Topic: How to Reduce Employee Turnover?
By Priscila da Silva
Nowadays employee turnover has received a special attention from human resources professionals and managers. It has proven to be one of the most important factors in influencing quality and cost for companies.
Based in these two articles below, this paper will show both the turnover impact in performance and also some ways in which a company can retain its employees.

Article 1: Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance.
This article analyzes the impact of turnover specifically in the Retail industry because of 3 main reasons: this industry owns a high level of employment; it operates in US with a very high turnover level and finally because its performance may depend on repetitive tasks, a factor that is highly influenced by turnover. Despite of the theory that new employees can potentially bring innovative thoughts and motivation to a given company, turnover can also generate high costs and damage the quality of the service. The likelihood of either of them happen will depend on the environment where the turnover is occurring, and therefore the managers should evaluate how to minimize the turnover impact in performance.
Curiously the stores with low turnover rates is more negatively affected by turnovers than the stores with high turnover rates, because companies with high turnover rates normally don’t have very skillful employees because they lack experience and knowledge. Companies with low turnover where members normally have been there for long time acquiring expertise are definitely much more affected by turnovers.
The main negative effect of turnover is the cost generated by new recruitments and training and also some indirect costs such as disorganization in the process either due to the lack of staff members or due to some losses