...Member Name: Date Issued: 6th May 2013 3815 (excluded table of contents) | | | | | Assessment 3 * LETTER OF TRANSMITTAL TALENTWORK Executive Search & Human Capital Consulting Dr Jasvir Kaur Monash University Level 8 Building N 900 Dandenong Road PO Box 168 Caufield East, Victoria 3145 Australia Telephone: +603 9876 9990 Email: talentwork.com.au 6th May 2013 Dear Dr Jasvir Kaur, As requested we hereby submit this analysis report for Domino. In this report, we have reviewed the nature of Domino’s crisis, root reason for this event, the impact of the event on the whole corporate as well analysis of Domino’s reactions and response. At last, we provide recommendations regarding with this issue and expected future outcome. We would like to express our sincere thanks for your guidance and support during the process of compiling this report. If you have any queries, please do not hesitate to contact us. Thank you. Yours sincerely, Du Mengting, Haolin Huang, Cheong Wai Yee, Lu Li, Xiaodan Wang Table of Contents LETTER OF TRANSMITTAL 1 EXECUTIVE SUMMARY 3 PART A 5 1.0 Timeline of Major Events 5 2.0 Social Media Effects 6 3.0 Root causes of the Domino’s Pizza issues 7 4.0 A discussion of the major stakeholders affected 8 PART B 10 5.0 Things that Domino’s Pizza need to say or do in relation to the crisis 10 6.0 When Domino’s Pizza should respond to the public 11 7...
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...tell us about your job and how the organization assists you | Strongly Disagree | Somewhat Disagree | Neither Agree nor Disagree | Somewhat Agree | Strongly Agree | I feel encouraged to come up with new and better ways of doing things. | | | | | | New work ways gives me a feeling of personal accomplishment. | | | | | | I have the tools and resources to do my job well. | | | | | | On my job, I have clearly defined quality goals. | | | | | | The Company does an excellent job of keeping employees informed about matters affecting us. | | | | | | When a customer is dissatisfied, I can usually correct the problem to their satisfaction. | | | | | | I understand why it is so important for (Company name) to value diversity (to recognize and respect the value of differences in race, gender, age, etc.) | | | | | | My job makes good use of my skills and abilities. | | | | | | My supervisor’s manager visibly demonstrates a commitment to quality. | | | | | | Senior managers visibly demonstrate a commitment to quality. | | | | | | How satisfied are you with the information you receive from management on what is going on in your division...
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...the Concession Trailer Business Course. Here in this course you will find all the information you will ever need to know about food concession trailers and the concession business. I have broken down the relevant information into easy to read steps to help you get setup and into the business of making money with your very own concession trailer, espresso stand or coffee trailer. Keep in mind when I mention concession trailer that the concession stand also falls into this category. The difference is the concession trailer is mobile and can be moved from place to place to do shows, fairs, festivals, races, or just anywhere a gathering of people might be. The concession stand is set up just like the trailer except it is usually permanent. You will usually find concession stands set up in a busy park or in a parking lot in front of shopping malls or department stores. Whichever style your interested in both have their good qualities and maybe a couple not so good. But don’t worry about the downside if you are really serious about the concession business then the good will over come the bad. Another thing I want to add is don’t ever get in a rush. This process will take time and if it’s rushed you will not succeed. When planning to buy or build a food concession trailer think of it as an investment and like buying a home for you and your family. You don’t go out looking for a house one morning and buy the next do you? Neither should you with a food concession trailer. I know your excited...
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...Restaurants: Do Healthy Menus Mean Positive Financial Performance? A Case Study of Chipotle Mexican Grill An honors thesis presented to the Department of Accounting, University at Albany, State University of New York in partial fulfillment of the requirements for graduation from The Honors College. Cara N. Veneziano Research Advisor: Raymond K. Van Ness, Ph.D. May, 2013 Abstract The purpose of this study is to assess the consequences of offering healthy menus versus providing historically popular fast foods. Healthier foods are better for society and being able to understand how serving healthier menus will impact the financial performance of a company is crucial. I focus my attention on Chipotle Mexican Grill since it has been making a concerted effort to provide healthier foods. I have selected McDonald’s Corporation as a benchmark comparison. My specific investigative question is: Does a healthier menu translate into greater profits. My study begins with a comparison of Chipotle and McDonald’s meal options and ingredients in order to assess the overall health of their menus. This comparison revealed that Chipotle clearly had a healthier menu. Succeeding the menu comparisons, a financial analysis was performed on Chipotle and McDonald’s. The results of this study found that Chipotle, the healthier company, performed better in terms of Share Price, Stock Volatility, and Liquidity. The findings indicate that McDonald’s, the unhealthier firm, performed...
