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VERTU: NOKIA’S LUXURY MOBILE PHONE FOR THE URBAN RICH

Submitted by: Pathikrit Guha

UID: 113850578

ENTS632 SEC: 0101

Submitted on: 10/04/2015

HONOR PLEDGE:

"I pledge on my honor that I have not given or received any unauthorized assistance on this assignment / examination.”

Signature: Pathikrit Guha Date: 10/04/2015

I. Statement of Problem: Vertu is expanding its business in Asia. How to utilize Vertu’s product and promotion strategy to increase its business in the Asian market especially China, Honk Kong and Taiwan is what it’s new CEO Stephen Elop has to decide. Options available to him include either a) capitalize on the existing marketing strategy to further its growth in the Asian market or b) adopt changes to its existing marketing strategy in order to better accommodate cultural differences between Western and Asian markets.
II. Summary of the SWOT:
Strengths: As a pioneer in the luxury phone business Vertu catered to a niche market creating a demand for its exclusive products. Characterized by its superior craftsmanship, beautiful customizations, Vertu products offered a unique experience in terms of design, performance and service. Value added services like Vertu client suites and Concierge service further added to the overall value of their products. Moreover their promotion and distribution strategy which included famous personalities to promote the brand, exclusive product launches and flagship boutiques hit the right chords with their target customers
Weaknesses: The waning utility of Symbian versus the user experience offered by other mobile operating systems was a disadvantage. Their brand position rendered them a misfit for promotions with wireless carriers and the mass market in general. Vertu also did not currently have any phone with the form factor design of touchscreen smartphones which appeared to

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