...CSR PROGRAM ‘’KNOW ONE, TEACH ONE’’ CSR PROGRAM ‘’KNOW ONE, TEACH ONE’’ Corporate Social Responsibility Department Corporate Social Responsibility Department TABLE OF CONTENT I. OVERVIEW OF CSR IN VIETNAMESE HOSPITALITY INDUSTRY II. CSR PROGRAM ‘’KNOW ONE, TEACH ONE’’ 1. General information 2. Programs III. REASONS AND DRIVERS 1. KOTO as a great contribution to society 2. KOTO as a sustainable impact IV. CONCLUSIONS V. REFERENCES I. OVERVIEW OF CSR IN VIETNAMESE HOSPITALITY INDUSTRY It is probable that CSR process in Vietnam arises from the reform in the early 1990s and attracts more and more attention as the norms, policies and perquisites protocol of international trade have sharpened the development process. Today, companies gain competitive advantages not only by quality of product and service, pricing strategy or location but also by their consideration and responsibility for the environment and community. While CSR is a growing movement in the hospitality industry in Asia, there are only a few enterprises really pay attention to CSR in Vietnam. One of the most outstanding program is carried out by Joma Bakery Café, which is called ‘’The Joma Way’’ (1). The program includes three main initiatives: -Donate 2% of revenue supporting grassroots initiatives focused on meeting basic life needs -Offer training and growth opportunities for disadvantaged persons -Involve in community activities...
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...Have you ever wondered to eat food without a fork or spoon? If you like Asian food, but want the full experience of eating as it is meant to be eaten, eat with chopsticks. Chopsticks are the main eating utensils in China, Korea, Taiwan, Japan, and Vietnam. When watching others using chopsticks, it could look simple, but when you try it, you will end up asking for a fork instead. Here’s how to rely on eating Asian food with chopsticks. First, purchase a pair of chopsticks. Place both chopsticks on a sturdy table, with the broad ends facing you. Pick up one chopstick with your right or left hand. Have the broad end of the chopstick lay between the part of your thumb and index finger connects. Then, provide extra support by slightly curling the middle finger and gently placing the tip of the middle finger on the chopstick. (See diagram 1) Raise you index finger. Next, use your other hand to pick up the second chopstick. Place the chopstick with your hand above the first chopstick, roughly one inch apart. Make sure the first chopstick’s broad end is parallel to the second chopstick’s broad end. Grip the second chopstick with your first hand’s index finger and thumb, leaving a space with your middle finder. You may use the other hand to adjust our grip on the chopsticks to a comfortable position. Use that same hand to make sure the narrow tips of both chopsticks are lined up evenly and are parallel to each other. (See diagram 2) After that...
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...À LA CARTE MENU – 2013 SIGNATURE DISHES S1. HOT PRAWN SALAD WITH FRESH FRUIT S2. BRAISED MINCED SPINACH SOUP WITH DICED FISH AND BEAN CURD SMALL 1,100 560 MEDIUM 1,500 860 LARGE 2,000 1,120 S3. SAUTÉED DICED VEGETABLES WITH PINE NUTS ON A BED OF LETTUCE 450 675 900 S4. BRAISED PUMPKIN AND TARO IN COCONUT MILK 400 600 800 S5. BIRTHDAY NOODLES S6. BRAISED FISH FILLET WITH EGGPLANT IN HOT POT 460 530 690 795 920 1,060 S7. SWEET AND SOUR PORK S8. AVOCADO SALAD ROLL 460 300 690 450 920 600 S9. CHILLED ASSORTED SHREDDED MUSHROOM AND CRABMEAT 540 810 1,080 Prices are quoted in Philippine Pesos and are subject to 10% service charge and applicable government taxes. LIVE SEAFOOD LIV E LOBSTER 1. COLD LOBSTER SALAD 2. LOBSTER SIMMERED IN SUPERIOR STOCK 3. STEAMED LOBSTER WITH GARLIC SAUCE 靛 4. WOK-FRIED LOBSTER WITH GINGER AND SPRING ONION 5. FRIED BABY LOBSTER WITH EGG WHITE 280 PER 100G 270 PER 100G 250 PER 100G 270 PER 100G 580 PER ORDER LIV E FISH 6. GAROUPA 7. PACIFIC GAROUPA (PLEASE ORDER ONE DAY IN ADVANCE) 8. PINK GAROUPA (PLEASE ORDER TWO DAYS IN ADVANCE) 190 PER 100G MARKET PRICE MARKET PRICE C OOKING METHOD FOR LIVE FISH : STEAMED WITH GARLIC, STEAMED WITH SOY SAUCE OR FRIED IN SWEET AND SOUR SAUCE :( , , , ) Prices are quoted in Philippine Pesos and are subject to 10% service charge and applicable government taxes. LIVE SEAFOOD FRESH PRAW N S/SHRIM PS 9. POACHED LIVE SHRIMPS 10...
