systematically making decisions based on goals and activities that will be pursued by an individual. Controlling in management is the Monitoring performance and making changes. Organizing in management is assembling and coordinating human, financial, physical, information, and other resources needed to achieve goals. Leading in management involves the manager’s efforts to stimulate the high performance by employees. The external forces that affect the four functions of a business in management includes political, economic, technological, and sociological. Sociological is the demographics status in which helps management to plan for the future and design products for different aspects of people. Political and Economic includes all essential factors such as competitors and suppliers and customers as well this allows them to study their suppliers and competitors. Technology has a big effect on businesses, and the market could change overnight at any time so it is up to management to be able to adapt and be in potion to make decisions to adjust the company up to standards. The internal and external factors such as: Globalization, Technology, Innovation, Diversity, and Ethics all affect the...
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...WorldCom. The company experienced rapid growth through the 1990s and when it purchased MCI in 1998, it was approaching the top. There were plans by the management to have the largest merger by communications companies but the US department of justice and the European Union foresaw an eminent period of monopoly, they stopped the move. Some companies were therefore left out in the merger of 2000. The company however experienced the biggest bankruptcy and accountancy fraud in corporate history. WorldCom was compelled to change its name MCI, one of the companies it had purchased. On 14th February 2005, Verizons agreed to acquire MCI, formerly WorldCom. (http://www.usatoday.com/money/industries/telecom/2002-07-21-worldcom-chronology_x.htm) WorldCom since then has been operating under the banner of Verizon Business. The planning function of the management is guided by some key principles: The ethics principles ensure he privacy and security of customers’ data. At all levels transparency in financial accounting must be practiced to avoid another scandal. Innovation is another key area that makes the company brace up to current global trends in the communication industry. This is by transformation of its networks, services and human resource. The company’s employees also receive education and training regularly to deliver outstanding customer service, under the principle of growth, the company is keen on providing good jobs now, for a new generation of...
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...Acceptable Use Policy (AUP) Definition After research and careful consideration of some of the other policies listed by other companies such as AT&T, Sprint, T-Mobile, and Verizon Wireless, Richman Investments has come up with the an acceptable use policy (AUP). The following are not allowed at any time: Making of unauthorized promises in e-mail. All emails should have a footer which states that the messages are from the sender only and do not represent the decisions or policies of Richman Investments. Using company resources or web services to visit web sites which contain inappropriate material is prohibited. This includes pornography, sexually oriented material, or sites which promote or depict discrimination, violence, or illegal activities. In addition, it is no longer allowed to have big attachments to multiple recipients in the organization will be enforced. This can tie up the system during a busy point in the day which could end up keeping the company from making profitable decisions. In addition, no jokes or humorous items on Richman Investments email system. These emails may not be considered funny to some, therefore will not be allowed by any. Making statements concerning race, sexual orientation, disability, religion, or national origin are prohibited. These statements could be seen as harassment by either the person receiving it or by other people that may see it. Use of company email to support inappropriate activities is not allowed. Checking a doctor’s...
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...Read Appendix D with additional information on Club IT. Review the project development methodologies in Ch. 10 of the text. Choose one of the project development methodologies to guide your analysis of Club IT. Write a 700- to 1,050-word paper using the information gathered from your review of the Club IT website and interviews with Ruben and the staff to perform an analysis of the Information Technology status of the business. Identify three business problems you see at Club IT in terms of resources, customers, and supply chain. Club IT has a lot of issues coming in from the back to the front door; given to the fact the technology is an issue for Ruben and Lisa. The fact there club lacks the upgraded technology in order to make a statement among all other clubs in the area. Club IT does not have the relationships that most successful club have with their consumers or contractors. For example Belasco night club in Downtown LA sub contracts to a professional radio station who makes appearances on certain nights and have professional relationships with music Stars who may be included for a certain percentage of the profits made from that night. The thing is the more you reach out and make connections such as a radio station or well-known DJ; they automatically have an fan base which will boost your ratings and boost your reputation with free promoting from each source. Unlike like Belasco’s venue they lack the technology, lack resources when it comes to customer’s...