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...the world number one selling Fast Food Company. They serve their famous burgers and fries in over one hundred countries around the world. While the majority of their restaurants are stand alone, they also have many franchises that are owned by everyday people like me and you. Their franchises have been their ticket to success; they are the top in the fast food industry because they stay unified in quality and marketing aspects. No matter which type of restaurant, whether corporate or franchised owned. Although, McDonalds are number one in the industry, in order to stay in their position they need to increase sales through expanding into new markets. They have been successful in the past in China and other markets. One of their strengths lies in their versatility to adapt to the culture of foreign markets. By serving traditional cuisine along with McDonald’s original menu items they can successfully target other backgrounds. Their competitors include most all fast food chains that serve meals quite like McDonalds and focus on convenience and price. Unlike some of their competitors, McDonalds has struggled with successfully introducing new menu items. They tend to be adventurous in products they want to introduce. Some of those...
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...rebounded from some well-publicized economic difficulties, that impact is likely to expand at an accelerating rate in the early 21st century.1* However, this is not a book about McDonald’s, or even about the fastfood business,2 although both will be discussed frequently throughout these pages. I devote all this attention to McDonald’s (as well as to the industry of which it is a part and that it played such a key role in spawning) because it serves here as the major example of, and the paradigm for, a wide-ranging process I call McDonaldization3—that is, the process by which the principles of the fast-food restaurant are coming to dominate more and more sectors of American society as well as of the rest of the world.4 * Notes may be found at the back of the book, beginning on page 233. 1 01-Ritzer5-45349.qxd 8/7/2007 1:07 PM Page 2 2——THE M C DONALDIZATION OF SOCIETY 5 McDonaldization has shown every sign of being an inexorable process, sweeping through seemingly impervious institutions (e.g., religion) and regions (European nations such as France) of the world.5 The success of McDonald’s itself is apparent: In 2006, its revenues were $21.6 billion, with operating income of $4.4 billion.6 McDonald’s,...
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...“GET FIT” Youth Athletic Program Curriculum Middle School & High School Ages 11-17 Athletic Director: Darian Witherspoon Table of Contents Section 1 – Mission and Philosophy Statement………………………………………………........................3 Section 2 – Goals and Objectives…………………………………………………………………………………………..….…...4 Goals………………………………………………………………………………………………………………………………………………4 Objectives……………………………………………………………………..………………….…………………………..……………6 Section 3 – Instructional Model……………………………………………………………………………………………………….8 Basketball…………………………………………………………………………………………………………………………..……….8 Flag Football…………………………………………………………………………………….………………..……………….....…10 Soccer…………………………………………………………………………………………………………………………………………...12 Volleyball…………………….………………………………………………………………………………………………….………….14 Floor Hockey………………………………………………………………………………………………………………………..……16 Softball………………………………………………………………………………………………………………………………………...18 Section 4 --Discussion Model…………………………………………………………………………………………………………….19 Obesity…………………………………………………………………………..…………………………………………………………….19 Bullying…………………………………………………………………………………………………………………………………………26 Section 5 --Personal / Social Responsibility and Participation Model………………………..27 Section 6 --Drugs and Alcohol……………………………………………………………………………………….…………………..28 Section 7 --Positive Impact of Athletics……………………………………………………………………………………….29 Section 8 – Program...
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...1: Page Quality Rating Guideline .................................................................... 7 1.0 Introduction to Page Quality Rating................................................................................................................. 7 2.0 Understanding Webpages and Websites ........................................................................................................ 7 2.1 2.2 What is the Purpose of a Webpage? ....................................................................................................... 8 2.3 Your Money or Your Life (YMYL) Pages.................................................................................................. 9 2.4 Understanding Webpage Content...
