In the video segment of The Secrets of Wal-Mart’s Success it talks about Wal-Mart and how it runs. It talks about how to run the store properly and what actions should be taken. In the video it has the senior vice president flying to different Wal-Mart’s to see how it runs. One she gets to the Wal-Mart she asks questions to the employees asking them if they like working at Wal-Mart. The employees say they like working at Wal-Mart. I think it is a good thing that the employees like working there. If they don’t, then you have unhappy workers selling merchandise to your customers. Customers can tell if there are unhappy people working. Sometimes the customer won’t even want to come back to the store and shop somewhere else where the service is happy, maybe Target or Meijer’s. If the customers leave then Wal-Mart is losing some of its demand which in return will lower its supply. If it lowers the supply and demand then the maximizing profit and revenue would be lower as well. Sometimes happy employees are the best way to go.
Later on in the segment it talks about how Wal-Mart even keeps track of the weather. It states that one time with a bad storm a lot of people purchased strawberry pop tarts. Now whenever a storm is coming Wal-Mart stocks up on the strawberry pop tarts because the demand for them is so high.
I think Wal-Mart has a good eye on their company and what action is necessary. The way Wal-Mart monitors there stores and the way they watch their competitors. They know how to keep the demand high which in return gives a higher maximizing profit. The fact that Wal-Mart watches everything, like the storm, and goes off of that is really great business. The managers at Wal-Mart are doing a great job because they are thinking outside the box and know how to keep a good store running at its best.