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...Running Head: VERIZON: STRATEGIC TRAINING AND DEVELOPMENT REPORT Verizon: Verizon Who doesn’t remember asking or being asked, “Can you hear me now?”? This phrase was used in effort to find a good signal so that both parties on a mobile phone conversation can be heard? Consequently, the commencement of the cell phone dance would continue until a successful signal was found. Verizon took the negative sting off of this phrase by breaking out the “Test Man” in 2002. The “Test Man” moved around to all sorts of weird places from manholes to the deep ends of a swamp, all while repeating, “Can you hear me now? Good!” (Test Man Launch, 2009). Currently, “Can you hear me now?” is regarded in a positive and humorous light expressing that customers will not have the same experience as they did with other cell phone providers. This cutting edge approach of introducing those commercials was an ingenious way of highlighting Verizon’s products’ efficiency and greater coverage areas that well surpassed their competition. People that never heard of Verizon or was not too familiar with their products and services know now that this company is associated with excellence in the quality of what they deliver. This communications giant is headquartered in New York City, New York and has an annual revenue $106.6 billion dollars (Freilfeld, 2012). Verizon employs almost 200,000 employees and touts an impressive 12th consecutive year of being recognized as one of the world’s top...
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...announced plans to purchase Motorola Mobility and new LTE technologies are making waves in the mobile data sector. Since these providers rely on advanced technologies only the most innovative and reliable networks survive. Verizon currently dominates the market and services 31.9% of American mobile users. The company was established in 2000 as a joint venture between Vodafone and Verizon Communications. One of the Verizon’s largest acquisitions was the purchase of Alltell Wireless in 2009 for $28.1 Billion; this purchase expanded their network coverage and increased their market share. Verizon operates a CDMA Radio network which does not require the use of SIM cards. The company’s service quality is a competitive advantage and Verizon invests about $5.7 Billion per year to expand and upgrade their network services. Verizon boasts “America’s largest and most reliable network” and has over 160.3 Million subscribers. They recently added the iPhone to their product line in early February which has allowed the company to take a significant portion of sales away from AT&T. Verizon is one of the most expensive networks and appeals to customers who are willing to pay a premium for advanced network technology. In other news the FCC has accused Verizon of illegally adding charges to customers’ bills. The company was ordered to repay $52.8 million in funds back to customers in early October of 2010. AT&T wireless is the second largest service provider with 98.6 Million...
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...holding company it is one of the biggest phone services companies in the United States and around the world it has subsidiaries and affiliates which works under AT&T operating companies. At&t services includes the nation’s largest fastest 3G network for wireless, Wi-Fi, high speed internet services, it also offers the most wireless phones that work in other countries. At&t excels in customer service loyalty because of its network quality, technology leadership and competitive plans. AT&T has allowed its customers to have access to nation fastest 3G network along at the same time to talk and surf over the internet. Among being competitive in the market against some of the other wireless phone companies including T-mobile, Verizon and Sprint, At&t has manage to be the leader in emerging technologies with the most smart phones. Founder and President of Brand keys stated, “At a time when brand has become a surrogate for added value, especially n the wireless category, we believe AT&T has been able to better meet the expectations that consumers hold for that fusion of technology and brand. They’re managed to do it believably and with a degree of engagement that have resulted in their No.1 ranking in our 2010 Customer Loyalty Engagement survey.” (Robert Passikoff, 2010) References Brand Names, . (2010, February 4). 2010 Customer loyalty index rates AT&T number one based on network quality, technology leadership and competitive plans []. Retrieved from...
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...customer buzz and excitement and grow demand for the product. For Verizon to be successful in Australia and Brazil it is important to establish an effective communication plan to establish a customer base that will embrace Verizon’s new product offering. Developing and Managing an effective Marketing Communications Plan To establish an effective communication plan, Verizon will employ technology to establish its brand image in Australia and Brazil. In need of consideration are the budget for the effort, effectiveness of the plan with reference to new clients’ subscriptions to Verizon and evaluating the plan after it has been launched to determine the necessary changes to be made (Kotler& Keller, 2006). The budget available will impact the types of technology and media used and should be sufficient to allot for different media outlets. This approach would enable Verizon to target a larger client base, and gain support for its brand image, confirming the importance of access to more than one outlet to customers (Kotler& Keller, 2006). Next, Verizon must evaluate how effective their plan has proven to be based upon demographics and marketing surveys taken in the targeted areas. This data would be used to identify if additional outlets are needed and will permit copy testing to be done (Kotler& Keller, 2006). Once accomplished, Verizon can launch its brand out to the two markets. The initial six weeks will require Verizon to commit to additional research to determine any changes needed...