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...manner that increases the chance the victim will divulge information or perform actions that would be unlikely in ordinary circumstances.[4] An elaborate lie, it most often involves some prior research or setup and the use of this information for impersonation (e.g., date of birth, Social Security number, last bill amount) to establish legitimacy in the mind of the target.[5] This technique can be used to fool a business into disclosing customer information as well as by private investigators to obtain telephone records, utility records, banking records and other information directly from company service representatives. The information can then be used to establish even greater legitimacy under tougher questioning with a manager, e.g., to make account changes, get specific balances, etc. Pretexting can also be used to impersonate co-workers, police, bank, tax authorities, clergy, insurance investigators — or any other individual who could have perceived authority or right-to-know in the mind of the targeted victim. The pretexter must simply prepare answers to questions that might be asked by the victim. In some cases, all that is needed is a voice that sounds authoritative, an earnest tone, and an ability to think on one's feet to create a pretextual scenario. Diversion theft[edit] Diversion theft, also known as the...
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...tp.edu.tw Table of Contents Table of Contents ...................................................................................................... 2 Topic: Kinds of Market ............................................................................................... 4 Topic: Role of marketing in business ........................................................................... 6 Topic: Segmentation .................................................................................................. 7 Topic: Market research............................................................................................... 9 Questionnaires .........................................................................................................10 Topic: Marketing strategy - introduction .....................................................................11 Promotion - advertising .............................................................................................17 IGCSE Business Studies Marketing revision notes Neil.elrick@tes.tp.edu.tw Topic: Introduction to Marketing What is marketing? What makes someone buy a product? Or more importantly, what makes them buy the product you are trying to sell? In business, you need to persuade a customer to part with money in exchange for a good or a service. You have to decide on what the product is going to be like (e.g. shape, colour, size, features); at what price are you going to sell it; where you are going to sell it...
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...Communication, Eighth Edition III. Basic Business Messages 10. Informative and Positive Messages © The McGraw−Hill Companies, 2008 C H A P T E R 10 Informative and Positive Messages Learning Objectives After studying this chapter, you will know: 1 When to use common business media. 2 How to use the chosen channel effectively. 3 How to write letters and memos. 4 How to compose some of the common varieties of informative and positive messages. Locker−Kienzler: Business and Administrative Communication, Eighth Edition III. Basic Business Messages 10. Informative and Positive Messages © The McGraw−Hill Companies, 2008 IN THE NEWS All in a Day’s (Communication) Work im Donald, CEO and president of Starbucks, He is also known for visiting his stores, where he knows the value of informative and positive dons the green apron, goes behind the counter, and talks messages. His days are full of them. On the with employees. When he is in Seattle, he visits about day of his Fortune magazine interview, around 20 Starbucks a week; when he is traveling, about 10 a day. 6 AM he left a voice mail for Although you probably don’t 100 regional managers, wrote want his e-mail load, you might personal thank-you notes to “He gets 200–250 emails daily and appreciate his meeting time lim25 employees, and signed 500 responds personally to 75% of them.” its. He books meetings for an birthday cards. He will sign hour and insists they be finished more than 3,500...
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...Android User Interface Development Beginner's Guide Quickly design and develop compelling user interfaces for your Android applications Jason Morris Android User Interface Development Beginner's Guide Copyright © 2011 Packt Publishing All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews. Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book. Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information. First published: February 2011 Production Reference: 1160211 Published by Packt Publishing Ltd. 32 Lincoln Road Olton Birmingham, B27 6PA, UK. ISBN 978-1-849514-48-4 www.packtpub.com Cover Image by Charwak A (charwak86@gmail.com) Credits Author Jason Morris Reviewers David J. Groom Martin Skans Acquisition Editor Chaitanya Apte Development...