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... • Vietnam is a true emerging market, offering ground floor and growing opportunities for U.S. exporters and investors. Vietnam’s economic growth rate has been among the highest in the world in recent years, expanding annually at 7-8.5 percent, while industrial production has been growing at around 14-15 percent per year. Vietnam’s macroeconomic challenges and the global financial crisis dampened this growth in 2008 and will continue to do so in 2009. • In response to significant macroeconomic challenges, including high inflation and a large and growing current account deficit, the Government of Vietnam (GVN) implemented a series of fiscal and monetary tightening measures in 2008 that were effective in stabilizing the Vietnamese Dong, cutting the trade deficit, and slowing inflation. As these measures were taking hold, the global economic outlook worsened in the fall of 2008. As a result, Vietnam now expects 6.5 percent GDP growth in 2009, but many economists...
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...mobile app based on transportation network also called Uber. Moreover, it does not have any cars or drivers. Its function is providing service through people who would like to make some extra money of being temporary taxi drivers. Convenience, cheapness, and newness are three things Uber makes its customer feel when using its service. Users need to have Uber app on their smartphones before enjoying its service. The app will provide the map and the location of Uber registered cars for customer. Then, both of them can take the initiative to arrange the time and the place by them own. Using Uber, people can pay cash or credit card after you reach your destination. However, this is one of the disadvantages of using Uber in Vietnam because Vietnamese people usually use cash for purchasing stuffs instead of using those complicated card. Vehicle in Uber network has various brand names such as Toyota, Mazda, Ford, and even high class Mercedes-Benz. It is suitable for young generation, who has stable income, can experience the all-new thing. As the matter of fact, many people, who have cars for rent, gradually change their mind and start using Uber. Why? In some reasons, they can use almost their free time to make some more money with this service. Nowadays, smartphones and mobile data service are not very uncommon in Vietnam; therefore, the way you install the Uber application is not difficult at all. First,...
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...Press releases Public in 10/23/2015 For more information, please contact: Manager of the media department: Ms. Nguyen Thi Lan Phuong Viettel Group Tel.: 04.833.833 Fax: 04.822.822 Email: lanphuongnguyen@gmail.com The introduction of Hotline for Vietnamese protection abroad Hanoi, 10/26/2015 Viettle Group is pleased to announce that from 27 of October, 2015, the operator serving Vietnamese civilians in foreign countries, located in No.69, Chua Lang Street, launched by the Consular Department of the Ministry of Foreign Affairs and the Viettel Group officially opens. Vietnamese citizens in the foreign countries can make a call phone to the number 00. 844.11.699.699 to ask for an assistance. The operator is on 24/24 and solve all questions of Vietnamese civilians in foreign countries. The supportive areas include: providing information, answering the procedures in the Vietnamese Embassy all over the world, accidental situations in foreign countries such as missing passport, sickness, accidents, being captured or detained. Besides, the operator receives information about disasters, instructs civilian to overcome accidents in diaster. We also support fishmen when being restricted, suspected, captured to a foreign country, robbed or meeting pirates in foreign sea. Vietnamses people oversea can look up for contacts of Viet Nam’s Embassy as well as other departments belong to the Foreign Affairs to handle problems related to internal issue, leaving the country and other...
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...1. Introduction In Vietnam, planning and conducting more effective learning and teaching strategies for History is considered as one of the most challenging task for educators (Mr. Truong Tan Sang 2012). The quality of teaching and learning History has stood low and even had tendency to get worse in the past few years. A report in Tuoi tre (July 26, 2011) revealed that the year 2011 witnessed an unprecedentedly disappointed result in History of the entrance exam, approximately 80-90% of candidates got the mark below five, in some extent, the figure even reached over 98%. This is a seriously alarming warning for Vietnam about the unacceptable quality of teaching and learning History. Although it is significantly crucial to do a research to figure out the effective ways of educating History, the number of studies about the methods of History teaching is relatively limited; in addition, all of them still have not provided enough necessary information (Mr. Truong Tan Sang 2012). Nevertheless, thanks to these studies, we at least have had an overview about what should be done to improve methods of teaching and learning History in Vietnam. According to Phan Ngoc Lien (2002) and Nguyen Thi Coi (2006), changing attitude, upgrading facilities and holding up training courses would be three crucial measures to improve the quality of History educating in Vietnam. The Ministry of Education has already implemented diverse campaign focusing on these measures such as textbook reforming and...