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...3G and 4G Wireless Networks 1 3G and 4G Wireless Networks Kelly Lynch Dr. Sergey Samoilenko, PhD Information Systems and Decision Making Strayer University October 28, 2012 3G and 4G Wireless Networks 2 Abstract 3G and 4G networks have a lot of similarities, but when it comes to speed, 4G LTE is the service many people are looking for. Unfortunately, 4G LTE is largely unavailable in rural areas and the cost of the service is substantially high, forcing most users to use a 3G service until these factors change. While the technical differences between 3G and 4G service can be a little confusing, buyers can compare upload and download speeds, customer perceptions and service availability to determine what service is best for them. 3G and 4G Wireless Networks 3 For consumers, the differences between a 3G network and a 4G LTE network can be a little confusing but there is some good information available to the discerning shopper. For those who wish to learn a little more about 3G and 4G technology, examining what each network does and does not offer, can help them decide which service is best for them. 3G and 4G Networks Both 3G and 4G networks offer similar services and applications to their customers. They both offer faster and better connection to the Internet, enhanced audio streaming, video conferencing and TV through the Internet support (Unuth, 2012). While 3G networks offer wider coverage...
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...Verizon Tony Gauvin All images from www22.verizon.com ©2005 Tony Gauvin, UMFK Overview Existing Condition New Vision and Mission External opportunities and threats CPM EFE Internal strengths and weaknesses IFE SWOT Matrix SPACE BCG IE matrix Grand Strategy Matrix QSPM Analysis Possible strategies Recommendations Strategic implementation and desired results Annual objectives (goal) and polices Evaluation Procedure Wednesday, March 23, 2005 © 2005 Tony Gauvin, UMFK Verizon Overview Verizon Communications Inc. is a provider of communications services with four operating segments: Domestic Telecom Domestic Telecom services principally represent Verizon's telephone operations that provide local telephone services in 29 states and the District of Columbia Domestic Wireless Domestic Wireless products and services include wireless voice and data services and equipment sales across the United States. The Information Services segment encompasses Verizon’s domestic and international publishing businesses, including print SuperPages and electronic SuperPages.com directories, as well as Website creation and other electronic commerce services. This segment has operations principally in North America and Latin America The International segment has wireline and wireless communications operations and investments primarily in the Americas, as well as investments in...
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...for Verizon Wireless. The wireless service provider is committed to offering customers the most reliable service on the “nation's best wireless voice and data network,” and providing accessible products and services that meet the communication needs of all customers. Verizon Wireless offers 4G LTE and double the bandwidth coast to coast, which means faster peak speeds and higher capacity, letting people work more efficiently from anywhere. The service provider postulates more options than any other wireless service provider, which is why it is a crucial environmental factor. Another imperative environmental factor is technological. In todays society, technology is vital, even increasing the standard of living. Needs are met with greater ease with the right technology. Verizon wireless offers the option for various smart phones to choose from, as well as the option for a technologically advanced tablets with wireless service depending on ones needs, hence it is an imperative environmental factor. Consumers often engage in routine response behavior when they buy low-involvement products such as phone service from Verizon, they make automatic purchase decisions based on limited information or “word of mouth advertisement.” Wireless phone service is almost required in this day and age; most people do minimum research before purchasing phone service, keeping in mind that within the first few days a contract can be breached. However, with “word of mouth” advertising, Verizon has built...