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...[pic] CARL JUNG 1875 - 1961 Dr. C. George Boeree [pic] Anyone who wants to know the human psyche will learn next to nothing from experimental psychology. He would be better advised to abandon exact science, put away his scholar's gown, bid farewell to his study, and wander with human heart throught the world. There in the horrors of prisons, lunatic asylums and hospitals, in drab suburban pubs, in brothels and gambling-hells, in the salons of the elegant, the Stock Exchanges, socialist meetings, churches, revivalist gatherings and ecstatic sects, through love and hate, through the experience of passion in every form in his own body, he would reap richer stores of knowledge than text-books a foot thick could give him, and he will know how to doctor the sick with a real knowledge of the human soul. -- Carl Jung Freud said that the goal of therapy was to make the unconscious conscious. He certainly made that the goal of his work as a theorist. And yet he makes the unconscious sound very unpleasant, to say the least: It is a cauldron of seething desires, a bottomless pit of perverse and incestuous cravings, a burial ground for frightening experiences which nevertheless come back to haunt us. Frankly, it doesn't sound like anything I'd like to make conscious! A younger colleague of his, Carl Jung, was to make the exploration of this "inner space" his life's work. He went equipped with a background in Freudian theory, of course, and with an apparently inexhaustible...
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...Henry David Thoreau, “Go confidently in the direction of your dreams. Live the life you have imagined.” Thanks to all of the supportive and extremely professional people at Barron’s: Dimitry Popow, my editor; Wayne Barr for seeking me out to write this book; and Veronica Douglas for her support. I am enormously grateful to Lou Savage, “The Voice.” His is the beautiful male voice on the recordings. He was also responsible for all of the expert audio engineering and audio editing. Thank you, Lou, for being such a perfectionist with the sound and insisting on fixing the audio “mistakes” I couldn’t hear anyway. I am also grateful for the contributions of Maryam Meghan, Jack Cumming, Katarina Matolek, Mauricio Sanchez, Sabrina Stoll, Sonya Kahn, Jennie Lo, Yvette Basica, Marc Basica, and Laura Tien. © Copyright 2009 by Barron’s Educational Series, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form or by any means without the written permission of the copyright owner. Address all inquiries to: Barron’s Educational Series, Inc. 250 Wireless Boulevard Hauppauge, NY 11788 www.barronseduc.com ISBN-13: 978-0-7641-4185-0 (book only) ISBN-10: 0-7641-4185-6 (book only) ISBN-13: 978-0-7641-9582-2 (book & CD package) ISBN-10: 0-7641-9582-4 (book & CD package) Library of Congress Control Number 2008938576 Printed in the United States of America 987654321 Contents Introduction vi Chapter 1: The Vowel Sounds 1 Main Vowel Sounds of American English...
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...BONIFACE NDOLE ID UB39054BBU47719 SCHOOL OF BUSINESS AND ECONOMICS ------------------------------------------------- Top of Form Bottom of Form ORGANISATIONAL BEHAVIOUR HONOLULU, HAWAII MAY, 2016 Table of contents INTRODUCTION 5 1.1. Definition of Organizational Psychology 5 1.2. Differences Between Psychology And Organizational Psychology 6 1.3. Current Psychological 9 Current Psychology of Basics Knowledge Management & Organizational Learning 9 Knowledge Management and Organizational Learning 9 Knowledge Management Processes and Goals 10 Current Knowledge Management Systems 11 Organizational Learning 11 Knowledge Management in Organizations 12 The Knowledge Management Processes Cycle 12 KM Strategies 14 Codification Sub-Strategies – Earl’s codification-oriented sub-strategies are: 15 2. MOTIVATION 16 2.1 Motivational Concept 16 Ego-focused versus other-focused emotions 17 2.2 HIERARCHY OF NEEDS 19 Herzberg’s Two-Factor (Motivation-Hygiene) Theory 20 2.3 MOTIVATIONAL THEORIES 21 MOTIVATION THEORIES ARE OFTEN CULTURE-BOUND 23 Maslow's Needs Hierarchy. 23 McClelland's Three Needs Theory 23 Adams' Equity Theory 23 Hertzberg's Two-Factor Theory 23 3. RECRUITMENT 23 3.1 Sources of recruitment 23 The traditional recruitment sources were: 24 The modern recruitment sources are: 24 3.2 Internal recruitment 24 3.3 External recruitment 25 3.4 Recruitment process 26 4. EMOTIONAL BEHAVIOR IN ORGANIZATIONS 27 4...
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