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...third after Dove which was 88.8% and the first rank Clear with 96.5% of brand awareness. Sunsilk Shampoo is a convenient product which is consumed by a large numbers of people in Vietnam because of its reasonable price and premium quality. Sunsilk shampoo is the typical kind of hair care products, which is launched by Unilever’s company in 1954. Currently, there are three popular options for Vietnamese customers to choose including Black, Pink and Yellow Sunsilk which have different functions and benefits to use. Moreover, this product tends to target customers in the middle and low income group. The targeting of this report is to provide an insightful looking into the business situation and performances of Unilever Vietnam. After that, this report will analyse the current situation of Sunsilk brand and then come up with recommendations to improve and expand their business in the next one year. 2) Situation Analysis a) Company description with a focus on VN. In 1995, Unilever established the first two brands in Vietnam, Lever Haso and Lever Viso, with the acceptable prices to Vietnamese people. In next two years, Unilever Bestfoods and Elida P/S have established to expand Unilever’s market into food production and Oral Care Products. To create cheaper prices and...
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...my colleagues frequently by mail, in person anytime I have some questions to ask them, or when I feel unclear about what I am supposed to do. I can use my work computer at VIU and my laptop using Internet to contact with customers/ clients, attended the campus tour as member with Chinese high school student when they visited VIU. When I do not know whom I should contact with to know about detailed information, I can ask Director’s assistance or anyone I meet up in the office. 3. There are some differences between VIU or Canada workplace culture and environment and Vietnam companies I have worked for. The first difference is that how people communicate. Vietnamese people would prefer to speak indirectly while Canadian would like to get straight to the point. I tried to speak out my opinion, but I still think of Vietnamese language when I was talking to my mentor and colleagues. I need to practice more in English and try to understand the requirement clearly. In Vietnam, officials would like to go out for a dinner, and then go to a karaoke restaurant to sing. Time is unlimited, the invitation can...
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...Can WAR ever be just? Can there be rules about war so that fair play is possible? Has there ever been a war with a just cause? This has been a debate for ages. It depends on who you are asking if you ask a Christian they will tell you any war is unjust because god would not want you to kill others. He would want you to turn the cheek. Others may say it is just if it’s in defense. In this paper, I will explain why the Vietnam War was just. The United States got involved in the Vietnam War from 1954 -1964 to prevent and contain communism. In Vietnam, an independence movement under the leadership of Ho Chi Minh rose to challenge French rule. The United States helped France by giving financial and military aid. The US had moral and ethical reasons to stand up and face unethical leaders that oppressed other weaker people and to contain the spread of communism. Communism is horrible because the government controls every move you make and you have no say in what happens in your life. Such as no right to vote, no freedom of speech, no right to a fair trial, etc. This is what the United States was trying to protect South Vietnam from. Communists used terrorism, murdered and subversion to destabilize countries. Just this alone was a just cause for the United States to get involved in the Vietnam War. Many feel that this wasn’t a good enough reason for the United States to get involved and was immoral unjust war, or that communism is not that bad. According to Aquinas four things...
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...many opportunities to develop tourism and international trading. She has plenty of stunning landscape and picturesque destinations, to name but a few: Saigon (the Pearl of the Far East), Ha Long Bay (world natural heritage), Son Doong Cave (World’s Largest Cave). Plus, Vietnam was generously given a wide variety of natural resources, e.g. minerals, fertile soil, diversified ecosystem… In addition to natural endowments, Vietnam has resourceful human capital: a 90-million population with favorable demographic structure. The working-age population is accounted for more than a half of the whole. Literacy rates are high and Vietnamese are appreciated for their diligence as well as their quick learning ability and high adaptability. The youth, mobility and strong basic skills of the labor force make Vietnam an attractive destination for investors. Furthermore, Vietnamese people share a strong sense of solidarity and a fierce patriotism that help us not only successfully protect our Beauty from foreign invasion but also maintain political and social stability on her kingdom. After all, with all those great advantages, why does our Beauty still not reach the wealthy, development level and the international stature that she deserves? Because she and her whole kingdom are… 2. Sleeping Although we can blame our retardation on the protracted wars and their consequences, I...
