When Dani took he car into Vintage Upholsters, she had done previous research on the company and meet with them in person – She gave them a clear outline of what she wanted done on the car and too the quality that she expected it to be at. In return the company agreed that they were able to work to the standard that she expected, with Carl – someone with years of experience in fixing her style of car would be in charge of completing the task. However when Dani returned she learned that she had be misled by the company, and that Carl would only be supervising the job, and would leave for holidays before the job was completed.
While the contract that Dani signed states that that the workshop is not responsible for any damages to the goods or