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... Visit Our website: http://hwsoloutions.com/ Product Description PRODUCT DESCRIPTION STR 581 Week 2 Organization’s Innovation Strategy, “Verizon Wireless is an innovative wireless communications company that connects people and businesses with the most advanced wireless technology and service available” (verizonwireless.com). Verizon wireless is owned by Verizon communications and is headquartered in Basking Ridge, NJ. Verizon wireless is the nation’s largest wireless company. Verizon currently serves about 123.4 million customers and have more than 1,700 retail locations nationwide. They were the first wireless company to bring 3G wireless broadband network to the States. The nation’s largest and most reliable 4G LTE network is operated by Verizon wireless. With the 4G LTE, customers can access fast internet and stream media faster than before. Now, Verizon has expanded to a new technology called XLTE. This new technology offers doubling speed and capacity over 4G LTE and still using the same Advance Wireless Services (AWS) spectrum. Now customers who live in the most congested areas for wireless and data traffic can access internet, download videos and send multimedia messages without experiencing delay or reduced speed, even during times of peak usage. In this paper, we will discuss how this innovative service from Verizon will keep them in the competitive advantage in the wireless industry. Strategy of innovation Verizon’s creation of XLTE is part of its corporate...
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...Verizon Communications Inc. Financial Management Analysis Table of Contents Executive Summary 4 Mission Statement 5 Vision Statement 5 History 5 Business Summary 9 Financial 10 Employees 10 Products Offered 11 Wireless 11 Enterprise/Mid-Market Business 12 Key Enterprise Products and Services 12 Residential/ Small Business 13 Key Residential and Small Business Products and Services 13 Community Work 14 Fast Facts 15 Customers and Target Market 15 Financial Ratios Balance Sheet Balance Sheet Financial Analysis Income Statement Analysis Cash Flows Statement and Analysis WACC Calculation Financial Planning Forecast Forecast Analysis Forecasted Balance Sheet and Analysis Forecasted Income Statement and Analysis Conclusion [pic] Executive Summary Verizon Communications, Inc., with Headquarters in New York City; Operations Center in Basking Ridge, N.J. is a Dow 30 company and the most reliable wireless network with 106.3 million total connections. Verizon, a global leader in providing broadband and other wireless and wire line communications services to mass market, business, government and wholesale customers; operates nearly 143.7 million customer connections (wireless, wire line, broadband and TV) served every day. Verizon also provides converged communications, information and entertainment services over America’s most advanced fiber-optic...
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...Verizon Global Environments Verizon Global Environment Verizon Communications Inc. (Verizon) is a communications services provider. The company offers a range of broadband, wireless, and wire line services to business, government and wholesale customers. The company’s service include wireless voice, data services and other and voice, internet access, broadband video and data, Internet protocol network services, network access and other services. Verizon provides converged communications, information and entertainment services across the US through its fiber-optic network. Verizon offers business solutions to customers in about 150 countries across Americas, Europe, the Middle East, Africa and Asia Pacific. Verizon Communications Inc. (Verizon) was formed on June 30, 2000, with the $52 billion merger of Bell Atlantic Corp and GTE Corp., two of the world’s largest telecommunications companies. Government regulation and high infrastructure costs largely shaped the evolution of the telecommunications industry, necessitating mergers and acquisitions for sustainable growth. During this merger between Bell Atlantic and GTE, Bell Atlantic and London-based Vodafone Group announced their agreement to create a new wireless business, Verizon Wireless. With the acquisition of MCI in 2006 for $8.6 billion, Verizon became a leading provider of advanced communications and information technology solutions to large-business and government customers worldwide. In addition to growth through...
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...but it is definitely easier than building a completely new LTE supported network. As such, any carrier that has an established 3G network, have upgraded to an HSPA+ network. With over 100 network carriers worldwide featuring HSPA+ networks with most boasting over 80% coverage. To keep up with current LTE speeds, carrier networks are also upgrading the their “slower” 21Mbps networks to 42Mbps or even 84Mbps (theoretical) download speeds. Cost As mentioned earlier, the biggest issue with taking advantage of the faster speeds of a 4G LTE network is coverage. Availability is still quite limited but that will of course, get better. What surprised me is the lack of a difference in cost between a carrier’s HSPA+ and LTE networks. • AT&T and Verizon have standard data rates of $50 for 5GB regardless of whether you have access to 3G, HSPA+, or 4G LTE networks. • T-Mobile, which currently features a 42Mbps HSPA+ networks, also features the same data rates. • In India, while available only in Kolkata so far, 4G LTE costs Rs 1399(~$28) for 9GB, with HSPA+ being Rs 1250(~$25) for 10GB. Of course, I’ve only used the information from two places I’m most familiar with, so there might be other networks worldwide where there is a more evident price difference (or not), so if there are, do let us know in the comments...
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