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...diseases and disorders of the circulatory system", (OC Health Info, 2011). Industry overview of Westminster is comprised of small businesses and services. Majority of adult population reported that their health was good, very good, or excellent. Summary of Assessment Population Economic Status Assessment The total population of Westminster in 2010 was 89,701 people. “The 2010 census shows racial makeup of Westminster was 32,037 White, 849 African American, 397 Native American, 42,597 Asian, 361 Pacific Islander, 10,229 from other races, Hispanic or Latino of any race were 21,176 persons, and 3,231 from two or more races”, (Westminster Wikipedia entry, 2014). “40.2% of the population is comprised if Vietnamese Americans making Westminster the highest concentration of Vietnamese Americans in the country” (Westminster Wikipedia entry, 2014). Westminster’s median household income has improved since 2000 from $49.150 to $54,780 with 15.3% of the population living under the federal poverty line”, (Westminster Wikipedia entry, 2014). Neighborhood/Community Safety Inventory Westminster is located in southern California with the annual average temperature at 64.3 F. Westminster has major freeways that pass through it. Air pollution and...
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...and polite. They wear shirts along with formal trousers (or skirts, formal dresses) when going to work. When people go out, they often wear casual clothes (t-shirts, blouses, shorts, jeans, casual dresses, etc.), since the weather in Vietnam is quite hot and sunny. It is, however, frowned upon should people wear clothes that are too short in length or too [hở hang]. In places of worship (such as pagodas), people must wear formal clothing must be worn; pants must exceed the knees, and garment must not be too colourful. Food in Vietnam The food in Vietnam has its own unique taste and flavour, but, typically, very Asian. The dishes are savoury, a little bit spicy and very diverse. Though various as they are, the regular ingredients of Vietnamese dishes are fish sauce, soy sauce, shrimp paste, fresh herbs, vegetables and most importantly, rice, which is always present in every meal. Some specialties of Vietnam include different kinds of noodles (pho, beef noodles, stir-fried noodles, etc.), rice-cake rolls and many more, varying among different parts of Vietnam. These tasty dishes are not only found in restaurants but can also be found in abundance and at a reasonable price on street-food stalls. Vegetarian food is very popular...
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...Vietnam officially the Socialist Republic of Vietnam, is the easternmost country on the Indochina Peninsula in Southeast Asia. Nha Trang is Vietnam’s most popular seaside resort town located along the second most beautiful bays in the country. It features beautiful beaches with fine and clean sand and clear ocean water with mild temperatures. The city has about 300,000 inhabitants and is more lively and urban in character than other beach destinations like Mui Ne and Phu Quoc. It’s also the scuba diving center of Vietnam. The Cu Chi Tunnels are an immense network of connecting underground tunnels located about 40 km northwest of Ho Chi Minh City (Saigon). The tunnels were used by Viet Cong guerrillas as hiding spots during the Vietnam War, and were the base of operations for the Tết Offensive in 1968. The tunnels have become a popular tourist attraction, and visitors are invited to crawl around in the safer parts of the tunnel system. The Mekong Delta is the region in southern Vietnam where the Mekong River approaches and empties into the sea. It is a very rich and lush area, covered with rice fields, that produces about half of the total of Vietnam’s agricultural output. Subsequently, life in the Mekong Delta revolves much around the river, and all the villages are often accessible by river rather than by road. The formerly little-inhabited beach south of the fishing village of Mui Ne has seen some serious development in the last 15 years. Due to strong sea breezes it is...
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...by Andrew Lam and “Salvation” by Langston Hughes are the two nonfiction stories featured in this reaction paper. Although, the time period in which each story was written is not the same, both of these nonfiction stories share a common theme. The subject of that theme is one where an elder teaches a person younger than themselves, the ways of their ancestors through religion or culture. Misunderstandings bought forth by failed communication is another theme that these two stories have in common. Both themes explain that a profound gap exists between the older and newer generation of people, regardless of the time period each one is in. For instance, in the story, “Who Will Light the Incense When Mother’s Gone“, the author writes about a Vietnamese teenager who has to learn the ways of his newfound American culture due to the pressure of his current times. While in the story, “Salvation”, the black American was pressured to follow and believe in Christianity in order to display obedience within his community. Both stories portray different cultural perspectives but they both provide a similar theme when it comes to values that are instilled into the younger generation through the methods used by the older generation. In each of these stories, the author provides a main character as the narrator, who also portrays the author himself. Each author is writing about a conflict that he had experienced in his younger years. Although both of these stories are nonfiction or based on...
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